Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds. The app could do with some enhancements to... See more
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I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advi... See more
I recently joined Credit Union wanting foreign exchange as my own bank no longer does this. I found the transaction painless, friendly and easy. I have since joined and am gradually using more & mor... See more
I was worried about something, dropped into Member First, they looked after me brilliantly and answered all my questions, really sound people. This is the way Credit Unions should be run- RW
Company replied
Company details
About Member First Credit Union
Written by the company
Contact info
Artane Roundabout, Malahide Road, Artane, D05 FH97, Dublin 5, Ireland
- (01) 851 3400
- info@mfcu.ie
- mfcu.ie
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Great support and quick to reply..
I was locked out of my account and I…
I was locked out of my account and I asked for the information to get back into it and within 5 mins I was sorted
Continues to a great user friendly service
I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advisers and particularly when thing were hard when the children were young they were great. Quick decisions and helpful staff
Not supportive when re-activating…
Not supportive when re-activating account, no help at all.
Super efficient
The lady I spoke to was very helpful and patient with helping me out.
The lady I spoke to was so helpful and patient with helping me out. Anyone that picks up the phone to you all also patient and helpful . They all deserve a good review. Well done all
We received tremendous help from the…
We received tremendous help from the staff at a very difficult time in our lives especially from Catherine and Jenny.
Most Helpful Agent
Alanna is amazing, she was extremely helpful with helping me to keep my account open, she gave me her time and it was resolved extremely fast and it was a stress free experience.
Thank you Alanna, for everything you are truly amazing!
The lady on the phone couldn’t have…
The lady on the phone couldn’t have been more patient and helpful. She even sent me an email going through to steps if I was having trouble. Thank you so much
The girl that helped me (Karen) was…
The girl that helped me (Karen) was very helpful and polite and fast. Made the experience very easy.
The Op listened and spoke slowly and…
The Op listened and spoke slowly and clearly. They were able to achieve what i required...
Alannah so helpful
Thank you so much to Alanna for sorting out my on line account I really appreciate it, as i called into artane branch on Monday and was told someone we contact me about it after queuing for 15 minutes and never did and I was in work today and couldn't spend any more time on the phone .
Sorted out my query quickly.
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