We have not cruised for several years and decided to have a look at doing a cruise again in 2027. The lady who looked after us was nothing short of amazing. She listened to what we were looking for an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
nch looking for a rail holiday, especially Switzerland. Suzanne suggested 2 companies and we picked GRJ. WE were given a great deal of info from her screen, but she did not push us in any direction.... See more
Company replied
Simply “The Best” Cannot fault the service and attention you receive in Devizes MM and have booked several holidays here We normally are looked after by Suzanne who always listens to our requireme... See more
Company replied
Mollie was very helpful and patient with me. I'm an 81 year old lady and was looking to book a short trip to Alderney with a direct flight from Southampton. She arranged everything for me from the fl... See more
Company replied
Company details
- #4 of 203 best companies in Travel agent
- #2 of 54 best companies in Cruise Travel Agency
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
21 The Brittox, SN10 1AJ, Devizes, Wiltshire, United Kingdom
- 01380 562600
4.9
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We always book with Miles Morgan Travel…
We always book with Miles Morgan Travel as the the charming staff take all the hassle out of booking a holiday.
21 January 2026
Reply from Miles Morgan Travel - Devizes
Good Afternoon,
Thank you so much for this kind review.
As always, it's a pleasure to book your holidays. We look forward to seeing you in store again soon!
Kind regards,
Mollie
Mollie Robinson was fantastic took the time to get us the best holiday
we had mollie Robinson assisting us on Saturday afternoon to book our holiday. She was brilliant took the time to get pricing from a few companies who all did the holiday we were looking for. Showed us the cruise route and the cabin choices, and what they look like . Nothing was too much trouble. And genuinely friendly, our holiday was as important to her as it was to us .
25 January 2026
Reply from Miles Morgan Travel - Devizes
Good Afternoon,
Thank you for this wonderful review, I appreciate it so much!
It was a pleasure helping you book your holiday and I look forward to seeing you in store again soon.
Kind regards,
Mollie
Rhine & Moselle River Cruise.
Thankyou Mollie for Helping us book our Rhine & Moselle River Cruise.
All Staff were helpful & We even got a Cup of Coffee!
22 January 2026
Reply from Miles Morgan Travel - Devizes
Good Afternoon,
Thank you so much for this lovely review.
I am so glad we could help book your River Cruise. We look forward to seeing you in store again soon (with coffee of course!)
Kind regards,
Mollie
Very helpful and knowledgeable
Very helpful and knowledgeable. Excellent service thank you.
17 January 2026
Reply from Miles Morgan Travel - Devizes
Thank you, I really appreciate your lovely review
It means a lot to hear I was helpful. Great to meet you all, and I’m always happy to help you whenever you need it
Kind Regards
Suzanne
Great service
The efficiency and knowledge of the Manager of Devizes branch Suzanne Morris was brilliant. She was very helpful and cheerful understood our requirements being of the older generation
13 January 2026
Reply from Miles Morgan Travel - Devizes
Thank you so much for your lovely comments. It was a real pleasure helping you, and I’m very glad I could make things clear and straightforward for you. Your kind words really mean a lot and are very much appreciated.
Warm regards,
Suzanne Morris
All that was required was dealt with in…
All that was required was dealt with in a pleasant and friendly atmosphere
13 January 2026
Reply from Miles Morgan Travel - Devizes
Thank you so much for your lovely feedback. I’m really pleased to hear that everything was taken care of in a pleasant and friendly atmosphere. It was a pleasure helping you, and I truly appreciate you taking the time to share your comments.
Best wishes,
Suzanne Morris
Used them for our holidays for years
Used them for our holidays for years. You know the girls will be helpful and efficient and deal with any follow ups.
4 January 2026
Reply from Miles Morgan Travel - Devizes
Thank you so much. We really appreciate your lovely feedback and your continued support over the years. We’re so glad we have been able to look after everything for you
Great experience
Really helpful staff, knew what she was doing and found us what we were looking for. Very knowledgeable.
8 January 2026
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you so much for your kind review! I am so pleased I could help you find what you were looking for.
We look forward to seeing you in store again soon!
Kind regards,
Mollie
Helpful and friendly staff
Helpful and friendly staff. Holiday requirements met. Would be helpful if they introduced an app to see details of holiday rather than simply hard copy but otherwise really good service.
7 January 2026
Reply from Miles Morgan Travel - Devizes
Good Afternoon,
Thank you for your lovely feedback. We are glad you found our team helpful and your holiday needs were met! We appreciate your suggestion about introducing an app, and will feed this back to our team.
Kind regards,
Mollie
Happy customer
I could not get into the shop to make my booking so spoke to Suzanne on the telephone, gave her a few details and she came back to me with the options to choose from. Having asked a few more questions which were answered there and then I went ahead and booked. Everything was e mailed to me shortly after. I have always found the girls in Devizes branch are polite helpful and always ready to go the extra mile. I could not ask for more and would recommend booking with Miles Morgan every time.
4 January 2026
Reply from Miles Morgan Travel - Devizes
Thank you so much for your kind review. It was a pleasure helping you with your booking, and I’m really glad I could make the process easy for you over the phone. Your lovely feedback about the Devizes team means a great deal to us, and we truly appreciate your recommendation. I look forward to helping you again in the future.
Suzanne was extremely helpful when I…
Suzanne was extremely helpful when I was making initial enquiry, checking availability of flights, rooms, concert tickets. This continued when booking made. Thank you. Looking forward to our trip later in 2026
28 December 2025
Reply from Miles Morgan Travel - Devizes
Thank you so much for your kind words — it really means a lot to me. I’m so glad I could help with your initial enquiry and with organising the flights, accommodation and concert tickets. It’s been a pleasure helping you plan your trip, and I’m really looking forward to hearing all about it when 2026 arrives! If you need anything at all in the meantime, please don’t hesitate to get in touch. 😊
We was treated very fairly at miles…
We was treated very fairly at miles Morgan and got the holiday that we wanted in the end staff are really friendly and helpful would recommend the Devizes branch to anyone .
30 December 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you so much for your lovely feedback! We’re really glad we could help you find the holiday you wanted and that you had a good experience with the team. We really appreciate your kind words. Thanks again for recommending us
Kind Regards
Suzanne
Simply The Best 🤩
Simply “The Best”
Cannot fault the service and attention you receive in Devizes MM and have booked several holidays here
We normally are looked after by Suzanne who always listens to our requirements we have a laugh together and always leave happy we have the holiday we went in for! She is just great as are all the other staff in there Fiona Tasha & Mollie
We wouldn’t choose to go anywhere else to book our holidays ☀️ 😎
28 December 2025
Reply from Miles Morgan Travel - Devizes
Thank you so much for such a lovely review. It really means a lot to me to read this, and I’m so glad you always leave happy with the holiday you came in for! I genuinely enjoy helping you plan your trips and sharing a laugh along the way.
Your kind words about the team will mean so much to Fiona, Tasha and Mollie too — we’re very lucky to have such a great team here at Devizes. Thank you again for your continued support, and I can’t wait to help you book your next holiday!
Suzanne 😊
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you for this wonderful review!
We really appreciate you taking the time to give us feedback.
Kind regards,
Mollie
Everything was made super easy for me
Everything was made super easy for me. The staff went the extra mile and were very friendly.
10 December 2025
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you for your 5-star review!
I am so pleased we made the booking process easy for you and hope you are looking forward to your holiday.
Kind regards,
Mollie
Reply from Miles Morgan Travel - Devizes
Hi Nigel
Thank you for the great review. see you soon
Kind regards
Suzanne
It was a very relaxing experience but…
It was a very relaxing experience but highly efficient for us and Mollie was brilliant. Thank you.
14 November 2025
Reply from Miles Morgan Travel - Devizes
Good Afternoon,
Thank you so much for your kind words, I really appreciate it!
I am so pleased I was able to make the experience relaxing for you, and hope you are looking forward to your holiday.
Kind regards,
Mollie
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you so much for your lovely review!
It was a pleasure helping you book your holiday, I look forward to seeing you in store again soon.
Kind regards,
Mollie
Holiday
Two salespeople were trying to find us the perfect holiday to meet our wants and needs which they did. Thanks so much.
2 November 2025
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you for your 5 star review!
We are so glad we were able to find you the perfect holiday and look forward to seeing you in store again soon.
Kind regards,
Mollie
Have been using MILES morgan Devizes…
Have been using MILES morgan Devizes for many years.
Always found them helpful,pleasant and professional.
8 November 2025
Reply from Miles Morgan Travel - Devizes
Thank you so much for your lovely feedback! We really appreciate your continued support over the years and are delighted to hear that you’ve always found our team helpful, pleasant, and professional.
Kind regards
Suzanne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.