Mike Pero Mortgages Reviews 3,965

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 596 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Consumers are particularly impressed with the efficiency and ease of their overall experience, often noting the quick response times and the smooth user experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

User experience

People report positive experiences with the user experience. Customers consistently highlight the ease and... See more

Response time

Reviewers consistently express satisfaction with response times. Customers highlight prompt replies, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Smooth and stress-free experience

I got in touch with Logan after a recommendation from a friend who had also used his services, and I’m very happy with how everything went. Logan was helpful, approachable, and explained everything clearly. He was always quick to reply and often went beyond what I would expect from a mortgage adviser. Would highly recommend.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Genuine, proactive Mortgage Broker who goes the extra mile

We really enjoyed working with our Mortgage Broker, Wayne Collier. Even with a tight deadline over the Christmas/New Year period and us living out of the area, he went out of his way to keep everything on track. He listened to what we wanted and resolved any questions or issues quickly. Wayne's clear communication and steady professionalism made the process feel straightforward. We’re grateful for Wayne's support and would highly recommend him to anyone looking for a Mortgage Broker with excellent knowledge and who genuinely cares. ✔️👍

1 January 2026
Unprompted review
Rated 5 out of 5 stars

We worked with Kirsty Clarke with our…

We worked with Kirsty Clarke with our first home purchase. She was fantastic to work with, easy to talk to and every question no matter how big or small was answered clearly and promptly. We are thrilled with the outcome. We highly recommend working with Kirsty on your home loan options!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

James Kingscote, Mike Pero review

James, Dean and the whole team at Mike Pero Wānaka were an absolute pleasure to deal with during the purchase of our first section in Dunedin. They went above and beyond to get us the best outcome, all while making what could have been a daunting process feel straightforward and even enjoyable. Can't recommend them highly enough!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

James and Dean were super helpful in…

James and Dean were super helpful in getting our land purchase over the line as first home buyers. Super grateful for all their support and patience as we navigated this process in a tricky time of life as first time parents - Couldn’t recommend them more!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Ricky was fantastic

Ricky was fantastic, communication was outstanding and emails were answered promptly.
It was our first time using a broker and Ricky made it a very smooth relaxing positive experience.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Process

James was fantastic to work with. He really knows his stuff and took the time to talk us through everything so we felt confident and understood the process properly. He was super knowledgeable, well informed, and helped structure our mortgage in a way that best suited our situation. We really appreciated all his help and support and would highly recommend him.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Working with you has been an…

Working with you has been an outstanding experience. You explained every step clearly, offered thoughtful guidance, and made the entire mortgage process feel smooth and stress‑free. Your expertise and professionalism gave me complete confidence in my decisions. Thank you for going above and beyond.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Amanda White from Mike Pero Hamilton helped me to get a mortgage and did an amazing job from start to finish. She is a great communicator and always kept me well updated on what was happening. Highly recommend if you are looking for a good mortgage broker!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

We had such a great experience working with Amanda as our mortgage broker. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Amanda took the time to explain everything clearly and made sure we felt comfortable with each step. She went above and beyond to help us secure the right mortgage and made what could have been a stressful process feel straightforward and manageable. We are very grateful for her help and would highly recommend her.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Khouanchai Adams - Highly Recommended

We've now worked with Khouanchai Adams twice. Once to re-fix and shift banks on our existing property, and again for pre-approval on a new purchase. Both times, she was absolutely brilliant.

She's professional but doesn't make you feel like just another client. Every question we had (and we had a lot!) was answered clearly and without us ever feeling silly for asking. Her background in banking made a real difference, our pre-approval came through faster than we expected.

What stood out most? She genuinely cared. You could feel her excitement for us, which made the whole process so much less stressful. Fast responses, quick to move, and always on top of things.

Couldn't recommend her more highly.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Had a really good experience.

Had a really good experience. Everything was communicated clearly which made understanding everything so much easier specially being first home buyers. Would highly recommend mike pero to any first home buyers. I though the process would be long and tiring but what a breeze from day one. Step by step procedure to follow, any questions were answered straight away and clearly. Made buying first house so much easier specially from all the horror stories that gets passed around. Thank you so much for this journey.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

You need to talk to Mani, you won't be disappointed

Mani took the time to understand my requirements, and worked hard to deliver the best option possible. Throughout the whole process Mani made sure that I understood and felt comfortable with the terms of my loan agreement. I would highly recommend Mani, you will get considered, supportive and sound advice every time.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing team they got

What an amazing team they got , James, Dean and Donelle are amazing , specially we really love the hospitality, understanding , patience of Donelle, she never make us feel like stranger , we always felt close and connected and that made our journey so wonderful and even after 6 month of our purchase she is still working for us to sort out the will and insurance which was extra miles for us , you guys are truly amazing 🤩

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Energetic, professional, persistent, and genuinely friendly!

I’m incredibly grateful for Zebunisso’s support in helping us secure an overdraft facility for our business. As a newly established company with no trading history, our initial attempts made the chances of approval feel almost impossible. But Zebunisso guided us through the process, helped us prepare a strong and defensible application, and ensured we had the right evidence in place.
Their support didn’t stop there, they continued to actively follow up and push the case forward until the overdraft was finally approved. What an exceptional work ethic and level of client care.
Many thanks from our whole team. We won’t forget your help at such a crucial stepping stone in our business journey.

11 February 2026
Unprompted review

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