Midland Health Reviews 

422
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being exceptionally thorough, attentive, and reassuring during detailed consultations and treatments. Many people also note the efficient booking process, friendly receptionists, and the overall professional care they received. Some reviewers were not happy with certain interactions, noting that specific staff members appeared unhelpful or dismissive during visits. A few consumers additionally mentioned feeling rushed through their appointments or encountering unexpected communication barriers regarding their medical care. Other individuals felt that the service did not always meet their expectations or justify the costs involved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that doctors and medical teams are exceptionally... See more

Service

Consumers find service to be positive, highlighting professional and efficient medical care in a welcoming... See more

Customer service

Clients share positive opinions on customer service, highlighting supportive and attentive experiences.... See more

User experience

Customers consistently report positive experiences with user experience, highlighting the welcoming clinic... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We saw Dr Minnie Joesph with my 12 year old daughter who has been struggling for many months with her mental health. Dr Joseph was able to engage my daughter and enabled her to open up and express he... See more

Company replied

Rated 5 out of 5 stars

The service we have received by Dr Parmar and his team has been exemplary. They have gone above and beyond to treat our now 3 year old daughter. The who experience has been seamless, quick and mo... See more

Company replied

Rated 5 out of 5 stars

I was booked in for a tongue tie release with Mr. Palmar. Me Palmar made me comfortable and explained everything really well throughout the consultation and procedure. He really took t... See more

Company replied

Rated 5 out of 5 stars

I have used Midland Health Clinic and specifically with Jonathan Fussey twice now and both times have received fantastic treatment. The second time in particular, I had tried to use my local GP surger... See more

Company replied


Company details

  1. Medical centre
  2. Doctor
  3. General Practitioner
  4. Women's Health Clinic
  5. Specialised Clinic
  6. Travel clinic

Written by the company

A Pay-As-You-Go same day Private GP service offering a range of consultations, vaccines and tests for you and your family. We are located in the heart of Edgbaston's Medical Quarter. We provide continuity of care whilst offering a holistic quality general practice fit for you and your family’s needs. Our excellent premises with on-site parking in Edgbaston will provide a relaxed, and pleasant environment for you. Our UK trained GPs are experienced, and all come with years of NHS service. Here at Midland Health we will take every attention to your health and well-being so you can live life better.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

422 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(422)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very happy 😊

I am very happy 😊
I recommend 👌

23 February 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind feedback.  We’re glad to hear you had such a positive experience with us, and we truly appreciate your recommendation. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Great experience

Treated with the upmost respect.
I have every confidence in the specialists at Midland Health. They have addressed all my concerns

18 February 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for your kind feedback. We’re pleased to know that all your concerns were thoroughly addressed during your appointment. We appreciate your trust in us, thank you for choosing Midland Health.

Rated 5 out of 5 stars

Ultrasound scan by Dr Steve Amerasekera

Dr Steve Amerasekera carried out an ultrasound scan on my right groin on Tuesday 17 February 2026 at The Highfield Clinic, Edgbaston. He was very professional and friendly and fully explained everything that was happening. His follow up written report came quickly and was very easy to understand.

17 February 2026
Unprompted review
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Reply from Midland Health

Dear Ian,

Thank you for sharing your experience. We're glad to hear that Dr Steve Amerasekera provided such clear explanations and that you felt comfortable throughout your scan. We're also pleased to know that the written report met your expectations.

Thank you again for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Katy had taken the time to prepare for…

Katy had taken the time to prepare for the online consultation. She was very empathetic to my injuries and helped me to understand her opinions and options at a pace I could manage. She understood that my brain injury can sometimes slow my processing of information. Extremely thorough and I felt confident in her recommendations.

10 February 2026
Unprompted review
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Reply from Midland Health

Dear Anthony,

Thank you for sharing your experience. We’re glad to hear that Katy’s approach helped you feel understood and supported during your consultation. Your kind feedback is highly appreciated, thank you for choosing and trusting Midland Health.

Rated 3 out of 5 stars

Double check the consultation you need.

I am pleased to say that MH have now agreed to refund the advance consultation fee.

Where to start?
After extensive emails and phone calls regarding the service we required we arranged an appointment for consultation.
Using the location link provided in the appointment email we arrived in Edgbaston shortly before the appointed time dropped off my wife and searched for somewhere to park. My wife rang me to say the receptionist had no details and then that we were at the wrong Midland Medical address.
We rushed over to the Ladywood address (with parking) and met the doctor allocated. After so much conversation and correspondence we were surprised to be asked what we were needing his assistance with.
We wanted a medical report about long term injury to support an industrial injury claim. Having been required to pay for the consultation in advance we were shocked to be politely informed by the Doctor that he was unable to provide that unless instructed by a solicitor?
Having wasted half a day travelling to/from the abortive appointment we wrote to request a refund of the fee for the consultation we had requested and failed to receive.
Midland Medical say they are reviewing our 'complaint' and will respond in 14 days!
Perhaps we were just unlucky but we are not overly impressed with Midland Medical so far 🤷‍♂️😕

5 February 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations.

Our complaints and customer service team is reviewing the matter in detail and will continue to follow up directly as part of our formal process.

We appreciate your patience, and we assure you that we take all concerns seriously and remain committed to addressing them thoroughly. Should you require anything further, please contact us.

Rated 5 out of 5 stars

I had my very first laser eye treatment…

I had my very first laser eye treatment today, for dry eyes. Emma, the wonderful lady, who did the consultation, and laser treatment for me,I found so professional, as she explained every aspect of the procedure, and also made me feel very calm throughout.

5 February 2026
Unprompted review
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Reply from Midland Health

Dear Cindy,

Thank you for your review. We’re pleased to hear that your first dry‑eye laser treatment went smoothly and that Emma’s professionalism and approach helped you feel comfortable. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Warm welcome on arrival

Warm welcome on arrival. All the staff very friendly and professional. Couldn’t fault the service.

3 February 2026
Unprompted review
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Reply from Midland Health

Dear Marian,

Thank you for your positive review. We’re delighted to hear that you felt warmly welcomed and well looked after by our team. We appreciate your feedback, thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

The best Clinic And staf

The best Clinic And staf

2 February 2026
Unprompted review
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Reply from Midland Health

Dear Megi,
Thank you for your kind review. We’re delighted to know you had such a positive experience with our team. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

We saw Dr Minnie Joseph with my 15yr…

We saw Dr Minnie Joseph with my 15yr old daughter who was struggling with server anxiety unable to attend school Dr Joseph was excellent and engaged well 3wks into treatment and I'm seeing a great improvement thankyou

14 January 2026
Unprompted review
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Reply from Midland Health

Dear Selina,

Thank you for your review. We’re pleased to hear that your daughter is making positive progress, and that her time with Dr. Minnie Joseph has been a beneficial experience. Thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

The staff were very professional and friendly

The staff were very friendly and very professional. Excellent service.

I don’t like blood tests but Verona was lovely and put me at ease and made the experience less stressful .

The Doctor was also very attentive and professional but I cannot remember her name.

2 February 2026
Unprompted review
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Reply from Midland Health

Dear Caroline,

Thank you for your review. We’re pleased to hear you felt well looked after during your visit, and we’re equally pleased to hear that our doctor and Verona made a positive impression too. We appreciate you taking the time to share your experience.

Thank you for choosing Midland Health.

Rated 5 out of 5 stars

Excellent Treatment

We saw Dr Minnie Joesph with my 12 year old daughter who has been struggling for many months with her mental health. Dr Joseph was able to engage my daughter and enabled her to open up and express her main challenges. She was warm, engaging and pointed using the right direction with treatment. We now have a child who is on her way to much improved mental health and cannot thank her and Midland Health enough!

28 January 2026
Unprompted review
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Reply from Midland Health

Thank you for taking the time to share your experience. We’re pleased to hear that your daughter felt supported during her appointment with Dr. Minnie Joseph. Providing compassionate, child‑centred care is at the heart of what we do, and feedback like yours is greatly valued.
We appreciate your kind words, and thank you for choosing and trusting Midland Health.

Rated 5 out of 5 stars

Dr Alina listened to me attentively

Dr Alina listened to me attentively. She is extremely insightful and very knowledgeable in her field. She reassured me of my concerns; and she made it very clear that although FND can be considered psychologically driven its physical impacts are real therefore it’s also falls under neurological conditions.

In my recent experience I have been made to feel like I am a ‘quack’ by many doctors. Not this time!

I have decided to continue working with Dr Alina to deep dive and search for solutions to my problems. Alongside working with her direction to find support for the physical symptoms associated with this condition.

24 January 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for sharing your feedback. We’re pleased to hear that your appointment with Dr Alina felt supportive and that you felt heard and understood during your visit.

We appreciate your trust in choosing to continue your care with us at Midland Health, and our team remains committed to providing you with a positive and respectful experience throughout your journey.

Rated 5 out of 5 stars

Exceptional care from Dr Minnie Joseph

When my child’s OCD was at its absolute peak, I honestly did not know where to turn. Like most parents, I was very reluctant to medicate my 13-year-old and found the decision incredibly daunting.

From the moment we met Dr Minnie Joseph at Midlands Health, it was clear we were in expert hands. Her 35 years of experience shows immediately in her knowledge, professionalism, and calm, reassuring manner. She took the time to listen carefully, explain the options clearly, and guide us through each step with confidence and care.

Most importantly, she truly understood my child. Thanks to her treatment and ongoing support, my child is now making a real and meaningful recovery, something that once felt out of reach.

I cannot thank Dr Joseph and Midlands Health enough. If you are a parent feeling worried, uncertain, or unsure where to turn, I would wholeheartedly recommend them.

26 January 2026
Unprompted review
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Reply from Midland Health

Thank you for sharing your experience with us. We’re grateful for your kind words. We’re glad to hear that your experience with Dr Minnie Joseph and our team has been positive, and that the support provided has contributed to your child’s progress.

We appreciate the trust you placed in us; we aim to offer clear guidance, specialist expertise, and a reassuring environment for both young people and their families. Thank you for choosing Midland Health.

Rated 5 out of 5 stars

Private ADHD assessment

Had a private ADHD assessment for my son with Dr Minnie Jospeh.

The booking process and wait times are excellent, the whole process from enquiring to assessment took around 2 weeks. The booking staff are friendly and helpful, without being pushy.

Dr Jospeh was very thorough, kind and empathetic. I would highly recommend her to any parent looking for a private assessment. I will be using her again for an ASD assessment.

26 January 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you for sharing your experience with us. We’re glad to hear that the process felt smooth and that your son was well supported throughout. We're pleased to know that Dr Minnie’s care made a positive difference. We appreciate your trust in our services and look forward to welcoming you again soon. Thank you for choosing Midland Health.

Rated 5 out of 5 stars

Amazing

Amazing, I’ve been there 5 months and have had an amazing experience! Many thanks to the team.

21 January 2026
Unprompted review
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Reply from Midland Health

We're delighted to know that your experience over the 5 months has been so positive. Our team is committed to providing consistent and high-quality care, and we're pleased to hear that this has been reflected in your visits. Thank you for trusting Midland Health.

Rated 5 out of 5 stars

ADHD consultation - Dr Joseph

I had a fantastic, thorough, understanding and empathetic consultation with Dr Minnie Joseph.

21 January 2026
Unprompted review
Midland Health logo

Reply from Midland Health

We're pleased to hear that your consultation with Dr Minnie reflected the level of care and attention we aim to provide. At Midland Health, we remain committed to supporting mental health with compassion and clinical excellence. Thank you for your trust and for sharing your experience.

Rated 5 out of 5 stars

Neurology referral consultation with Dr Francesco Manfredonia

Francis Road clinic was easy to find with good on site parking, Reception were very welcoming. Dr Manfredonia was very reassuring, inspiring confidence right from the start. In around 50 minutes he gave me a very thorough checkup, at all times listening carefully to the symptoms I described. By the time we finished I had a clear understanding of the way forward including the further diagnostic tests he wished to conduct. The referral was by Dr Sarah Wright, who I saw at the Highfield Road clinic on 29/12/2025 (ie only 11 days before). She, too, was very reassuring and spent about 60 minutes with me. The appointment with Dr Manfredonia was set up on the spot, so again the route ahead was clear

8 January 2026
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for your lovely and detailed review. We’re really pleased to hear that you found the Francis Road clinic easy to access and that our reception team made you feel welcome. It’s great to know that both Dr Manfredonia and Dr Sarah Wright took the time to listen, reassure you, and clearly explain the next steps in your care. We’re glad everything felt smooth and well coordinated for you. Thank you for trusting Midland Health.

Rated 5 out of 5 stars

Exceptional service!!

Exceptional service provided by Dr Parmar, once again. Very supportive and helpful. Fantastic use of technology as well. The video appointment was perfect!

8 January 2026
Unprompted review
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Reply from Midland Health

Thank you so much for your kind feedback, Neil. We’re delighted to hear that Dr Parmar provided such a supportive experience and that the video appointment worked so well for you. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Jacob Stendall GP at Midland Health

Saw Jacob Stendall at Midland Health with a foot problem. He was excellent. Very informative and helpful. Prescribed what was needed and made my prescription collection straightforward. Highly recommended

3 January 2026
Unprompted review
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Reply from Midland Health

Thank you so much for your kind words! We’re delighted to hear that Dr Jacob was able to help with your foot issue and make the prescription process smooth and straightforward. Your recommendation means a lot to us, and we’re so glad you had a positive experience at Midland Health.

Rated 5 out of 5 stars

Recent psychiatric assessment

I recently went in for an initial assessment appointment with Dr Alina Vaida. The clinic itself is a lovely environment, modern, clean and chilled. The appointment was made into a fantastic experience - I haven't talked for that long about my past for a long time, but Dr Vaida was calming, considered, relaxed, carefully guiding me through questions whilst building a cehesive picture to allow diagnosis - my experience was everything I wanted it to be and more, can't recommend highly enough.

30 December 2025
Unprompted review
Midland Health logo

Reply from Midland Health

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your appointment with Dr Alina Vaida was supportive and positive. It’s wonderful to know that you felt heard, guided, and comfortable throughout the assessment.

We really appreciate your kind words about both Dr Vaida and our clinic environment – they mean a lot to the team. Your recommendation is hugely valued, and we’re so pleased we could provide the care and experience you were hoping for.

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