Mewaii Reviews 

1,340
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I wish I could rate this 0 stars. I did not receive my package at all. The tracking shows it was never shipped to my area at all. I have reached out to customer support several times and have not rece... See more

Company replied

Rated 3 out of 5 stars

Wife ordered a long cat plushie. - Online it was advertised as "down cotton" and "super soft spandex" as a "highlight," but the tag says the fabric is "polyester/cotton" with "100% polyester s... See more

Company replied

Rated 5 out of 5 stars

Ordered there two times already and so far all packages arrived safely. The products were as advertized, only one seam was slightly imperfect but alright considering the price. Took over a week each t... See more

Rated 5 out of 5 stars

I loved my plushie mini long cat and the accessories that came as part of mystery pack. It was so much fun unboxing and my daughter loved them too- she got the mushroom baby and the accessories (... See more

Company details

  1. Toy shop

Written by the company

Super Squishy & Kawaii Plush Toys, Stuffed Animals, Pillows | Mewaii We specialize in the softest, cutest, cuddliest plush pillow. Original designed cute animal plushies, Exclusive discounts and the latest trends at Mewaii.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(1,340)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Super cute

Super cute! Super soft! Great stuffed animals - I have made two orders so far and will order more in the future.

9 September 2023
Unprompted review
Rated 1 out of 5 stars

Cheaply made, poor quality plush toys

Really not great plush toys, they don't look as nice as they do on the website and seem to be cheaply made. Not as plush or of the same shape as shown on their website. Really not worth what I spent on them, very regretful purchase unfortunately.

5 September 2023
Unprompted review
Mewaii logo

Reply from Mewaii

Hi Jessica Rose,
We apologize for any dissatisfaction you may have experienced with our product. If you have any queries, please do not hesitate to contact us. Additionally, we will provide your inquiries to our product department for further review and enhancement.
Wish you all the best!

Rated 1 out of 5 stars

2 of the 3 don't look like the pictures. Amateur sowing...

Only 1 of the 3 looks decent... 2 are odd shaped. 1 has white lines where it's sown making it look utterly cheap. Another 1 doesn't have the shape on the picture at all... I regret buying from you... first order and 2/3 are just crap. Sowing lines are anything but neat and straight. Shame...

I don't have much hope for this company. Reading the reviews, which I should have done before hand... their apologies are the same to each bad review. They don't give a damn about their customers to write a personal apology or to come up with a solution to offer better customer service! Absolutely the last time I ordered from this place!

22 August 2023
Unprompted review
Mewaii logo

Reply from Mewaii

Dear Sharona,
I apologize for your disappointment with your purchase. We strive to provide high-quality products and excellent customer service. If you are unsatisfied with the items, we are willing to resolve the issue by offering a refund or replacement. Please provide us with your order details so that we can promptly assist you and address your concerns. We appreciate your feedback, and we will enhance our product quality control and improve our customer service.
Best regards

Rated 4 out of 5 stars

Pretty Much Perfect Aside from a Small Problem

I love the plushies! They're so cute! :)

I would definitely give it five stars if it weren't for a glitch in the site. I ordered four plushies, they were all fine except for the third on my order. I had wanted a different plush, but got a random one (possibly the first on the list of the Mushroom set).

I had a problem with a different one as well before I checked out but fixed it. I removed the one that didn't add and added the one I wanted to the cart then checked out without making sure the second one was actually there first. Turns out I'm getting one I didn't want.

I didn't realize until I got the email for my purchase being confirmed. I will be giving Mewaii five stars when the problem is fixed, which hopefully actually happens.

15 August 2023
Unprompted review
Rated 4 out of 5 stars

It's nearly perfect...

I love the website most of the time I just go on there to have a look, although there are time I just feel like I have to buy some of them.
Honestly it's nearly perfect, although it is quite sad that I have to wait so long to get them after ordering, but I will say its always worth the wait.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

I ordered and almost a month later…

I ordered and almost a month later still have not gotten it. Reached out to customer service and got a response a few days later saying it was sold out.

I was able to go right to the website and order another..... if it is sold out, why are you not updating your site?

I am currently owed 2 animals now.

3 July 2023
Unprompted review
Mewaii logo

Reply from Mewaii

Hi Jeremy Mathiesen,

So sorry for the unsatisfied purchase.We are very sorry that the products did not arrive on time due to unexpected circumstances. We have asked our colleagues to adjust this product to be out of stock on our website.
Our customer service colleagues also provide you with solutions, if you have any questions, please feel free to contact us.

We will do our best to help to resolve the issue.
Best regards

Rated 4 out of 5 stars

Have had pretty good experiences! Repeat buyer of different plush

Genuinely confused by low reviews, but I understand everyone will have different experiences and some issues arrise with any company...

I've bought 6 total plush from Mewaii, and they've all been as descripted and Photographed on their website.
(Long axolotl, Mushroom Axolotl, Fluffy axolotl and Hug cat for myself, then the full size skeleton cat for an ex, and a long panda for my friend in the Netherlands.)
They all came in great quality, the only one i was slightly sad with was the Fluffy axolotl, could have done with more filling/stuffing, but I added in my own and now it's perfect. Cuddle it nightly and hasnt broken, or frayed.

The materials for the long, hug and fluffy familes are the same, a very short pile of soft material, whereas the 'Hug' family has a longer pile that's more akin to a faux fur, but still relatively soft.
The wait for delivery is around 2/3 weeks for Europe (I'm UK based), sometimes quicker, sometime a bit longer.

27 May 2023
Unprompted review
Rated 4 out of 5 stars

Quality could be better but fairly satisfied with my purchase

I bought the Looong cat plush 44inch. It looks mostly like how it is in the photos except the top of its head looks to be either badly stitched together or underfilled because it looks lumpy and a bit loose. It also arrived with very deep wrinkles all over it that could not be fixed by putting it in the dryer. I had to buy a hand steamer to smooth it out. I was tempted to rate this 3 stars but I am not that bothered after fixing the wrinkle issue. I think this one was left in shrink wrap in the warehouse for too long. I would have contacted them to complain about all this but I didn't feel like going through the trouble of sending it back and waiting for a new one to be sent back. Just be aware everyone that you long plush might come with wrinkles that need to be steamed/ironed out.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Mewaii has quickly become my favorite…

Mewaii has quickly become my favorite place for stuffed animals! I found them through a Facebook Ad at the beginning of 2023 and have now collected over 10+ plushies from them 💛 The people at Mewaii are so sweet and helpful & Mewaii plushies have a beautiful spirit to them. I like mine for emotional comfort & back & lumbar support!

10 May 2023
Unprompted review
Rated 5 out of 5 stars

As seen in the ads

As seen in the ads
They are so soft and adorable as well, gave my little sister the panda with the little beret and the axolotl for her birthday and she loved them!

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Just what I expected!

I bought from this company November 2022 when I have seen advertisements of this website. I fell in love with my Pink Cat plush, I bought my Boyfriend A Cloudy Cat plush.

I ordered them again on 6/17/2023!

They are in great Quality and Condition! I would recommend buying for them if you are looking for a cuddly Plush buddy!

16 June 2023
Unprompted review

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