Member First Credit Union Reviews 

352
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds. The app could do with some enhancements to... See more

Rated 5 out of 5 stars

I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advi... See more

Rated 5 out of 5 stars

I recently joined Credit Union wanting foreign exchange as my own bank no longer does this. I found the transaction painless, friendly and easy. I have since joined and am gradually using more & mor... See more

Rated 5 out of 5 stars

I was worried about something, dropped into Member First, they looked after me brilliantly and answered all my questions, really sound people. This is the way Credit Unions should be run- RW

Company replied

Company details

  1. Credit union
  2. Car finance and loan company
  3. Mortgage Lender
  4. Non-bank financial service
  5. Savings Bank

About Member First Credit Union

Written by the company

Member First Credit Union offers great value loans and hassle-free savings. We're member owned and not-for-profit, serving communities across North Dublin.
Great Value Loans
Hassle-Free Savings
Join Online Now

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

352 reviews

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4.6

All reviews

(352)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They have helped me get a loan and have…

They have helped me get a loan and have been so helpful all was done so quickly with no stress.

2 September 2024
Unprompted review
Member First Credit Union logo

Reply from Member First Credit Union

Hi Katrina, we are thrilled to hear about your positive experience with us. It's wonderful to know that we were able to make the loan process smooth and stress-free for you!

Rated 5 out of 5 stars

Was guided theough the process very…

Was guided through the process very well by Karen. Couldn’t of had a better experience thank you

4 January 2025
Member First Credit Union logo

Reply from Member First Credit Union

Hi AK, we're so glad to hear you had a positive experience with us. We will pass on your kind message to Karen.

Rated 5 out of 5 stars

As it is my father's account with…

As it is my father's account with members first, I was concerned that his issue would not be dealt with by myself due to GDPR. My father is currently in a nursing home for respite as he has been very ill lately. I found your staff Karen and Maria most helpful, understanding and caring. They sorted everything out for my father. Thanks so much 🙏

12 December 2024
Member First Credit Union logo

Reply from Member First Credit Union

Hi Beth, thank you for your 5-star review! We'll make sure to pass on your message to Karen and Maria.

Rated 2 out of 5 stars

I have been member of the credit union…

I have been member of the credit union for 30 years now. Since my parents opening the account for me. I have got a few loans from them. I have found its cheaper to get a loan from bank of Ireland. Cars loans and personal loans. It's meant to be non profitable business. Banks can give cheaper loans and make profit.

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Lauren was great

Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds.

The app could do with some enhancements to improve the user experience and intuitive / logical navigation. See AIB and Revolut for market leaders for financial app design. So a massive shout out to Lauren for her support.

15 August 2024
Rated 1 out of 5 stars

Won't be going back

My wife and I each have an account in the raheny branch. MFCU recently introduced a one year fixed term deposit account. We decided to transfer some funds to this, downloaded and completed the forms. Left them into branch. According to the grumpy assistant this wasn't enough, we both have to visit the branch, complete the forms, bring id, proof of address etc We are already account holders who completed CJA requirements within the past 2 years! We were not taking funds out, just putting some in a different type of account. Have now transferred the funds to a fixed term account in BofI.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Change of phone number while overseas

Sinead in the Member Services Centre was brilliant in helping with my issue. She responded quickly, and always with enough information and detail that every step of the process was clear and easy. Thanks a mil!

4 July 2024

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