Michael Gabriels Reviews 

282
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning quality, brilliant sparkle, and exquisite craftsmanship of the lab grown diamond jewelry. Buyers note that the gorgeous pieces exceed expectations, offering an elegant and luxurious look that receives endless compliments from everyone. Some reviewers were happy with the exceptionally smooth exchange process when modifying product sizes or styles to better fit their personal preferences. People also mention the outstanding communication, professional guidance, and secure delivery methods provided by the dedicated team throughout the entire ordering journey. Customers consistently emphasize that customer service goes above and beyond to ensure complete satisfaction.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction and delight with their... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the brilliant sparkle... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as polite, professional,... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive quickly and... See more

Order

Customers consistently note positive experiences with order processes, highlighting smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a 2ct lab grown diamond tennis bracelet from Michael Gabriels, and I couldn’t be happier with my purchase! The bracelet is beautifully made, sparkles, brilliantly, and feels like a high-qu... See more

Rated 5 out of 5 stars

Michael Gabriels is an amazing company run by really nice and honest people. I've now bought diamonds from them 5 separate times. I even visited their offices when I was in New York. Straight up gu... See more

Rated 5 out of 5 stars

I ordered 2.5 ct lab grown diamond studs with a martini setting. I received them today and they are stunning. Their customer service was top notch, and they kept me informed of progress and shipping w... See more

Rated 5 out of 5 stars

This company is outstanding to work with! I love my earrings! They’re stunning. MG went out of their way to expidite shipment to accommodate my deadline. I highly recommend them and will certainly s... See more


Company details

  1. Jewellery shop
  2. also in
  3. Diamond Dealer
  4. Jeweller
  5. Jewellery Designer
  6. Jewellery manufacturer

Written by the company

Michael Gabriels is a direct-to-consumer luxury jewelry brand specializing in IGI-certified lab grown diamond jewelry set in solid 14k gold. We design and sell fine jewelry with a focus on the pieces customers wear and treasure most: classic diamond stud earrings and engagement rings crafted to celebrate life's most meaningful moments. What sets us apart is our commitment to doing things differently. Traditional luxury jewelry has long been defined by inflated retail markups, middlemen at every step of the supply chain, and a buying experience that often feels more intimidating than exciting. We built Michael Gabriels to change that. By selling directly to our customers and cutting out unnecessary layers between our workshop and your jewelry box, we deliver the same uncompromising quality you'd expect from a traditional fine jewelry house, at a price that reflects the true value of the piece, not the markup of the showroom. Every diamond that is 1 carat size or larger is IGI-certified, meaning it has been independently graded by one of the world's most respected gemological laboratories for cut, color, clarity, and carat weight. We hold ourselves to a minimum standard of F color and VS1 clarity on our signature stud earrings, ensuring exceptional brilliance and a near-colorless appearance that rivals the finest natural diamonds. Each diamond is set in solid 14k gold, not gold-plated or gold-filled, so your jewelry is built to last a lifetime and beyond. We chose to specialize in lab grown diamonds because they represent the future of fine jewelry. They are chemically, physically, and optically identical to mined diamonds, but produced in a controlled environment that eliminates many of the ethical and environmental concerns associated with traditional diamond mining. For our customers, that means you can wear something genuinely beautiful without compromise. Our customer experience is built on three principles: transparency, personal service, and trust. We believe buying fine jewelry should feel exciting, not stressful. Whether you're shopping for your first pair of diamond studs, designing an engagement ring, or treating yourself to something special, we're here to help you make a confident decision. Our team is available to answer questions, share certification details, and guide you through every step of the process, from selection to delivery. We also stand behind every piece we sell. From the moment you place an order to the day your jewelry arrives at your door, our goal is to make the experience seamless, secure, and genuinely enjoyable. We take pride in the relationships we build with our customers and the milestones we get to be a part of, the proposals, the anniversaries, the birthdays, the everyday moments that deserve to be celebrated. Michael Gabriels exists for the customer who wants real fine jewelry, certified quality, and a brand that treats them like a person rather than a transaction. We're proud to offer luxury jewelry the way it should be: beautifully crafted, honestly priced, and built around the people who wear it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

281 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely stunning earrings

Absolutely stunning earrings! The craftsmanship is beautiful, and the sparkle is exceptional. They look incredibly elegant and luxurious, and the quality exceeded my expectations. The perfect combination of timeless and sophisticated — I couldn’t be happier with my purchase. 💎✨

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service!!!

The team was awesome through the whole purchasing experience! Quick responses to any inquiries I had. I ordered a necklace which was delivered in a timely manner. Realized the necklace was short and needed to be longer. Was able to return the item, resized, and was delivered n great time! Would definitely buy again from them with confidence!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

These folks are just terrific, and so is the ring!

From start to finish, the folks at MG kept me up to date on the progress of my order, contacting my several times on the phone and by email to keep me updated. When the ring ran late, they overnighted it by FedEx to make up for the delay.

For sure, this is not my last purchase from Michael Gabriels.

And the ring was absolutely beautiful. My wife loves it.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous Earrings!!

To start, the stud earrings are gorgeous. Working with this company was a pleasure. I had many questions about diamond size, earring backs, as well as shipping. Every question and comment was responded to quickly and with comments that showed how caring and important their customer’s satisfaction was. This is a company that not only has beautiful jewelry, but top notch customer service. So worth purchasing from them.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Second Purchase Same as the First

This is my second purchase from Michael Gabriels. Same experience as my first purchase - fantastic support/customer service and beautiful earrings. I will be back. Thanks for everything.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

My earrings are beautiful! From the time of purchase to delivery - all was of reasonable timing and MG’s team stayed in contact on shipping details, etc. So happy.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Jewelry and Outstanding Customer Service!

I've purchased three pieces from Michael Gabriels, and all three are absolutely gorgeous! The quality, craftsmanship, and beauty of their jewelry are truly impressive.

One of the items, a ring, developed an issue after a few months, but their customer service was exceptional. The team was incredibly kind, responsive, and professional. Rather than simply repairing it, they completely recreated the ring at no cost.

We just received the replacement, and it's absolutely beautiful!

It's refreshing to find a company that not only makes stunning jewelry but genuinely stands behind its products. I couldn't be happier and highly recommend Michael Gabriels!

12 October 2026
Unprompted review
Rated 5 out of 5 stars

My other arrived sooner than i expected…

My other arrived sooner than i expected and the customer service was very great. They notify you step by step. I liked the part that you have to go to fedex to puck your package. You don’t have to worry about who to sign the package because you are at work. Very happy with my order. Im going to look for a matching nacklace.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

This business is a class act

This business is a class act. I have nothing but excellent things to say. The communication is perfect. Delivery was exactly on time. The product I ordered is perfect.
100%

23 September 2026
Unprompted review
Rated 5 out of 5 stars

The customer services are wonderful

The customer services are wonderful. I have no issue on ordering and receive the item as expected, on time and secured. The price is reasonable. My concerns are replied promptly via email.
Also, thank you Dan for your supports!
Recommended!

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful ring - exceptional customer support

The 5 carat anniversary band from MG is stunning - it surpassed my expectations. The company’s customer service is equally incredible . The eternity band arrived and was too large . I contacted customer support about resizing. They suggested I return the ring and they would send me a replacement in the correct size at no additional cost. An eternity ring can’t be resized/ it has to be remade and they did just that without hesitation. Excellent communication through out the entire process . The replacement ring arrived sooner than expected and I love it !! Highly recommend

12 September 2026
Unprompted review

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