Excellent communication & service!! Our car was taken for repair after an accident. They collected the vehicle, repaired it like new & returned the vehicle swiftly & easily. It was a stressful time bu... See more
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Amazing service from start to finish and took all the stress away from me. Their partnership with ACH works seamlessly. Would highly recommend them for any repairs you have
Company replied
We went to the Dorchester branch with our MX30. This is a really excellent company. Helpful and sympathetic staff dealing with calls, polite and very efficient assessor who provided a prompt report on... See more
Company replied
We took our Ranger in to repair some damage on our wing and they have done an amazing job. They even collected and returned the vehicle for us. Kept us informed of progress at all times. Cleaned it... See more
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Company details
Written by the company
Currently operating from six main manufacturer approved bodyshops and a Magic cosmetic repair centre across 10 counties, MG Cannon are equipped to carry out a whole range of car repairs, from major accident damage to those annoying bodywork dents, scuffs or scratches across Dorchester, Gloucester, Plymouth, Salisbury, Swindon and Westbury. We work alongside the UK’s leading manufacturers, insurers, and local business fleets, as well as private vehicle owners, carrying out expert body repairs on all makes of cars, light commercials, and electric vehicles.
Contact info
5 Edison Road, Churchfields, SP2 7NU, SALISBURY, United Kingdom
- +441373855290
- juliet.harris@mgcannon.com
- mgcannon.com
A truly great firm to deal with!
Treated like a human being, the car was fully inspected and damage assessed by one of MG Cannon's engineers, photos taken and possible prices! When MGC were ready for the car two wonderful men (Ed and Steve) picked up the car, they also took photos and explained what would happen. When the car was ready, I was phoned up - early - paid the excess and awaited the car. In due course,about 30/40 minutes, Ed and Steve turned up with a gleaming VW Golf - ours - we all inspected the car and expressed our gratitude to the engineers etc at MGC for a great job. It has been a pleasure dealing with such a professional bunch of people at MGC and has helped a great deal getting over the trauma of our accident which was caused by a third party. Thanks again MGC.
23 October 2024
Unprompted review
Reply from mgcannon.com
We're so happy to hear that Ed, Steve, and the entire team made your experience with MG Cannon smooth and professional.
Thank you for taking the time to share your experience. It’s great to know that from the initial inspection to the final delivery of your gleaming VW Golf, you felt well looked after. Ed and Steve will be thrilled to hear your kind words, and we’re so glad the service helped ease the stress of your accident. We strive to make the process as straightforward and supportive as possible, and your feedback means a lot.
Thanks again for choosing MG Cannon!
Outstanding company
As this was my first experience I was unsure how it would all go. I found them to be very accomodating with my needs even when I was unable to collect my car on completion due to having my leg in plaster they brought it back for me.
And the guy that brought my car back was very helpful
10 October 2024
Unprompted review
Reply from mgcannon.com
Thank you for your 5-star review. We're pleased we could accommodate your needs and return your car to you. I'll pass on your kind words to the team member who helped return your car.
Excellent service and fantastic…
Excellent service and fantastic attention to detail.
2 October 2024
Unprompted review
Reply from mgcannon.com
Thank you for your kind review! We're pleased you found our service excellent and appreciated our attention to detail.
Good repairer
Once MGCANNON got the car, the repairs were done quickly. Good communication throughout the process and very convenient to leave the Enterprise hire car with MGCANNON for collection.
10 October 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for your kind review! We're glad to hear that you were pleased with the quick repair process and communication. It's great to know that the car hire drop-off was convenient for you as well. We appreciate your trust in MGCANNON. Thank you !|
Recommended repairer
MG Cannon were one of the recommended repairers from my insurance company, so decided to use them.
I was kept informed at each repair stage up to completion. Very pleased with the repair and the service I received. Happily recommend MG Cannon.
10 October 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for taking the time to share your experience! We're delighted to hear that you were pleased with the repair and the service you received. Keeping our customers informed throughout the process is a top priority, so it's great to know that made a positive impact for you. We truly appreciate your recommendation. Safe travels!
Beyond expectations
Beyond expectations, could not be happier. Lucy’s input was exceptional. This was a second attempt or rectification work under taken as the first garage had messed up. From start to finish MG Cannon have worker tirelessly to navigate multiple problems with insurance, independent engineers and a whole host of other hurdles. The work completed is just as it should be and I am thrilled to have my vehicle back. I cannot recommend this company strongly enough. Genuinely really pleased-my thanks go to the entire team.
9 October 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for your fantastic review! We’re thrilled to hear that you’re so pleased with the outcome and that Lucy and the team could make a real difference in rectifying the previous work. It’s always our goal to provide the highest level of service, and we’re glad to have helped you navigate through the challenges with insurance and other issues. Your kind words mean a lot to us, and we’ll make sure the whole team knows how much you appreciate their hard work. Thanks again for your recommendation—it really means the world to us!
Excellent Level of Service
My car repair was booked in quickly and the work completed on time. The staff were very friendly and helpful and the repair was completed to a high standard.
27 September 2024
Unprompted review
Reply from mgcannon.com
Thank you for taking the time to leave such a positive review! We're glad to hear that your repair was booked and completed on time and that our team provided friendly and helpful service. It's great to know that you're happy with the high standard of the repair. We truly appreciate your feedback.
The service is easy and stress free.
The service is easy and stress free.
Staff very friendly and efficient.
This was the third time my car has been to them for repair and always the same efficient service.
Lovely clean car to pick up as well
2 October 2024
Unprompted review
Reply from mgcannon.com
Thank you for your review. We're glad you've consistently found our service easy and efficient, and that our team has been friendly. We appreciate your trust and are pleased you you enjoyed picking up a lovely, clean car!
Really first class repairs
Really first class repair done on my Hyundai Ioniq 5. Staff there are excellent and you get a link to track the progress of the job. I can definitely recommend them.
2 October 2024
Unprompted review
Reply from mgcannon.com
Thank you for your great review! We're glad to hear you were happy with the repair on your Hyundai Ioniq 5 and that our staff provided excellent service. It's good to know the progress tracking link was helpful as well. We appreciate your recommendation!
The guys very very curious, prompt & very professional.Very pleased & would definitely recommend Cannons of Dorchester.
The guys very very curious
26 September 2024
Unprompted review
Reply from mgcannon.com
Thank you for your kind review! We're glad to hear you had a positive experience with us and appreciate your recommendation.
Professional and flawless
These guys are local to me but even if they weren't I would probably still use them. Clare on reception is brilliant, she is really friendly, professional and efficient. On the occasions I have had to use them (because of my poor driving!?), my car has always come back gleaming inside and out, and the necessary work carried out flawlessly.
26 September 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with us. Clare and the whole team strive to provide friendly, professional, and efficient service, so it's great to know that it’s appreciated. We’re also glad that your car has come back looking its best each time. Thank you !
MG Cannon more than 5 stars
MG Cannon, during the course of the car repair, were professional, efficient, informative and very helpful
. Far better than the car hire company, but that's a other review. More insurance companies should use this most excellent company. Worth more than 5 stars
25 September 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for your glowing review! We’re delighted to hear that you found our team professional, efficient, and helpful throughout the repair process. It means a lot to us that you feel we went above and beyond. Your recommendation and kind words are greatly appreciated, and we’ll continue working hard to provide the excellent service you experienced.
Very kind after loosing my car
Very kind after loosing my car, the staff were amazingly thoughtful in advice and help.
13 September 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for your kind words! We're so glad to hear that our staff could provide thoughtful support during a stressful time. We're happy to have been able to help.
Excellent service from them
Excellent service from them. Was informed from them picking my car up to bringing it back to me. I have to speak very highly of the whole service I have received from them.
16 September 2024
Unprompted review
Reply from mgcannon.com
Thank you for your feedback. Your kind words mean a lot to us, and we truly appreciate you speaking so highly of our service. Thank you!
Excellent standard of workmanship and…
Excellent standard of workmanship and easy collection and drop off
19 August 2024
Unprompted review
Reply from mgcannon.com
Thank you for your review. We're pleased to hear you were happy with the quality of our workmanship and found the collection and drop-off process easy. We appreciate your feedback. Thank you!
Can’t praise these guys enough
Can’t praise these guys enough, MG Cannon, Dorchester - superb customer service and superior quality of work, special thx to Tommo 👍🏻
13 September 2024
Unprompted review
Reply from mgcannon.com
Thank you for your fantastic review! We're delighted to hear you had a great experience with us at MG Cannon, Dorchester. We'll be sure to pass your special thanks on to Tommo. We appreciate your kind words. Thank you!
Excellent body repair shop
Excellent body repair shop. Having had bad experiences in the past where my insurers choose the body repair company on price not quality I chose MG Cannon and I am so glad I did.
The quality of their people and repair processes including communication is, as it should be, excellent. On behalf of my BMW thank you MG Cannon.
30 August 2024
Unprompted review
Reply from mgcannon.com
Thank you for your feedback. We're pleased to hear that you were satisfied with the quality of our service and communication. We're glad we could provide the care your BMW deserves, and we truly appreciate your trust in choosing us. Thank you!
Not Right First Time.
Took too long ( over 3 weeks) my car was booked in for a warranty door repair which had a timeframe of 3/4 days .It was driven back to base but my Gloucester Service Centre deemed the finish to be poor quality therefore needed another slot at the body shop and a spray redo. Only then did the work pass muster.
Obviously a quality check lapse here.
6 September 2024
Unprompted review
Reply from mgcannon.com
Thank you for sharing your feedback. We sincerely apologise for the delay and the inconvenience caused during the repair process. Ensuring high-quality workmanship is our top priority, and we regret that this wasn't reflected in your initial experience.
We understand how frustrating it must have been for the repair to take longer than expected. The extra time was required to ensure the work met our standards, but we agree that this should have been done right the first time. We're actively reviewing our processes to prevent such issues in the future. Thank you again for your patience.
Excellent service.Lucy and Ellie were…
Excellent service.Lucy and Ellie were very professional and nothing seemed to be to much trouble while dealing with my cars repair.
4 September 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for your kind words! We're thrilled to hear that Lucy and Ellie provided you with excellent service and made your car repair experience a positive one. We’ll be sure to pass along your compliments to them. We appreciate your feedback!
MG Cannon have done a quality…
MG Cannon have done a quality professional job .
Staff are very helpful and friendly, I would recommend this company for impeccable service. Thank you
5 September 2024
Unprompted review
Reply from mgcannon.com
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our work to be of high quality and that our team was helpful and friendly throughout the process. Your recommendation means the world to us. Thanks again for choosing MG Cannon!
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