MeToo Shoes Reviews 113

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the product's quality, noting that the shoes are well-made, comfortable, and durable, often highlighting features like good support and soft insoles. Many appreciate the balance between fashion and comfort, finding the shoes stylish yet suitable for all-day wear without pain. Reviewers also find the ordering process smooth and easy, with many receiving their shoes quickly and reliably. However, some people were dissatisfied with customer service, reporting issues with incorrect orders, wrong sizes, and a lack of response to inquiries. There are also instances where customers received shoes that were not what they ordered or experienced problems with tracking and missing packages.

What people talk about most

Product

People report positive experiences with the product, consistently praising the shoes for their comfort,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shoes are comfortable,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy and... See more

Customer service

Clients share negative opinions on customer service, with many describing it as horrible, unprofessional, and... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick order processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The MeToo flats I received have the same, excellent quality of the shoes I purchased 10 years ago. They have good support, make use of quality materials and they stretch out gently to the shape of yo... See more

Rated 4 out of 5 stars

I love the shoes and was happy to find what I was looking for on the website. The shoes are comfortable, fit well and I'm looking forward to wearing them. The only downside is that I wish they were in... See more

Rated 5 out of 5 stars

I lost everything in Eaton canyon fire and I had purchased 2 pairs of me too flats in 2024. After 8 months, I asked for a discount on my new order and it was promptly given. I was shocked! QVC, HSN,... See more

Rated 5 out of 5 stars

I absolutely love shopping at Me Too Shoes! The quality and comfort of their shoes really stand out. I’ve bought several pairs now, and every single one has been stylish, well-made, and super comf... See more


Company details

  1. Shoe Wholesaler

Written by the company

Enjoy free ground shipping orders in the US. Women's shoes, flats, boots, sandals, heels are available from Me Too Women's shoes site.


Contact info

3.7

Average

TrustScore 3.5 out of 5

113 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

In need of an exchange

I have tried reaching out to representative but to no avail
I ordered one pair of shoes order #42582 which were to short & I wanted to make an exchange
No responds / poor business

26 December 2024
Rated 1 out of 5 stars

Poor customer service

The shoes from this company are good. however the customer service is horrible. It is virtually impossible to get in touch with anyone and a response via email takes a very long time. I experienced receiving the wrong shoe three times and and it is a nightmare trying to get it resolved.. I had to pay shipping with reach return and received the wrong size shoe AGAIN AND NOW I HAVE TO PAY ANOTHER RETURN FEE TO GET MY MONEY REFUNDED. I will never order from this company again..

29 December 2024
MeToo Shoes logo

Reply from MeToo Shoes

Really sorry how did this happen? Im looking into it right now and will get back to you ASAP

Rated 1 out of 5 stars

I’m very disappointed with this…

I’m very disappointed with this company. I ordered 2 pair of shoes . A loafer in a size 8 and a boot in an 8.5. The boot came in the wrong size so I exchanged it for an 8.5 and then I received the second pair in the wrong size. I have sent them back and waiting for the correct size. I have tried to reach out to customer service phone number and no one answers . This is so unacceptable.

2 December 2024
Rated 1 out of 5 stars

I am in the middle of a delivery issue…

I am in the middle of a delivery issue with UPS.
Me Too Shoes DID NOT tell me they would not ship to a PO Box. Now, UPS is holding my shoes. Hopefully, UPS will be able to turn this around and I will finally get my shoes.....VERY DISAPPOINTED with the entire order! Me Too got their money up front and now I am waiting on my order..........very unfair and unprofessional.........would not give even one star to this order....................

26 November 2024
Rated 4 out of 5 stars

I love the fabric style of the shoes

I love the fabric style of the shoes. I read a review that said they recommended ordering a half size smaller for a better fit, but they were a bit narrow. I have a narrow foot, I can’t wear shoes without socks easily. That didn’t work for me, I should have ordered my regular size.

27 September 2024

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