Miles Morgan Travel - Nailsworth Reviews 

211
TrustScore 5 out of 5

4.9

The Old Stamp Office, George Street, GL6 0AG Nailsworth, Gloucestershire, GB


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Rated 5 out of 5 stars

Your Naisworth staff are knowledgable, organised and efficient. I was in business for many years, although not retail. Ones staff are the front line of contact and a valuable part of driving the suc... See more

Company replied

Rated 5 out of 5 stars

This is the first time we have used Miles Morgan and would recommend and are also planning to use again. Emma listened to our requests, was very friendly, polite and most importantly able to book the... See more

Company replied

Rated 5 out of 5 stars

Went to Miles Morgan on Saturday hoping to book a holiday for the following week after, Emma was busy and had an appointment for 2pm aswell, she said she would ring me with some holiday options, she r... See more

Company replied

Rated 5 out of 5 stars

Miles Morgan’s customer service is outstanding. So friendly, so professional. Everything is taken care of. I booked at the a Nailsworth branch and found Onya, who took my booking was lovely and so... See more

Company replied


Company details

  1. #29 of 205 best companies in Travel agent
  2. #13 of 54 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • The Old Stamp Office, George Street, GL6 0AG, Nailsworth, Gloucestershire, United Kingdom

  • 01453 836186

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

3,150 reviews in the last 12 months

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Rated 5 out of 5 stars

Your Naisworth staff are knowledgable

Your Naisworth staff are knowledgable, organised and efficient. I was in business for many years, although not retail. Ones staff are the front line of contact and a valuable part of driving the success of any concern.
THey also have all our detail and dont need reminding who we are!

8 August 2026
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Reply from Miles Morgan Travel - Nailsworth

Thanks for the lovely review, its always great to see customer back for another holiday , until the next one kindest regards claire

Rated 5 out of 5 stars

My late booking

Went to Miles Morgan on Saturday hoping to book a holiday for the following week after, Emma was busy and had an appointment for 2pm aswell, she said she would ring me with some holiday options, she rang back at 4.30 to say her appointment had just finished and could Claire phone me on Monday, I said that was fine with me. Claire phoned me and said she'd emailed me about six late bookings so I said I would look at them after work and choose one with my partner and book by phone in the morning. Rang Claire in the morning, told her which one I wanted, booked and paid for within 15 minutes, will collect documents later, couldn't have been easier, was so much better looking at the choices at home on line, thank you so much to Claire and Emma and all the staff at Miles Morgan for getting me a great holiday!

5 August 2026
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Reply from Miles Morgan Travel - Nailsworth

Glad we found you another holiday , enjoy and we will ee you for the next one,kindest regards claire

Rated 5 out of 5 stars

Clare was so helpful and listened to…

Clare was so helpful and listened to what we wanted she gave us so much choice and finally found the holiday we wanted

31 July 2026
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Reply from Miles Morgan Travel - Nailsworth

Thanks for the lovely reveiw , it's aways great to find the right holiday for customers
Until the next one
Claire

Rated 5 out of 5 stars

Great service from experienced and friendly staff.

This is the first time we have used Miles Morgan and would recommend and are also planning to use again. Emma listened to our requests, was very friendly, polite and most importantly able to book the exact holiday we wanted! Thanks Emma we are really looking forward to our holiday.

31 July 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you so much for your kind words, it was lovely meeting you all and can't wait to help you with your next holiday.

Rated 5 out of 5 stars

I always feel very spoilt when I…

I always feel very spoilt when I call-in. Nothing is too much trouble, the advice and service are always excellent. I wouldn’t go anywhere else.

15 July 2026
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Reply from Miles Morgan Travel - Nailsworth

It is always a pleasure to see you and sort your travels
kindest regards
Claire

Rated 5 out of 5 stars

Great booking by Claire

Great booking by Claire

28 July 2026
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Reply from Miles Morgan Travel - Nailsworth

I was so happy to have found you and the family what you wanted , roll on december 🎅

Rated 5 out of 5 stars

Brilliant

As, is normal, for Miles Morgan Nailsworth team.
Brilliant!!!. Thanks once again

23 July 2026
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Reply from Miles Morgan Travel - Nailsworth

Glad we have got your flights sorted again for you both, Thank you for coming back to us.
Hayley

Rated 5 out of 5 stars

Kindly approach of all your Staff…

Kindly approach of all your Staff especially Hayley and Claire whom we have known for quite a few years having used your services for many years. Thankyou

25 July 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank You for your kind words, always a pleasure to get you and your family booked on your next holiday.
Hayley

Rated 5 out of 5 stars

Nailsworth never let me…

The team at Nailsworth never let me down. They always go the extra mile.

24 July 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you for re booking with us again, very much appreciated. Love the chats and we would never let you down.
Hayley

Rated 5 out of 5 stars

Very friendly and approachable staff

Very friendly, approachable and patient staff. Knowledgeable and proactive regarding best processes to achieve a good deal for us.

24 July 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank You for your kind words, it was a pleasure to meet you both and glad we found the right flights to fit with the holiday.
Hayley

Rated 5 out of 5 stars

Outstanding Customer Service

Miles Morgan’s customer service is outstanding. So friendly, so professional.
Everything is taken care of.
I booked at the a Nailsworth branch and found Onya, who took my booking was lovely and so professional.
I subsequently dealt with Claire, who I didn’t actually meet, but who sounded so natural over the phone.
I wouldn’t hesitate to book through Miles Morgan again. I was genuinely impressed.

15 April 2026
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Reply from Miles Morgan Travel - Nailsworth

Thanks for the lovely reveiw , we look forward to booking your next holiday , see you soon , Claire

Rated 5 out of 5 stars

Great shop in Nailsworth

Great shop in Nailsworth, always look after wouldn’t go anywhere else !

28 June 2026
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Reply from Miles Morgan Travel - Nailsworth

Great to see you again , always a pleasure to book your holidays
Kindest regards
Claire

Rated 5 out of 5 stars

Onya was brilliant from start to finish

Onya was brilliant from start to finish, organising everything we needed and kept us informed at every step of the booking process. Excellent service and would definitely recommend to anyone looking for a trouble free experience when booking their holiday.
Will be coming back soon to book our next holiday.

Thank you again Onya

28 June 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you very much for your kind words. Happy to help, it was lovely seeing you!

Kind regards,
Onya

Rated 5 out of 5 stars

Clair was so knowledgeable and helpful

Clair was so knowledgeable and helpful. We went to pay the balance on out holiday to Cyprus and came away with another holiday to Majorca so 2 to look forward to.very thankful for her help

20 June 2026
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Reply from Miles Morgan Travel - Nailsworth

Always lovely to see you both and find you another holiday , kindest regards Claire x

Rated 4 out of 5 stars

We were greeted very warmly and made to…

We were greeted very warmly and made to feel welcome. Emma listened carefully to our wishes re a holiday and did extensive research to assist us in our choice. We were given plenty of time to make that choice and then extensive help in the practicalities of paying. Pickup and return to and from Heathrow was arranged for us. A further visit to complete the booking was arranged. We appreciated the cup of tea made for us.

17 June 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you so much for your kind words, always lovely to see you both.

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