Miles Morgan Travel - Nailsworth Reviews 

222
TrustScore 5 out of 5

4.9

The Old Stamp Office, George Street, GL6 0AG Nailsworth, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Emma, as always, was amazing!… she listened to us and found us a brilliant package holiday to Rome with a lovely hotel… Thank you Emma… We’ll definitely be recommending you and Miles Morgan Travel to... See more

Company replied

Rated 5 out of 5 stars

As ever, excellent service at the Nailsworth Branch of Miles Morgan Travel! Although very busy, Claire was happy to make enquiries on our behalf, offer advice and ensured that we had all the informat... See more

Company replied

Rated 5 out of 5 stars

Your Naisworth staff are knowledgable, organised and efficient. I was in business for many years, although not retail. Ones staff are the front line of contact and a valuable part of driving the suc... See more

Company replied

Rated 5 out of 5 stars

This is the first time we have used Miles Morgan and would recommend and are also planning to use again. Emma listened to our requests, was very friendly, polite and most importantly able to book the... See more

Company replied


Company details

  1. #4 of 208 best companies in Travel agent
  2. #2 of 52 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • The Old Stamp Office, George Street, GL6 0AG, Nailsworth, Gloucestershire, United Kingdom

  • 01453 836186

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

3,190 reviews in the last 12 months

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Rated 5 out of 5 stars

Booing our Cyprus Holiday

The young Lady that served us Onya Poole was very welcoming, as we wanted to return to the same hotel and all of our details were on our file, it was a quick process, just a check to make sure that all of the details were the same as last year, deposit, Done

2 February 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you very much for your kind words and for being patient with me. It was lovely to meet you both!

Kind regards,
Onya

Rated 5 out of 5 stars

Professional company

Emma was both very helpful and professional. Nothing was too much trouble. Excellent.

2 February 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank you so much for your kind words, really appreciate it.

Rated 5 out of 5 stars

Really helpful

Really helpful

30 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank You for supporting locally and appreciate the booking , something to look forward to.
Hayley

Rated 5 out of 5 stars

Personal care of customer

Personal care of customer. Knowing the customer well and using that knowledge to make the booking smooth and just what the customer wants and needs.
Nothing is too much trouble.

23 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you for the lovely review, its always lovely to book you another holiday , kindest regards Claire

Rated 5 out of 5 stars

Emma really understood what we were…

Emma really understood what we were looking for, provided sensible options to choose from & made the entire process so simple.

27 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you so much, I am glad to help and to find the holiday that suited everyone's needs

Rated 5 out of 5 stars

Choosing a holiday.

Choosing a holiday.

We were looking for a two week holiday with a focus on wildlife and wild places.
The agent at MMT Nailsworth listened carefully and immediately made further enquiries. We secured a super tour of Tiger national parks in India.

22 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Always lovely to find a holiday that ready suits our customers
kindest regards
Claire

Rated 5 out of 5 stars

Good humoured, friendly service

People in branch are always friendly, Emma asked us plenty of questions to make sure she properly understood our preferences and spent a lot of time researching possibilities. Dealt with our changes of mind and differences of opinion with great good humour hopefully the result will be spectacular.

16 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Always a pleasure to serve such lovely customers

Rated 5 out of 5 stars

Best in the West

We have been long term customers of Miles Morgan Travel for 20+ years. They always provide a professional service with a really personal touch.
We always feel confident about the advice they provide and the holidays arranged through MMT have never failed to deliver.

17 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank You for your kind words and supporting a local business over the years and still being served by the same staff that have worked in the branch also for over 20 years.
Hayley

Rated 4 out of 5 stars

Friendly helpful staff

The staff are always friendly and very helpful, searching for the best deal for you. They also remember your name, which makes it feel like a personal service,

7 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Thanks for the lovely view , we always look forward to seeing you
Kind regards
Claire

Rated 5 out of 5 stars

Hayley managed our booking with great…

Hayley managed our booking with great confidence and professionalism making the whole experience stress free for us!

3 January 2026
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Reply from Miles Morgan Travel - Nailsworth

Thank you for letting us book your next holiday with us, always glad we can help and advise.
Hayley

Rated 5 out of 5 stars

As usual takes away the issues which is…

As usual takes away the issues which is why we always take the 2 minutes walk to the Nailsworth MM office for our bookings

30 December 2025
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Reply from Miles Morgan Travel - Nailsworth

Thank you for always coming to see us, glad we could find you the extra holiday
Hayley

Rated 5 out of 5 stars

Emma at Nailsworth

Emma at Nailsworth, always very helpful, wouldn't go anywhere else.

20 December 2025
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Reply from Miles Morgan Travel - Nailsworth

Thank you so much, really appreciate this lovely feedback. Merry Christmas

Rated 5 out of 5 stars

Excellent

Excellent, no nonsense, straightforward efficiency from Claire. So grateful.

2 December 2025
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Reply from Miles Morgan Travel - Nailsworth

always a pleasure to help with your flights

Rated 5 out of 5 stars

100% fabulous!

The team always make the process so easy & get it just right. Great customer service, so friendly, so efficient & competitive prices too.
Can’t wait to travel now!

3 December 2025
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Reply from Miles Morgan Travel - Nailsworth

Great that we could help you book your next family holiday, thank you for your kind words.
Claire

Rated 5 out of 5 stars

Mrs Heather Draper

In the Nailsworth office I find the staff very helpful and I prefer to go in and sort my travel arrangements as they give you confidence rather than than dealing on line so a big thank you

22 November 2025
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Reply from Miles Morgan Travel - Nailsworth

Thank you so much for your kind comments, it's always a pleasure to see you.

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