Miles Morgan Travel - Devizes Reviews 

205
TrustScore 5 out of 5

4.9

21 The Brittox, SN10 1AJ Devizes, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have not cruised for several years and decided to have a look at doing a cruise again in 2027. The lady who looked after us was nothing short of amazing. She listened to what we were looking for an... See more

Company replied

Rated 5 out of 5 stars

nch looking for a rail holiday, especially Switzerland. Suzanne suggested 2 companies and we picked GRJ. WE were given a great deal of info from her screen, but she did not push us in any direction.... See more

Company replied

Rated 5 out of 5 stars

Simply “The Best” Cannot fault the service and attention you receive in Devizes MM and have booked several holidays here We normally are looked after by Suzanne who always listens to our requireme... See more

Company replied

Rated 5 out of 5 stars

Mollie was very helpful and patient with me. I'm an 81 year old lady and was looking to book a short trip to Alderney with a direct flight from Southampton. She arranged everything for me from the fl... See more

Company replied


Company details

  1. #4 of 203 best companies in Travel agent
  2. #2 of 54 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 21 The Brittox, SN10 1AJ, Devizes, Wiltshire, United Kingdom

  • 01380 562600

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

3,317 reviews in the last 12 months

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Rated 5 out of 5 stars

Patient people

Nothing is ever too much for whoever is dealing with your booking. They sit patiently, tapping away at their computer to find the best deal.

4 November 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your review. It is always lovely to see you all and get you the right holiday.
Kind Regards
Suzanne

Rated 5 out of 5 stars

Excellent Service

We booked a cruise with Miles Morgan Travel and was very patient with us and understood our needs. Very efficient and professional.

8 October 2025
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Reply from Miles Morgan Travel - Devizes

Thank you for your 5 Star Review. It was our pleasure to assist you, and we're so pleased we could help find something that suited your needs. We always aim to provide patient, professional, and efficient service, so it’s wonderful to know that came across in your experience.
Kind regards
Tasha

Rated 5 out of 5 stars

Excellant. A very helpful team at Miles Morgan…

A very helpful team at Miles Morgan Devizes. I have booked many holidays through them and never had a problem.
10out of 10

14 October 2025
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Reply from Miles Morgan Travel - Devizes

Thank you so much for your kind words and for taking the time to leave such a lovely 5 Star review! We're delighted to hear you've had great experiences booking your holidays with us. It’s always our pleasure to help, and we truly appreciate your continued support. Looking forward to helping you plan your next adventure!

Kind Regards
Tasha

Rated 5 out of 5 stars

Efficient and friendly

Efficient, friendly, helpfull.

12 October 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your lovely review. I'm glad we was able to make everything work.
Kind Regards

Rated 5 out of 5 stars

Suzanne at Devizes

Suzanne very efficiently booked the Riviera Travel tiver cruise we requested. She is very friendly and knowledgeable.

11 October 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your lovely review. Its always a pleasure to see you both.
Kind Regards
Suzanne

Rated 5 out of 5 stars

Suzanne was really helpful

Suzanne was really helpful, patient and efficient. She listened to our needs and was able to provide good suggestions for our short break.

11 October 2025
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your lovely review. It was nice to meet you both.
Kind regards
Suzanne

Rated 5 out of 5 stars

Helpful but not pushy.

nch looking for a rail holiday, especially Switzerland.
Suzanne suggested 2 companies and we picked GRJ.
WE were given a great deal of info from her screen, but she did not push us in any direction. When we decided one holiday suited us, Suzanne pointed out some details on mobility and said that our hotels would be informed of our dietary requirements . We went home to make a decision and phoned back to confirm. Suzanne also secured us return rail tkts from home to London at a very good price.... further details came by email.

16 September 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for the great review. I'm glad I could help.
Kind regards
Suzanne

Rated 5 out of 5 stars

We booked a family holiday for next…

We booked a family holiday for next year to Disney Paris, and Mollie was excellent in helping us,will probably need her again to answer a few more queries. Thank you Mollie.

19 September 2025
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Reply from Miles Morgan Travel - Devizes

Good Morning,

Thank you so much for this wonderful review, it was a pleasure to help you book your holiday to Disneyland Paris.
We look forward to seeing you in store again soon!
Kind regards,
Mollie

Rated 5 out of 5 stars

Always go m.m.friendly girls and know…

Always go m.m.friendly girls and know what I want

21 September 2025
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Reply from Miles Morgan Travel - Devizes

Thank you so much for your 5 Star Review.! We're really glad to hear that you always have a great experience with us . We appreciate your loyalty and look forward to seeing you again soon!
Kind regards
Tasha

Rated 5 out of 5 stars

Difficult request to book for 2027

Difficult request to book for 2027.
Professionally resolved.

20 September 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your review. Its always a pleasure to see you both and book your holidays.
Kind Regards
Suzanne

Rated 4 out of 5 stars

They found a alternative holiday when…

They found a alternative holiday when we found out all the cabins were already taken on our desired destination

13 September 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for you lovely review. I'm happy we got you an alternative holiday.
Kind Regards
Suzanne

Rated 5 out of 5 stars

Miles Morgan to find your Perfect Holiday…

We always choose Miles Morgan for discussing and booking our holidays. All the members of staff are super helpful and can come up with ideas to fit our needs. The customer service is excellent when booking right through to departure.

13 September 2025
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your great review. It is always a pleasure to see you both.
Kind Regards
Suzanne

Rated 5 out of 5 stars

Great service

I had 2 travel advisors assist me with my latest booking. Greece, island hopping.
Their experience shines thru, they use their initiative, find out what you want, not necessarily what you think you want.
I walk away after booking my holiday, totally relaxed, excited , looking forward to my next adventure.

30 August 2025
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Reply from Miles Morgan Travel - Devizes

Thank you so much for your 5 Star Review! We're thrilled to hear that our travel advisors were able to help shape your Greece island-hopping adventure into something truly special. It's wonderful to know that their experience, attention to detail, and genuine care made the booking process smooth and enjoyable for you.

Helping you feel relaxed and excited about your travels is exactly what we aim for — we can’t wait to help plan your next adventure!

Kind regards,
Tasha

Rated 4 out of 5 stars
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Thank you for taking the time to leave a review. We are pleased to hear that the flight you were looking for was available. Should you require any further assistance or have additional travel needs in the future, please do not hesitate to contact us.
Kind regards
Tasha

Rated 5 out of 5 stars

Molly was a gem when it came to…

Molly was a gem when it came to organizing our holiday for me and my two friends, she found us a very nice place in Lanzarote that ticked all our boxes and we are very much looking forward to a great holiday in 2026!

31 August 2025
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Reply from Miles Morgan Travel - Devizes

Good Morning,

Thank you so much for this lovely review, it is very much appreciated.
I'm pleased you are happy with the holiday booked and I look forward to seeing you in store again soon.

Kind regards,
Mollie

Rated 5 out of 5 stars

Very helpful knowledgable and efficient…

Very helpful knowledgable and efficient staff in Devizes, always makes sure I am happy with what was discussed.

29 August 2025
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Reply from Miles Morgan Travel - Devizes

Thank you for your lovely Five Star review! We're so pleased to hear that our team in Devizes has been helpful, knowledgeable, and efficient. Making sure you're happy and confident with everything discussed is always our priority. We really appreciate your feedback and continued support.
Kind regards
Tasha

Rated 5 out of 5 stars

Professional and Friendly

Good advice, friendly and professional staff and it’s always nice when you have the personal approach.

27 August 2025
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Reply from Miles Morgan Travel - Devizes

Thank you for your Five Star review.
We're really glad to hear that you appreciated the advice and found our team friendly and professional. Providing a personal touch is something we truly value, so it means a lot to know that it made a difference. We look forward to seeing you again soon!
Kind Regards
Tasha

Rated 5 out of 5 stars

We decided at late notice to book a…

We decided at late notice to book a particular holiday, phoned Suzanne the agent who started the procedure prior to visiting the shop. She already had our details from a previous booking so when I arrived it was just a case of confirming details and paying. So easy and efficient. We can all easily book on line but we like the security of getting it done with an expert to avoid any mistakes.

17 August 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your great review. I hope yu have a great holiday.
Kinds Regards
Suzanne

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