I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Review summary
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Recommended to take these for muscle aches associated with CFS. They had an almost immediate positive effect on the muscle aches and the fatigue has lessened. Have taken them for a month and am de... See more
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Royal Mail let you and me down on my delivery which appears to have got lost in their system. But after telecom with yourselves you immediately despatched my replacement order. Hopefully Royal Mail w... See more
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Company details
- #78 of 279 best companies in Vitamin & Supplements Shop
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11k reviews
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Reply from Metagenics UK
It’s so nice to hear from you again, Diane — thank you for sharing this additional feedback!
We’re delighted to know that not only are you satisfied with the product, but that the delivery and packaging also met your expectations. The fact that you take the time to highlight these details truly means a lot to us.
After so many years of trust, every extra experience you share is especially valuable. It motivates us to continue delivering the same level of care in every aspect — from product quality to logistics.
Please don’t hesitate to reach out via orders@metagenics.co.uk if there’s ever anything we can help you with. We’re always happy to assist.
Kind regards,
Ann– Metagenics UK
I made a mistake in my order and…
I made a mistake in my order and customer services were able to answer and amend the order immediately.
8 June 2026
Reply from Metagenics UK
It’s so nice to read your feedback, Kay.
Mistakes can happen when placing an order, so we’re really pleased to hear that our team was able to respond quickly and update everything for you right away.
We always aim to stay flexible and solution-focused, so you can continue with peace of mind. Thank you for taking the time to share your experience — it truly means a lot to us.
If you ever need to adjust an order or have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
As allows good products
As allows good products . Very helpful staff and extremely fast delivery
8 June 2026
Reply from Metagenics UK
Your message truly made us smile, Michelle — thank you very much for sharing it.
We’re delighted to hear that you’re happy with our products, found our team helpful, and experienced such fast delivery. It’s exactly this combination we strive to deliver every day.
Your kind feedback means a lot to our team and encourages us to keep providing the same high level of service. Thank you again for taking the time to share your experience.
If you ever have any questions, our team is always available via orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
I have been ordering from Nutri now…
I have been ordering from Nutri now metagenics for over 20 years now. Good quality products, very efficient service, no complaints at all.
8 June 2026
Reply from Metagenics UK
Thank you for your long-standing trust, Tara.
Over 20 years of ordering with us truly means a great deal. It’s wonderful to hear that you continue to value both the quality of our products and the efficiency of our service.
Your loyalty is a real source of motivation for us to keep delivering the same high standard every day. Thank you for taking the time to share your experience—we genuinely appreciate it.
If you ever have any questions or need support, our team is always reachable at orders@metagenics.co.uk and will be happy to assist you.
Kind regards,
Ann– Metagenics UK
Excellent product and service.
8 June 2026
Reply from Metagenics UK
Thank you very much for your kind feedback Tara.
It’s great to hear that both our products and service meet your expectations. We strive every day to consistently deliver this combination of quality and support, so your words truly mean a lot to us.
We appreciate you taking the time to share your experience. Should you ever have any questions, our team will be happy to assist you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Quick & efficient
5 June 2026
Reply from Metagenics UK
Your review made our day, Gareth!
“Quick and efficient” — exactly what we aim for every day. It’s great to hear that everything went smoothly for you and that this was your experience.
Thank you for taking the time to share your feedback, we truly appreciate it. If you ever need anything, don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Excellent customer service
I had a question and it was dealt with quickly by email and when it was not easily resolved that way, a lady kindly phoned me straight away and we sorted it out promptly. You don't often get such good customer service these days so I was impressed!
4 June 2026
Reply from Metagenics UK
What a pleasure to read your feedback, Hilary!
It’s wonderful to hear that your query was handled quickly by email and that a follow-up call helped resolve things efficiently. Sometimes a personal conversation makes all the difference — we’re glad everything was sorted out so smoothly for you.
Your kind words about our customer service truly mean a lot. We do our best every day to remain accessible and solution-focused, and it’s very rewarding to know this is appreciated.
If you ever have any further questions, our team is always here for you at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
Lana…
Excellent experience excellent product and extremely good customer service. I’m very happy.
5 June 2026
Reply from Metagenics UK
It’s a pleasure to read your enthusiastic feedback, Mr/Mrs Atamanchuk.
We’re delighted to hear that you’re so happy with both the quality of our products and our customer service — that combination is exactly what we strive for every day.
Your satisfaction truly means a lot to us and encourages us to keep delivering the same level of care and support. Thank you for taking the time to share your experience.
If you ever have any questions or need assistance, you can always reach us at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
Very helpful and efficient
5 June 2026
Reply from Metagenics UK
Thank you for your kind words, William.
We’re delighted to hear that you found our service both helpful and efficient — that’s exactly what we aim to deliver every day.
Your feedback reassures us that we’re on the right track and motivates us to keep providing this level of support. We’re glad everything went smoothly for you.
If you ever have any questions, please don’t hesitate to reach out via orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann – Metagenics UK
Love Metegenics
Love Metegenics. Good people to order with. Good help with the order and fast delivery. Excellent.
4 June 2026
Reply from Metagenics UK
Your message truly brought a smile to our faces, Sarah — thank you so much!
It’s wonderful to hear that you enjoy ordering with us and that you feel well supported throughout the process, with fast delivery as well. Your “Love Metagenics” means a great deal to our entire team.
We’ll continue to do our very best to provide the same level of service and support every time. If you ever have any questions, you can always reach us at orders@metagenics.co.uk — we’re happy to help.
Kind regards,
Ann– Metagenics UK
Good choice and prices
Good choice and prices. Have a permanent subscriptions set up for long time with them.
18 May 2026
Reply from Metagenics UK
Thank you for your long-term trust, Marta — it truly means a lot to us.
We’re very pleased to hear that you’re happy with our range and pricing, and that you’ve set up a subscription with us for quite some time. Building that kind of ongoing relationship is very important to us, and we’re glad to support you consistently in your routine.
We will continue to focus on making this experience as convenient and reliable as possible. If you ever have any questions or would like to adjust your subscription, please feel free to contact us at orders@metagenics.co.uk — we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
Exceptional sevice
Prior to ordering on line I phoned and the customer service was exceptionally good.
4 June 2026
Reply from Metagenics UK
Thank you for your kind words, Alex — we truly appreciate it!
It’s great to hear that you chose to call us before placing your online order and that you found our customer service exceptionally good. We believe it’s important that you feel supported and well informed, even before completing your purchase.
Your feedback means a lot to us and encourages our team to keep delivering this level of service. If you ever need any assistance in the future, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Good products, good service
Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come down with fewer coughs and colds, too. I get the adult mini capsules, and again, very happy with these.
4 June 2026
Reply from Metagenics UK
What a pleasure to read your detailed feedback, Jessica!
Thank you for your trust over the past eighteen months — your loyalty truly means a lot to us. It’s wonderful to hear that the “orange splats” fit so well into your family’s routine and that you’re equally happy with the mini capsules for yourself.
We’re also glad that everything consistently runs smoothly and arrives quickly — that’s exactly the experience we aim to deliver. Your message gives us great motivation to keep this standard.
Thank you for taking the time to share your experience so thoughtfully. If you ever have any questions or would like personalised advice, you can always contact us at orders@metagenics.co.uk — we’re here to help.
Kind regards,
Ann– Metagenics UK
I was having issues while trying to…
I was having issues while trying to order online. I called them and they were able to take my payment over the phone.
4 June 2026
Reply from Metagenics UK
Thank you for sharing your experience, Michelle.
We’re glad to hear that our team was able to assist you over the phone when you experienced difficulties placing your order online. It’s important to us that there is always a solution that works for you, and we’re pleased that you were able to complete your order.
Thank you for your trust and flexibility. Should you need any assistance in the future, please don’t hesitate to contact us at orders@metagenics.co.uk — we’re always happy to help.
Kind regards,
Ann– Metagenics UK
Excellent product and service
4 June 2026
Reply from Metagenics UK
What a wonderful review, Deborah — thank you very much!
We’re truly pleased to hear that both our products and our service meet your expectations. We strive every day to provide a smooth and reliable experience, so your feedback is a great encouragement for our team.
Thank you for your trust. If you ever have any questions in the future, you can always reach us at orders@metagenics.co.uk — we’ll be happy to assist you.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
What a pleasure to read your feedback, Sarah!
We’re delighted to hear that you appreciate both the value for money and the speed of delivery — these are exactly the aspects we work hard on every day. It’s great to know everything went smoothly for you.
Thank you for your trust and your positive feedback. If you ever have any questions, our team remains available at orders@metagenics.co.uk — we’ll be happy to help.
Kind regards,
Ann– Metagenics UK
Excellent products and service
Excellent products - and the customer services team are super helpful. I feel really well when I take the supplements and all my family now take them too.
2 June 2026
Reply from Metagenics UK
Wow Nicola, what an inspiring piece of feedback — thank you for sharing it with us!
We’re truly delighted to hear that you feel well when taking our supplements and that they have found a place in your daily routine. The fact that your whole family is now using them makes your experience even more meaningful to us.
It’s also wonderful to know that our customer service team has been so helpful — we strive every day to be approachable and supportive.
Thank you for your trust and enthusiasm. If you ever have any questions, please don’t hesitate to contact us at orders@metagenics.co.uk.
Warm regards,
Ann – Metagenics UK
Brilliant!
2 June 2026
Reply from Metagenics UK
What a lovely burst of energy in your words, Ann — thank you!
Sometimes just one word says it all, and your “Brilliant!” truly means a lot to us. It’s great to know that your experience felt so positive.
Thank you for your trust — we look forward to supporting you again. If you ever have any questions, feel free to reach out via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Quick and efficient delivery
1 June 2026
Reply from Metagenics UK
Thank you very much for your short but impactful feedback, Brigitte.
We’re pleased to hear that your delivery was both quick and efficient — exactly the experience we aim to provide. It’s often these simple but important elements that make all the difference.
Your feedback is truly appreciated and encourages us to keep delivering this level of service.
If you ever have any questions or need assistance, our team remains available at orders@metagenics.co.uk.
Warm regards,
Ann– Metagenics UK
I am happy with the products
I am happy with the products. Fast delivery. Highly recommend. Thank you.
1 June 2026
Reply from Metagenics UK
Thank you very much for your recommendation, Sebnem — it truly means a lot to us.
We’re delighted to hear that you’re happy with the products and that the fast delivery met your expectations. Providing both quality and efficient service is exactly what we strive for every day.
If you ever have any questions or would like to share more about your experience, please feel free to contact us at orders@metagenics.co.uk — we’re always here to help.
Warm regards,
Ann– Metagenics UK
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