As usual the service was excellent. Our ideas of what we wanted were vague however the team knew from prior bookings what our needs were and managed to create a great shortlist very quickly that enabl... See more
Company replied
Location
Switch locationUnit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB
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See what reviewers are saying
We asked about a bespoke trip to Norway . Miles Morgan contacted a specialist in this field and offered a good plan within a couple of days. We asked to make a few amendments whick were done equally q... See more
Company replied
All the staff at MMT in Chippenham are amazing. Yesterday we booked with Jade & she is so helpful & professional. It’s always a great experience when we book with the team there, we wouldn’t book with... See more
Company replied
The staff at Chippenham over the last 3 years have been wonderful dealt in the main with Natalie, Jade(s), Ellie and Leah. All professional, approachable and made to feel welcome each visit
Company replied
Company details
- #4 of 207 best companies in Travel agent
- #2 of 52 best companies in Cruise Travel Agency
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, United Kingdom
- 01249 566100
4.9
Excellent
335 reviews
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Karen is always happy to go the extra…
Karen is always happy to go the extra mile when you are looking at booking a holiday, also the staff are happy and jovial.
31 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you so much for the lovely feedback regarding myself. It is always a pleasure assisting you.
Kind Regards
Karen
Natalie did an excellent friendly job…
Natalie did an excellent friendly job in sorting us out
30 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this review. It was a pleasure assisting you with your booking.
Kind Regards
Natalie
All perfect except price, which was not in the control of MIles Morgan Travel.
As a newcomer in the area I had asked around for a good firm and this was the one given. I was very pleased by the service provided by Natalie Catmore, which was rapid, efficient and friendly. The price was disappointing but since I was booking a flight and in the light of recent news about the Straits of Hormuz and the effect upon jet fuel prices this was not really surprising.
28 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this lovely review. It was a pleasure being able to assist you.
Kind Regards
Natalie
Excellent prompt service and leah…
Excellent prompt service and leah always comes back with the ideal holiday
20 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you so much for your kind words and comments. We do appreciate the amazing feedback.
Kind Regards
Leah
Great service in a pleasant atmosphere.
20 May 2026
Reply from Miles Morgan Travel - Chippenham
We are so pleased you enjoyed your experience. We appreciate your kind words and 5-star rating.
Kind Regards
Leah
Reply from Miles Morgan Travel - Chippenham
Thank you for your review we appreciate you taking the time and we hope you have a wonderful holiday
Kind Regards
Leah
Excellent experience …
First time booking with you and from start to finish Jade was amazing full of information and knowledgeable about our first river cruise
16 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this amazing review. We really do appreciate the amazing feedback.
Kind Regards
Jade
Reply from Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write the review Liz.
Kind Regards
Jade
From start to finish our booking…
From start to finish our booking through Natalie in Chippenham was fantastic. She helped with everything & put our minds at rest as it was our first cruise
2 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you so much Carol for your kind words and taking the time to write this review.
It was a pleasure assisting you with your booking and I look forward to working with you again in the future.
Kind Regards
Natalie
Excellent service from all staff.
I have used Miles Morgan in Chippenham now for 3 years and I get excellent service, not only from booking our holiday but continued assistance with all aspects of both journeys down to the last details. Always extremely helpful. Fully recommend to use them.
13 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this amazing review. We really do appreciate your feedback and kind words.
Kind Regards
Jade
Amazing as always
Amazing as always. Jade is very helpful and knowledgeable. Looking forward to our next trip.
10 May 2026
Reply from Miles Morgan Travel - Chippenham
We're happy you had such a wonderful experience! We appreciate your kind words and look forward to assisting you on your next trip.
Kind Regards
Jade
Good product knowledge and friendly
Once again we spoke to Natalie and as before we found her to be friendly and open. She gave advice and her own experiences (when asked). Natalie is always very open, friendly and engaging and sends through paperwork as promised. Happy to return and book another holiday.
5 May 2026
Reply from Miles Morgan Travel - Chippenham
We appreciate you sharing your kind words. We're happy to hear that you find our team member friendly and helpful. We look forward to helping you book your next holiday!
kind Regards
Natalie
Reply from Miles Morgan Travel - Chippenham
Thank you so much for your kind words and comments. We do appreciate the amazing feedback.
Kind Regards
Leah
Natalie in the Chippenham branch is great!
We use Natalie in the Chippenham branch for all our cruise bookings. We could book direct online ourselves however we have peace of mind booking with Natalie knowing she will answer any of our questions. We also enjoy the experience going into the shop and discussing our plans.
5 May 2026
Reply from Miles Morgan Travel - Chippenham
Thank you Natasha for taking the time to write this amazing review. I really do appreciate the feedback regarding the service I provide. It is a pleasure booking your family holidays and seeing you all.
Kind Regards
Natalie
Really helpful staff
23 April 2026
Reply from Miles Morgan Travel - Chippenham
Thank you for taking the time to write this review.
It was a pleasure assisting you with your holiday.
Kind Regards
Leah
Reply from Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this 5* review. I really appreciate it.
Kind Regards
Karen
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff who advised us on the best options for the selected cruise with clear details of the cabin choices and locations.
all our questions were answered quickly to enable us to make the decision to book with Miles Morgan Travel again.
25 April 2026
Reply from Miles Morgan Travel - Chippenham
We really do appreciate you taking the time to write this review. It really does mean a lot to us and it was a pleasure helping you with this holiday.
I look forward to seeing you again soon.
Kind Regards
Jade
Miles Morgan , Chippenham branch We booked our 4th cruise in the…
We booked our 4th cruise in the Chippenham branch with Natalie Catmore !! She has helped us to the extent we will always go back to her , her knowledge and understanding of our needs are simply fabulous !!
She has the time and energy to please us as customers …
Miles Morgan travel
Are simply the best in every aspect , down to booking , questions needing answers , cash passports ect !!
We wouldn’t use any other company ….
5* plus service
Thank you …….
15 April 2026
Reply from Miles Morgan Travel - Chippenham
Thank you for taking the time to write this fabulous review. It is really appreciated when customers recognise your hard work. I do love helping you with your holidays and look forward to helping you with your next one.
Kind Regards
Natalie
Wanted a special holiday for my…
Wanted a special holiday for my husbands big Birthday next year, he's a Diver so it needed to be extra special, Jade in the Chippenham store found just what we needed Maldives & Singapore 2027 here we come, thank you Jade, excellent service as usual from you and the rest of your team
18 April 2026
Reply from Miles Morgan Travel - Chippenham
Hi Julie
Thank you for writing this amazing review. I really do love to hear how my customers appreciate my hard work and dedication to finding them their perfect holiday.
Kind Regards
Jade
Reply from Miles Morgan Travel - Chippenham
Thank you for giving us your 5* review.
Kind Regards
Leah
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