Mike Pero Mortgages Reviews 

3,996
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and dedication, making the entire process smoother and less stressful. Many highlight the exceptional service, noting that advisors go above and beyond, providing clear explanations and making complex situations feel straightforward. Reviewers also appreciate the outstanding communication skills and quick response times, which contribute to a smooth and easy user experience. People felt well-informed and supported throughout their journey, with advisors always available to answer questions and provide guidance. The company's expertise in navigating various financial situations, including those with tight deadlines or complex self-employment details, was particularly valued by consumers.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, knowledge, and dedication. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, dedication, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the helpfulness and genuine... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the process was made... See more

Response time

People report positive experiences with response time, highlighting that advisors are consistently quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4k reviews

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5.0

All reviews

(3,996)

385 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless Process

James was fantastic to work with. He really knows his stuff and took the time to talk us through everything so we felt confident and understood the process properly. He was super knowledgeable, well informed, and helped structure our mortgage in a way that best suited our situation. We really appreciated all his help and support and would highly recommend him.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Working with you has been an…

Working with you has been an outstanding experience. You explained every step clearly, offered thoughtful guidance, and made the entire mortgage process feel smooth and stress‑free. Your expertise and professionalism gave me complete confidence in my decisions. Thank you for going above and beyond.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Amanda White from Mike Pero Hamilton helped me to get a mortgage and did an amazing job from start to finish. She is a great communicator and always kept me well updated on what was happening. Highly recommend if you are looking for a good mortgage broker!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

We had such a great experience working with Amanda as our mortgage broker. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Amanda took the time to explain everything clearly and made sure we felt comfortable with each step. She went above and beyond to help us secure the right mortgage and made what could have been a stressful process feel straightforward and manageable. We are very grateful for her help and would highly recommend her.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Khouanchai Adams - Highly Recommended

We've now worked with Khouanchai Adams twice. Once to re-fix and shift banks on our existing property, and again for pre-approval on a new purchase. Both times, she was absolutely brilliant.

She's professional but doesn't make you feel like just another client. Every question we had (and we had a lot!) was answered clearly and without us ever feeling silly for asking. Her background in banking made a real difference, our pre-approval came through faster than we expected.

What stood out most? She genuinely cared. You could feel her excitement for us, which made the whole process so much less stressful. Fast responses, quick to move, and always on top of things.

Couldn't recommend her more highly.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Had a really good experience.

Had a really good experience. Everything was communicated clearly which made understanding everything so much easier specially being first home buyers. Would highly recommend mike pero to any first home buyers. I though the process would be long and tiring but what a breeze from day one. Step by step procedure to follow, any questions were answered straight away and clearly. Made buying first house so much easier specially from all the horror stories that gets passed around. Thank you so much for this journey.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

You need to talk to Mani, you won't be disappointed

Mani took the time to understand my requirements, and worked hard to deliver the best option possible. Throughout the whole process Mani made sure that I understood and felt comfortable with the terms of my loan agreement. I would highly recommend Mani, you will get considered, supportive and sound advice every time.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing team they got

What an amazing team they got , James, Dean and Donelle are amazing , specially we really love the hospitality, understanding , patience of Donelle, she never make us feel like stranger , we always felt close and connected and that made our journey so wonderful and even after 6 month of our purchase she is still working for us to sort out the will and insurance which was extra miles for us , you guys are truly amazing 🤩

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Energetic, professional, persistent, and genuinely friendly!

I’m incredibly grateful for Zebunisso’s support in helping us secure an overdraft facility for our business. As a newly established company with no trading history, our initial attempts made the chances of approval feel almost impossible. But Zebunisso guided us through the process, helped us prepare a strong and defensible application, and ensured we had the right evidence in place.
Their support didn’t stop there, they continued to actively follow up and push the case forward until the overdraft was finally approved. What an exceptional work ethic and level of client care.
Many thanks from our whole team. We won’t forget your help at such a crucial stepping stone in our business journey.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service from Kirsty Clarke

We have worked with Kirsty Clarke from Mike Pero Mortgages on a number of mortgages and the service and results have always been to the highest standard. Kirsty is extremely knowledgeable, professional, and proactive. She makes what can be a complex process feel straightforward and stress-free, and always goes the extra mile to get the best outcome. We wouldn’t hesitate to recommend her to anyone looking for a mortgage advisor.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

We have used Mike Pero Taupo a few…

We have used Mike Pero Taupo a few times, and have always had the pleasure of working with Kirsty Clark. She is always extremely helpful, efficient and so lovely to work with! She is our go to, and I couldn't recommend her more! Thank you Kirsty!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Kirsty was absolutely amazing!

Kirsty was absolutely amazing to work with. She made the whole mortgage process feel so much less overwhelming and was incredibly supportive from start to finish. She explained everything clearly, kept me updated the whole way through, and genuinely had my best interests at heart. I couldn’t have asked for a better mortgage broker and would highly recommend her to anyone needing help with their mortgage.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Jacob and the team have been amazing!

Jacob and the team have been amazing!! Jacobs worked hard to help us secure our dream from buying our first home to buying our little Ranch. The advise and direction has been great and he's always willing to help get the best outcome for you.

23 October 2025
Unprompted review

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