Merrick Binch Lettings  Reviews 

90
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible lettings service. Would I recommend...in a word 'NO'. Their lettings service used to be good but has deteriorated badly in 12 months with poor overall customer service. A total lack of p... See more

Rated 4 out of 5 stars

The first thing to mention is that Wendy valued our house higher than other estate agents and sold just shy of asking price so we are very happy. It must be hard to judge but our buyers turned out to... See more

Rated 1 out of 5 stars

My house was let with Clare and her team for six months before I moved to a different estate agents. Clare was useless and did not have the knowledge required. Poor communication, information fr... See more

Rated 1 out of 5 stars

As a seasoned student landlord, I’ve dealt with many letting agents over the years—but none as disappointing and unprofessional as Merrick Binch. My son and three fellow students rented a well-pr... See more

Company details

  1. Estate Agents

Written by the company

Our vision is to continue to let more Coventry homes than our rivals. We do this by giving honest and transparent advice, being experts at presenting and marketing your home, and giving the utmost in personal customer service; and… To give back to the local community of Coventry by arranging charity events, donations, and fund raising activities.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(90)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We sold a property using Merrick Binch…

We sold a property using Merrick Binch and although there were issues Merrick Binch were absolute professionals and always had our best interests at heart.

4 July 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Hi Debbie,

Thank you for the positive feedback. We really appreciate it. Glad we could be of service to you. Hopefully if you need us in the future we can push for that 5 star review.

Thanks again the team at Merrick Binch

Rated 5 out of 5 stars

Highly recommend merrick binch…

Highly recommend merrick binch especially Nick Williams... kind ,professional and very helpfull throughout. Thank you very much!

3 July 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Hi Tracey,

Thank you for the positive feedback. We really appreciate it. Glad we could be of service to you

Rated 5 out of 5 stars

All staff were extremely helpful and…

All staff were extremely helpful and dealt with problems and queries very quickly and efficiently. Michael Binch knows the business very well and was eager to pass on his knowledge where it was needed. Our house was sold subject to contract within a week at a good price after being viewed by around 20 prospective buyers. I couldn't have wished for a better result.

2 July 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Hi Ken,

Thank you for your kind review. Pleasure to work with you. If you need anything in the future then please do not hesitate to call us

Rated 4 out of 5 stars

Very good after sales

Very good after sales. They kept me up to date with progress weekly. Easy to get hold of to answer any queries. I would definitely recommend and use again.

29 June 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Hi Karen,

Thank you for the feedback. We really value the feedback. Thank you for the opportunity. Please feel free to contact us if you need us again

Rated 5 out of 5 stars

Its abut knowing the market and getting the best price

Trevor Binch provided excellent support and guidance reference obtaining the best competitive price and the required standard to ensure that price was realised. His staff were proactive in the "purchase" process providing help and guidance ref the buyers questions. Overall an excellent service and great value for money.... Trevor obviously knows the market and the buyers "who are really interested “

27 June 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Good advice

Good advice. A very quick sale at the asking price.

27 June 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Fantastic experience with the entire…

Fantastic experience with the entire team. Couldn’t have wished for a better service in helping us sell our flat.

27 June 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

The company carried out all my…

The company carried out all my requirements in a prompt and efficient manner and the communication was excellent.
I would recommend them for selling a property if asked.

27 June 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Truly fantastic estate agents.

Without doubt, one of the best estate agents in Coventry. I have used Merrick Binch more than once. They are exceptional, each time ensuring that the sale of a property is dealt with as quickly as possible and that the best price has been achieved for each property. I would not hesitate in recommending their services.

27 June 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Excellent!

Merrick Binch have valued and sold a couple of our properties. Have always found them knowledgable and professional with great customer service. They have sourced buyers promptly and maintained a good level of contact throughout the process. I would throughly recommend using their services for valuations and buying or selling property.

4 January 2018
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

excellent service

Had excellent service from to start to completion of the sale of my property. Would use Merrick Binch if I ever decide to move again

20 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

We sold our house with Merrick Binch

We sold our house with Merrick Binch. Trev came round and valued the house. He was lovely. Very polite, friendly and advised us with what we needed to do. He was very helpful. Our house went on the market on the Monday and by the following Monday it was sold. Merrick Binch done all the viewings so we didn't even need to be there.
The after sales was excellent too. Di and the rest of the team kept us informed with what was happening and tried their hardest to get things going as quickly and efficiently as possible. Would definitely recommend.

19 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Staff always on hand and on top of …

Staff always on hand and on top of tasks in hand.

19 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Merrick Binch estate agents were …amazing!

Merrick Binch estate agents were recommended to me and what a brilliant job they did. They were professional, efficient and very good at communicating every step of the way. They carried out a realistic valuation and I had a number of offers on the property. The process from start to finish was very quick. I couldn’t have asked for more. Every member of the team were helpful at all times. I would highly recommend the company.

18 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Marvellous company ,Very honest …

Marvellous company ,Very honest trustworthy Excellent .Would undoubtly recommend any body.It is just a pleasure to know them .All the best and good luck.

18 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Brilliant..

Brilliant... from begining to the end of the whole process ...valuation to completion...even when I was pulling my hair out when 1st buyer fell through the sales progressor, Diane was absolutely 1st class...the whole team is 1st class .... thanks for all your hard work😊

18 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Nothing was too much trouble and they …

Nothing was too much trouble and they always kept you in the loop, we have recommended Merrick Binch Estate Agents to all our friends and relatives and we will definitely use them again.

18 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 4 out of 5 stars

Very good service from start to finish

Very good service from start to finish, very pleased many thanks

17 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Merrick Binch - Impressive service

Merrick Binch made the sale of our house run very smoothly. We were inundated with viewings and Michael Binch took care of them all for us. He was very professional and kept us updated along the way. He secured us a sale very quickly. I would definitely use Merrick Binch again and recommend them to anyone.

16 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

Rated 5 out of 5 stars

Can highly recommend

Can highly recommend, professional and friendly staff.

15 December 2017
Unprompted review
Merrick Binch Lettings  logo

Reply from Merrick Binch Lettings

Thanks for your comments. Your feedback is really important to us and gives us an opportunity to be able to constantly improve and grow.

We are glad we could be of service to you.

Thanks again.
The team at Merrick Binch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look