mgcannon.com Reviews 191

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent communication & service!! Our car was taken for repair after an accident. They collected the vehicle, repaired it like new & returned the vehicle swiftly & easily. It was a stressful time bu... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish and took all the stress away from me. Their partnership with ACH works seamlessly. Would highly recommend them for any repairs you have

Company replied

Rated 5 out of 5 stars

We went to the Dorchester branch with our MX30. This is a really excellent company. Helpful and sympathetic staff dealing with calls, polite and very efficient assessor who provided a prompt report on... See more

Company replied

Rated 5 out of 5 stars

We took our Ranger in to repair some damage on our wing and they have done an amazing job. They even collected and returned the vehicle for us. Kept us informed of progress at all times. Cleaned it... See more

Company replied

Company details

  1. Car Body Shop

Written by the company

Currently operating from six main manufacturer approved bodyshops and a Magic cosmetic repair centre across 10 counties, MG Cannon are equipped to carry out a whole range of car repairs, from major accident damage to those annoying bodywork dents, scuffs or scratches across Dorchester, Gloucester, Plymouth, Salisbury, Swindon and Westbury. We work alongside the UK’s leading manufacturers, insurers, and local business fleets, as well as private vehicle owners, carrying out expert body repairs on all makes of cars, light commercials, and electric vehicles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

191 reviews

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Rated 5 out of 5 stars

Amazing service from start to finish…

Amazing service from start to finish and took all the stress away from me. Their partnership with ACH works seamlessly. Would highly recommend them for any repairs you have

14 February 2025
Unprompted review
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Reply from mgcannon.com

Thank you so much for your kind words! We're delighted to hear that you had a stress-free experience. Your recommendation means a lot to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. They kept me informed about the status of repairs.
Thank you to the team.

7 February 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your wonderful review! We're so pleased to hear that you had an excellent experience with us and that you felt well-informed throughout the process. I’ll be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

Good Service

Good Service - Door to Door. Never had a problem with this company. Used for Business Vehicle or Private. Polite and informative and got the car back before time.

6 February 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your kind review! We're glad you’ve had a great experience with our service and appreciate your support.

Rated 5 out of 5 stars

Excellent communication & service!

Excellent communication & service!! Our car was taken for repair after an accident. They collected the vehicle, repaired it like new & returned the vehicle swiftly & easily. It was a stressful time but MG Cannon looked after us from beginning to end. ALL the staff were friendly, helpful & efficient & their communication with us was first class. I can’t thank them enough for such wonderful service!

3 February 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your kind words! We're so glad we could make a stressful time easier for you. I'll be sure to pass your feedback on to the team – they’ll be delighted to hear it!

Rated 5 out of 5 stars

Happy with repair and service

Happy with repair and service. Car was delivered clean and in good order.

23 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We're glad you're happy with the repair and service. Enjoy your car!

Rated 5 out of 5 stars

Ranger repair

We took our Ranger in to repair some damage on our wing and they have done an amazing job. They even collected and returned the vehicle for us. Kept us informed of progress at all times. Cleaned it and it came back looking immaculate, almost scared to drive it !! would definitely recommend them.

21 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your fantastic feedback! We're delighted to hear you're pleased with the repair and our service.

Rated 4 out of 5 stars

I took my Mercedes C Class in for…

I took my Mercedes C Class in for repair to drivers door, a large dent in the door. Staff were very polite and kept me updated with the repair. A great job, very pleased

27 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your kind review! We're so pleased to hear you're happy with the repair and our service. Keeping you informed and ensuring a high-quality finish is always our priority.

Rated 5 out of 5 stars

Excellent repair and service

We went to the Dorchester branch with our MX30. This is a really excellent company. Helpful and sympathetic staff dealing with calls, polite and very efficient assessor who provided a prompt report on the work needed and excellent repair work carried out. I would have no hesitation in recommending them to other car owners. In addition a very fair price for the work done.

7 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your wonderful review! We're delighted to hear you had such a positive experience with our Dorchester team.

Rated 5 out of 5 stars

Superb service and workmanship

Superb service and workmanship! Kept me updated on progress very polite and professional…very pleased!

23 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your feedback! We're glad you were happy with the service and workmanship. Keeping our customers informed and delivering professional results is important to us.

Rated 5 out of 5 stars

Very professional from start to finish.

21 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We’re pleased to hear you found our service professional from start to finish. If we can assist you again in the future, feel free to get in touch.

Rated 5 out of 5 stars

Body work was fantastic and they really…

Body work was fantastic and they really went the extra mile sorting out the remaining issues with the electrics. Would happily recommend.

21 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We're glad to hear you were pleased with the bodywork and our efforts to resolve the electrical issues. Your recommendation means a lot to us. If you need anything else, don't hesitate to get in touch!

Rated 5 out of 5 stars

MG Cannon Plymouth were pleasant and…

MG Cannon Plymouth were pleasant and professional. The assessor, Paul, was particularly helpful. The job appears to be a quality piece of work and was done within the anticipated time frame. I would be pleased to recommend this firm.

20 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your feedback! We're delighted to hear you found our team pleasant and professional, and that Paul was particularly helpful. It's great to know you're happy with the quality of work and the timely completion. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Straight forward

Straight forward, no nonsense approach from the team at MG Cannon, with clear comms and a high standard of workmanship. Highly recommend.

17 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We’re pleased to hear you appreciated our straightforward approach, clear communication, and high standard of workmanship. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. No unnecessary phone calls/emails, the car looks perfect - as if nothing happened and was dropped off at my home address as soon as the works were completed. Car returned cleaner than when it was before!

17 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We're delighted to hear you're happy with the service and that the process was smooth and hassle-free. It's great to know your car looks perfect and was returned even cleaner than before. If you need anything in the future, feel free to get in touch!

Rated 5 out of 5 stars

Excellent service

Polite, prompt service. Reasonable price when compared to others. Car returned lovely and clean.

16 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We’re glad you appreciated our polite and prompt service, along with the competitive pricing. It’s great to hear you were pleased with your clean car on return.

Rated 5 out of 5 stars

Excellent Experience

The Westbury garage kept me up to date as the repair work progressed and when the work was finished you couldn't tell it had ever been damaged. The car was pristine, it hasn't looked that clean and shiny both inside and out since I bought it. Only downside was the lack of availability of a hire car unless I delayed a month to have the repair done. Luckily I had use of another vehicle so it wasn't to much of a problem .

2 January 2025
Unprompted review
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Reply from mgcannon.com

Thank you for sharing your feedback. We’re delighted to hear that you were pleased with the repair work and the condition of your car—it’s great to know we exceeded your expectations. We also appreciate your understanding regarding the hire car availability. We’ll definitely take your feedback into account as we work to improve our service. Thank you again for your kind words

Rated 5 out of 5 stars

Really good start to finish

Really good start to finish. Great communication. Great service - car was immaculate upon collection. thank you to the team and thank you to Clare for being so helpful over the phone.

20 December 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We’re glad you were happy with the service and found the car in excellent condition. Clare will be delighted to know her assistance over the phone made a difference. Thank you for choosing MG Cannon

Rated 5 out of 5 stars

Good comms

Good comms, great loan car. Great job.

24 December 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We’re pleased to hear you were happy with the communication and the loan car. We appreciate your feedback.

Rated 5 out of 5 stars

Plymouth Jenny Andy & Graham thank you…

Plymouth Jenny Andy & Graham thank you for the excellent service from the front desk to the workshop. Most definitely 5 Star professional service in my book. Will not hesitate to recommend your services. Thank you

12 December 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your fantastic review! Jenny, Andy, and Graham are thrilled to hear your feedback. We’re glad you were happy with the service and appreciate your recommendation.

Rated 5 out of 5 stars

Great service, very efficient!

At every point of contact with MG Cannon, I was impressed: From the greeting at reception, to the assessment of car damage, to booking the car in, to the repair itself, and finally, to organising the return of the car. Everybody was polite and efficient, and a pleasure to deal with. I would recommend highly!

9 December 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your kind review. We're pleased to hear that you found every part of the process efficient and professional. Your recommendation is greatly appreciated. Thank you!

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