Miles Morgan Travel - Chippenham Reviews 

335
TrustScore 5 out of 5

4.9

Unit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB


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Rated 5 out of 5 stars

As usual the service was excellent. Our ideas of what we wanted were vague however the team knew from prior bookings what our needs were and managed to create a great shortlist very quickly that enabl... See more

Company replied

Rated 5 out of 5 stars

We asked about a bespoke trip to Norway . Miles Morgan contacted a specialist in this field and offered a good plan within a couple of days. We asked to make a few amendments whick were done equally q... See more

Company replied

Rated 5 out of 5 stars

All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more

Company replied

Rated 5 out of 5 stars

The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit

Company replied


Company details

  1. #4 of 207 best companies in Travel agent
  2. #2 of 52 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, United Kingdom

  • 01249 566100

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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4.9

All reviews

(335)

3,159 reviews in the last 12 months

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Rated 5 out of 5 stars

We have just booked our annual holiday…

We have just booked our annual holiday to Cyprus.
We had a lot of problems this time getting the hotel we always go to. Then getting the flights & transfers to tie up. Leah always books our holiday for us & this
year she really went the distance to eventually get us
what we wanted. She deserves a medal.

21 July 2026
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Reply from Miles Morgan Travel - Chippenham

We're so happy to hear that Leah was able to secure your annual Cyprus holiday, despite the challenges. It's wonderful to know we could help you get exactly what you wanted. We truly appreciate your kind words.

Kind Regards
Leah

Rated 5 out of 5 stars

Always very friendly and helpful

Always very friendly and helpful

16 July 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for your review, we really appreciate you taking the time to write this review.
Kind Regards
Jade

Rated 5 out of 5 stars

Miles Morgan Chippenham arranged our…

Miles Morgan Chippenham arranged our last Cruise Holiday gave us a lot of sound advice. They also arranged the flights tickets etc. to meet the ship also excursions whilst away. Miles Morgan (Chippenham) had said if we were to book again whilst on our cruise they could still handle our arrangements, when we returned. We did book another cruise and yes they had e mailed to say they had received the details and will deal with all our requirements. I am more than confident they will do as good a job as they have done for us in the past. Thank you MMT.

12 July 2026
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Reply from Miles Morgan Travel - Chippenham

Good Morning,
Thank you so much for taking the time to write this amazing review. We really appreciate the feedback and will always aim to please.
I look forward to working with you again in the future.
Kind Regards
Natalie

Rated 5 out of 5 stars

Excellent and very competent service

Excellent and very competent booking service from all staff members.

14 July 2026
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Reply from Miles Morgan Travel - Chippenham

We are so pleased to read this outstanding review you have left for us. We really do pride ourselves on our service levels we provide every customer. It was a pleasure to assist you with your holiday and we look forward to seeing you again soon.
Kind Regards
Jade

Rated 5 out of 5 stars

Miles Morgan Chippenham

I’ve used Natalie at Miles Morgan Chippenham to book 4 holidays for me and she totally understands what I’m looking for, hence why I go back to her.
Highly recommended.

14 July 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you Claire for taking the time to write this lovely review and it is always a pleasure helping you with your holidays. I do really appreciate your kind words; they mean a lot.
Kind Regards
Natalie

Rated 5 out of 5 stars

Helpful

Staff are very helpful and friendly and make it easy for us

5 July 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for taking the time to give us a 5* review. We really do appreciate it.
Kind Regards
Karen

Rated 5 out of 5 stars

Great

Great, friendly and helpful staff.
Always book our holidays with them.

28 June 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for taking the time to write this fantastic review.
Kind Regards
Leah

Rated 5 out of 5 stars

Very helpful in Chippenham

Very helpful in Chippenham, easy booking experience

2 July 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for providing us with a 5* review.
Kind Regards
Karen

Rated 5 out of 5 stars

Very friendly team at Chippenham

Very friendly team at Chippenham. Nothing was too much trouble and everything was explained well. The booking process was straightforward and the options were explained to me.

21 June 2026
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Reply from Miles Morgan Travel - Chippenham

Good Morning,
Thank you so much for taking the time to write this lovely review. It was a pleasure assisting you with your holiday and we look forward to seeing you again soon.
Kind Regards
Jade

Rated 5 out of 5 stars

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff who are always there to help you with all your requirements.

19 June 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you so much for your kind words and comments. We do appreciate the amazing feedback.
Kind Regards
Leah

Rated 5 out of 5 stars

Caring staff

Friendly, attentive and caring to our needs 5*service

23 June 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for your lovely review,
Always happy to help you
Kind regards
Jade

Rated 5 out of 5 stars

Holiday in Cyprus Sep 26

Jade listened and was extremely attentive to our wishes. She found the exact holiday that we were looking for. The support provided by Miles Morgan Travel is always excellent.

21 June 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for your lovely review
I am always happy to help and so thrilled we managed to find you exactly what you were hoping for

Kind regards
Jade

Rated 5 out of 5 stars

FLIGHTS ONLY...

Wanted only to book flights; excellent service. Leah was very very helpful. All booked. Thank you Leah.

19 June 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for your lovely review.
I was very happy help
Kind regards
Leah

Rated 5 out of 5 stars

A great travel agent to use for your holidays.

Another great experience booking a holiday at this travel agent where they seem to go the extra mile. Everything was thoroughly searched so I got exactly what was wanted for our next holiday. They are always so helpful.

19 June 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for your wonderful review, we are always happy to help

Kind regards
Karen

Rated 5 out of 5 stars

Friendly service

Friendly service - listened to what we wanted - and did it with a smile

14 June 2026
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Reply from Miles Morgan Travel - Chippenham

We are so glad we could help. Thank you for your kind words!
Kind Regards
Karen

Rated 5 out of 5 stars

So pleased we booked through Miles…

So pleased we booked through Miles Morgan . The team are always so helpful in finding you a holiday and do all the hard work for you .

13 June 2026
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Reply from Miles Morgan Travel - Chippenham

We are so pleased to hear this! Thank you for your wonderful feedback; we truly appreciate it.
Kind Regards
Karen

Rated 5 out of 5 stars

Excellent service

Leah was very patient, explaining several times when one of the party did not understand. She made the process simple & clear to understand

2 June 2026
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Reply from Miles Morgan Travel - Chippenham

Thank you for your 5 star review it is very much appreciated I was more than happy to explain things fully to ensure everyone was happy I hope you all a brilliant time.
Kind Regards
Leah

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