Miles Morgan Travel - Cirencester Reviews 

298
TrustScore 5 out of 5

4.9

29 Cricklade Street, GL7 1HY Cirencester, Gloucestershire, GB


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Rated 5 out of 5 stars

The ladies in the travel agents are always so helpful, they go out of there way to sort out any questions or problems. They chase up requests for answers from the holiday supplier. I would really reco... See more

Rated 5 out of 5 stars

Joanne from Miles Morgan Cirencester is fantastic! She helped us research city breaks drawing on her experience and personal knowledge. Nothing was too much trouble which is why we not only booked a c... See more

Company replied

Rated 5 out of 5 stars

Kate, the manager, and all the team at MMT Cirencester are great! They are always helpful and informative - and go 'the extra mile' whenever we choose to explore a new holiday option. We very much app... See more

Company replied

Rated 5 out of 5 stars

I have used Miles Morgan for many holidays and would not deal with any other travel company. Their service is excellently faultless and attention to detail second to none. Joanne at Cirencester give... See more

Company replied


Company details

  1. #4 of 208 best companies in Travel agent
  2. #2 of 52 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 29 Cricklade Street, GL7 1HY, Cirencester, Gloucestershire, United Kingdom

  • 01285 659611

4.9

Excellent

TrustScore 5 out of 5

298 reviews

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4.9

All reviews

(298)

3,190 reviews in the last 12 months

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Rated 5 out of 5 stars

I went in for information about a…

I went in for information about a possible cruise in 2028 and came back the following day to book it. There was a problem with the quote when the initial quote was not what was it should have been as a fault from the cruise company meant that our quote was understated by 2000 for the cabin advertised but Laura mentioned that the reason I went back and booked it was because of the offer at the time and ended up with an increase of £1000 which i accepted. I received all the information I needed and understand when the final payment needs to be made the actual cabin number and location on the ship and the offer of help when excursions are released. Having not used a travel agency for years I was really impressed with your service and will use MM for future holidays

8 January 2026
Miles Morgan Travel - Cirencester logo

Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review and looking forward to helping you with your future holidays-Laura

Rated 5 out of 5 stars

We have been booking online but I went…

We have been booking online but I went to the agent direct for a winter sun holiday last year Kate was very helpful and we have returned this year and she remembered us!

31 December 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for the wonderful review Angela! It was a pleasure helping you with another holiday, thank you for choosing to come back to book with me again!
- Kate

Rated 5 out of 5 stars

Great service

Great service, very knowledgeable and patient with looking at various cabin categories. Would certainly be back to book with them again.

31 December 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you very much for the 5 star review, glad we could help- Joanne

Rated 5 out of 5 stars

The staff were very warm and welcoming

The staff were very warm and welcoming. The lady that sorted our holiday was very knowledgeable, and gave us helpful advice as only one of our party had been on cruises previously. She located and booked the cabin that would suit our needs best .

18 December 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review, it was a pleasure to assist you- Joanne

Rated 5 out of 5 stars

Booking change

We had to make a complicated change of booking for a cruise and the staff of the Cirencester branch were very patient and helpful. They took as much time as was needed. Great service.

11 December 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review-Laura

Rated 5 out of 5 stars

Great

As usual all good had know problem booking and all staff are very helpful. Thank you.

3 December 2025
Unprompted review
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Reply from Miles Morgan Travel - Cirencester

Thank you for your wonderful review-Laura

Rated 5 out of 5 stars

Excellent Service

Friendly Knowledgeable Staff make the experience of booking a holiday easy.
Also located in Cirencester makes it a visitor experience.👍🏻

30 November 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your review Ken & Lynn! It was a pleasure booking your next trip for you!
Have a lovely Christmas! 🎄
- Kate

Rated 5 out of 5 stars

Dry helpful service

Excellent service from Laura making holiday arrangements worry free.

28 November 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review-Laura

Rated 5 out of 5 stars

Advisors are always friendly

Advisors are always friendly, knowledgeable, and helpful. A pleasure to walk into the shop and work out how to choose and book a holiday.

19 November 2025
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Reply from Miles Morgan Travel - Cirencester

It is always a pleasure to help you both. Thank you for your kind review-Laura

Rated 5 out of 5 stars

Easy professional service

It is always a friendly professional experience in the MM office. Kate easily sorted out flights to Australia and gave us recommendations of hotels for our stopovers. And while we waited for the flight company to answer the phone we enjoyed a very welcome cup of tea! We have confidence that we will be guided through all the necessities prior to our trip.

18 November 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you again for booking with us, it means a lot!
- Kate

Rated 5 out of 5 stars

Complete satisfaction means so much.

We have been customers of this branch for several booking and couldn’t be more pleased, the staff are so helpful and the lady we deal with ( LAURA WAITES ) is brilliant with us. We are both over 70 years of age I’m almost completely Deaf and she just makes sure I understand everything. We live in Swindon but it’s worth coming to Cirencester for peace of our minds..
Every thing is covered. Laura keeps us informed with any updates. Thanks

1 November 2025
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Reply from Miles Morgan Travel - Cirencester

Hi John & Sandra is always a pleasure to see you and thank you for a great review- Laura

Rated 5 out of 5 stars

We have just booked another holiday…

We have just booked another holiday with Miles Morgan and as usual the staff were extremely friendly and helpful. Would rather book through Miles Morgan than sit at home pressing buttons and wondering if all the booking tasks are complete. A special thanks to Laura and Alison who have dealt with our last requests.

29 October 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you appreciate your nice review- Laura

Rated 5 out of 5 stars

Easy holiday booking!

Would highly recommend going into Miles Morgan and booking a holiday...found the staff very helpful and didn't feel at all rushed ...booked a holiday with all we required and requested.

28 October 2025
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Reply from Miles Morgan Travel - Cirencester

Thanks for your great review - Alison

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