Midland Health Reviews 

422
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being exceptionally thorough, attentive, and reassuring during detailed consultations and treatments. Many people also note the efficient booking process, friendly receptionists, and the overall professional care they received. Some reviewers were not happy with certain interactions, noting that specific staff members appeared unhelpful or dismissive during visits. A few consumers additionally mentioned feeling rushed through their appointments or encountering unexpected communication barriers regarding their medical care. Other individuals felt that the service did not always meet their expectations or justify the costs involved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that doctors and medical teams are exceptionally... See more

Service

Consumers find service to be positive, highlighting professional and efficient medical care in a welcoming... See more

Customer service

Clients share positive opinions on customer service, highlighting supportive and attentive experiences.... See more

User experience

Customers consistently report positive experiences with user experience, highlighting the welcoming clinic... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We saw Dr Minnie Joesph with my 12 year old daughter who has been struggling for many months with her mental health. Dr Joseph was able to engage my daughter and enabled her to open up and express he... See more

Company replied

Rated 5 out of 5 stars

The service we have received by Dr Parmar and his team has been exemplary. They have gone above and beyond to treat our now 3 year old daughter. The who experience has been seamless, quick and mo... See more

Company replied

Rated 5 out of 5 stars

I was booked in for a tongue tie release with Mr. Palmar. Me Palmar made me comfortable and explained everything really well throughout the consultation and procedure. He really took t... See more

Company replied

Rated 5 out of 5 stars

I have used Midland Health Clinic and specifically with Jonathan Fussey twice now and both times have received fantastic treatment. The second time in particular, I had tried to use my local GP surger... See more

Company replied


Company details

  1. Medical centre
  2. Doctor
  3. General Practitioner
  4. Women's Health Clinic
  5. Specialised Clinic
  6. Travel clinic

Written by the company

A Pay-As-You-Go same day Private GP service offering a range of consultations, vaccines and tests for you and your family. We are located in the heart of Edgbaston's Medical Quarter. We provide continuity of care whilst offering a holistic quality general practice fit for you and your family’s needs. Our excellent premises with on-site parking in Edgbaston will provide a relaxed, and pleasant environment for you. Our UK trained GPs are experienced, and all come with years of NHS service. Here at Midland Health we will take every attention to your health and well-being so you can live life better.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

422 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(422)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic services great staff.

Fantastic services great staff.

17 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind feedback. We’re really pleased to hear you found our services and staff fantastic. We appreciate you taking the time to share your experience and your support means a lot to the team.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Dr Sarah Wright

Had an appointment with Dr Sarah Wright, who I have consulted on a number of occasions over the last 2 or 3 years on various matters, including carrying out annual health checks. As usual, Dr Wright was straightforward, helpful, sympathetic and thorough, and dealt with my enquiries professionally and efficiently.

13 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to share your feedback.

We’re very pleased to hear about your continued positive experiences with Dr Sarah Wright over the past few years. It’s great to know that she has consistently provided you with thorough, professional, and sympathetic care during your consultations and annual health checks.

We really appreciate your ongoing trust and support, and we will be sure to pass your kind words on to Dr Wright and the team.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Couldn’t be more thankful for Dr…

Couldn’t be more thankful for Dr Joseph’s help! She has helped us understand our son’s diagnosis and treatment. She listened and we felt heard! She was compassionate and also listened to our son too!

13 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for sharing your experience.

We’re truly pleased to hear that Dr Joseph was able to support you and your family in understanding your son’s diagnosis and treatment. It’s especially good to know you felt listened to and heard, and that she showed compassion while also engaging directly with your son.

Your feedback is greatly appreciated, and we will make sure it is passed on to Dr Joseph and the team.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Highly recommend

I saw Dr Krupa Smith. She was professional but friendly. She immediately put me at ease. She listened carefully and attentively to my concerns. I felt that she was very thorough with both her questions and examination. She explained her conclusions very clearly and next steps. I had time to talk things through and to ask questions.
All staff were friendly. I would not hesitate to recommend the clinic or Dr Smith.

7 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your wonderful recommendation.

We’re delighted to hear that Dr Krupa Smith made you feel at ease and took the time to listen carefully to your concerns. Providing thorough, clear, and compassionate care is extremely important to us, so it’s lovely to know that you felt well supported throughout your appointment and had the opportunity to ask questions.

We’re also pleased that our wider team helped make your visit a positive experience. Your kind words mean a great deal, and we’ll be sure to share your feedback with Dr Smith and the team. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Excellent service with rapid access

Excellent service with rapid access and treatment by an experienced doctor Ajoy. Dermatology appointment with minor surgery done in-house. Further biopsy test included for peace of mind.

8 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to leave such a positive review.

We’re delighted to hear that you were pleased with the rapid access to care and that your experience with Dr Ajoy and our dermatology team was a positive one. It’s also good to know that you felt reassured by the minor surgery carried out in-house and the additional biopsy arranged for peace of mind.

We really appreciate your kind feedback and will be sure to pass your comments on to Dr Ajoy and the wider team. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Dr Joseph

Dr. Joseph has been instrumental in helping my son navigate his ADHD diagnosis. Over the past four months of their collaboration, I've seen remarkable improvements in my son Charlie’s behaviour; he’s now less anxious and more actively involved in his activities. His meltdowns have significantly decreased, and he is thriving at his SEND school, receiving weekly awards from his teachers as a recognition of his hard work. This progress would not have been achievable without the unwavering support and commitment from Dr. Joseph.

8 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for sharing your experience. We’re delighted to hear about the positive progress Charlie has made over the past few months.

Supporting children and families through an ADHD diagnosis is such an important journey, and it means a great deal to know that Dr Joseph’s care, dedication and support have made such a meaningful difference. Hearing that Charlie is feeling less anxious, experiencing fewer meltdowns, and thriving at school is wonderful news.

We’re especially pleased to hear about his weekly awards — what a fantastic reflection of his hard work and progress. Thank you for trusting Dr Joseph and our team to support your family. We wish Charlie every continued success and happiness moving forward.

Rated 5 out of 5 stars

I cannot thank Dr Minnie Joseph enough…

I cannot thank Dr Minnie Joseph enough for the compassion, understanding and professionalism she has shown towards my daughter.
After a very difficult experience trying to access the right support elsewhere, Dr Joseph truly listened and took the time to fully understand my daughter as an individual. She showed genuine care, empathy and commitment to ensuring my child received the help she needed, without judgement.
Dr Joseph’s approach is kind, thorough and child-centred. She made us feel heard, supported and reassured during an incredibly worrying time. Thanks to her expertise, my daughter has now received the correct diagnosis for her eating disorder alongside anxiety and depression, which had previously been overlooked, and we finally feel we are moving in the right direction towards recovery.
I only wish we had found Dr Joseph sooner, as earlier intervention would have made such a difference. She has been professional, compassionate and proactive throughout, always putting my child’s wellbeing first.
I would highly recommend Dr Joseph to any parent looking for someone who genuinely listens, cares deeply, and is dedicated to helping children get the right support as early as possible.
We are extremely grateful for everything she has done to help my daughter begin to recover.

7 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for sharing such a thoughtful and heartfelt review. We are truly grateful for your kind words about Dr Minnie Joseph and the care she has provided.

We understand how difficult and overwhelming it can be when the right support feels out of reach, so it means a great deal to hear that Dr Joseph was able to provide the compassion, understanding and reassurance your family needed during such a challenging time.

Her child-centred approach, commitment to listening without judgement, and dedication to finding the right path forward are values we care deeply about. We are so pleased that your daughter now has the clarity and support she needs, and that you feel more hopeful about her recovery.

Thank you for placing your trust in us during such an important time. Your recommendation means so much, and we wish your daughter continued strength and progress on her journey. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Had the pleasure of meeting doctor…

Had the pleasure of meeting doctor joseph today what a lovely calming lady she medicated mygrandaughter who was so poorly with her mental health how this medication helped her 2 weeks later she is like a different child would highly recomend her and midland health to anyone

7 April 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to share your experience. We’re delighted to hear that your appointment with Dr Joseph was such a positive one.

It’s wonderful to know that her calm and caring approach helped your granddaughter feel supported during such a difficult time, and we’re especially pleased to hear that the treatment has already made such a positive difference.

Supporting families with compassion and understanding is incredibly important to us, and your recommendation means a great deal. Thank you for trusting Midland Health with your granddaughter’s care.

Rated 5 out of 5 stars

I have been made to feel very…

I have been made to feel very comfortable with all the staff I have come across and my son’s needs have been heard and understood.
The team are extremely accommodating in regards to my son’s needs.
I have been searching for over a year to find a team who understands and now I have.

31 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your kind words. We’re truly grateful to hear that you and your son have felt comfortable, supported, and understood by our team.

Providing care that is compassionate, attentive, and tailored to each individual’s needs is at the heart of what we do, so it means a great deal to know that your experience has been such a positive one.

We understand how important it is to find the right support, and we’re so pleased that after your search, you feel you’ve found a team that listens and cares. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Fab service.

Fab service.
Very informative and thorough. Dr Smith is excellent.

18 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind review. We’re happy to hear that you had such a positive experience with Dr Smith. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Efficient and high quality service, would happily recommend

Having used Midland Health for the past year, I can highly recommend the practice.
The staff are friendly and professional, and always respond promptly to any enquiries. They take the time to listen, explain everything clearly, and make you feel comfortable and well cared for. The clinic itself is clean, well organised, and a pleasant environment.
Overall, the service is efficient and high quality — I would happily recommend this surgery.

16 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your wonderful feedback. We’re delighted to hear that you’ve felt well supported by our team over the past year. Providing clear communication, a welcoming environment, and a high standard of care is incredibly important to us, and it’s wonderful to know this has been reflected in your visits. We truly appreciate your recommendation and look forward to continuing to support you whenever you need us. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Highly recommend Midland Health

Highly recommend Midland Health, our 5 year old daughter was finding living with ADHD very hard, her school and home life were suffering and her education was almost zero. After our initial consultation to now starting titration, the process and support have been second to none. Our daughter is now medicated and is finding everything easier and has started engaging with learning. We are so glad we found Dr Joseph to help treat our daughter.

16 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Dear Gemma,

Thank you for sharing your experience with us. We’re truly pleased to hear how well your daughter is progressing and that the support she received has made a positive difference at both home and school, Dr. Joseph is dedicated to providing compassionate care every step of the way. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Follow up appointment exp

During my visit was a positive experience, previously had an appointment with Dr de in December 2025 in conjunction with Dr Rupesh bhatt on 03/03/26. Discussions were both a positive experience within the appointments and reasuring news and remained professional at all times, gave advice where needed and a scheduled plan for the individual. Reception staff was very welcoming and friendly on arrival.

3 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to share your experience. We’re very pleased to hear that your appointments in December and March were both positive and reassuring.

It’s great to know that the discussions with the doctors were helpful, professional and provided you with clear advice and a structured plan moving forward. Ensuring patients feel supported, informed and confident about their care is very important to us.

We’re also delighted to hear your kind comments about our reception team. Creating a welcoming and friendly environment from the moment patients arrive is something we take great pride in.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Great service - Fast Appointment

Made an appointment and was seen by Mrs Louise Bradshaw, for a Hayfever Injection within the hour. Super service, have already recommended to friends and family. Thank you

10 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind review. We’re delighted to hear that you were able to book an appointment quickly and be seen within the hour.

It’s great to know that the process was smooth and that you had a positive experience with your hayfever injection. Providing prompt, convenient care for our patients is something we always strive for.

We appriciate your feedback and for recommending us to your friends and family – that really means a lot to our team.

Rated 5 out of 5 stars

My appointment started right on time

My appointment started right on time. The Dr. I saw took time to listen carefully and fully examine my ongoing skin problem. I came away feeling more positive than I have for a long time. She also arranged further investigation for me.

4 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to share your feedback. We’re really pleased to hear that your appointment started on time and that your doctor took the time to listen carefully and carry out a thorough assessment of your skin concerns.

It’s especially encouraging to know that you left the appointment feeling more positive. Ensuring our patients feel heard, supported and confident in the next steps of their care is very important to us, so we’re glad the further investigations arranged have helped provide reassurance and a clear plan moving forward.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Im really glad my parent's took me to…

Im really glad my parent's took me to see Dr Joseph. Medication and breathing exercises have really helped me reduce my panic attacks from 2 hours to 10 mins and I can leave the house more easily. Aged 11 boy.

9 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for taking the time to share your experience. We’re really pleased to hear that your appointment with Dr Joseph was so helpful. It’s wonderful to know that the medication and breathing techniques have made such a positive difference, helping to reduce the panic attacks and making it easier to leave the house.

Supporting young patients and their families through challenges like this is incredibly important to us, and feedback like yours means a lot to the whole team. We’ll be sure to pass your kind words on to Dr Joseph.

Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

We were welcomed at the clinic and…

We were welcomed at the clinic and treated fantastically. Saw Mr Bhatt on time and offered great service and advice about my health issue. Very happy.

3 March 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Dear Timothy, Thank you for your kind feedback. We’re delighted to hear that you felt welcomed and that your appointment with Mr Bhatt was helpful and reassuring. We thank you for trusting and choosing Midland Health.

Rated 5 out of 5 stars

“Doctor

“Doctor, thank you for your honest and direct advice. I truly appreciate your professionalism and the respectful way you conduct yourself in your work.”

26 February 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind words. We’re pleased to hear that you found the advice helpful and delivered in a respectful and professional manner. We appreciate you taking the time to share your experience, and thank you for trusting Midland Health.

Rated 5 out of 5 stars

Dr Joseph was extremely knowledgeable

Dr Joseph was extremely knowledgeable, kind and empathetic. She put my 12 year old daughter at ease and I would highly recommend her to anyone who has a young person struggling with their mental health.

23 February 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Dear Kate,
Thank you for your feedback. We’re pleased to hear that Dr. Joseph was able to offer your daughter the knowledge, kindness, and empathy she needed. Your recommendation is highly appreciated, thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Excellent consultation with Dr Pav Dhesi.

I booked a consultation with Dr Pav Dhesi at the Highfield Clinic last week.
The whole experience was extremely positive and comfortable.
Dr. Dhesi was friendly, approachable and thorough during my consultation. She went out of her way to explain everything in detail and was very reassuring.
I would not hesitate to visit again.

20 February 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Dear Mark,

Thank you for taking the time to share your experience. We’re delighted to hear that your consultation with Dr Pav Dhesi left such a positive impression. We’re glad you felt comfortable and well supported throughout your appointment at the Highfield Clinic.

We truly appreciate your feedback and your trust in Midland Health and we look forward to welcoming you again whenever you need us.

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