Miles Morgan Travel - Trowbridge Reviews 

144
TrustScore 5 out of 5

4.9

Fore Street 21, BA14 8ER Trowbridge, England, GB


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Rated 5 out of 5 stars

Lovely, friendly, knowledgeable travel agent. She was very thorough and went through everything with us. Nice warm welcome when going into the shop and felt at ease straight away. Highly recommend th... See more

Company replied

Rated 5 out of 5 stars

Chloe made me feel welcome at the outset and was extremely polite and nothing was too much trouble. The experience took out the stress of booking myself. Colin the manager made me a lovely coffee. I c... See more

Company replied

Rated 5 out of 5 stars

The lovely Isabelle spent ages with us, finding us the perfect holiday. Nothing was too much trouble for her, she knew exactly what we were looking for and advised us on best places for an October hol... See more

Company replied

Rated 5 out of 5 stars

We have been booking with Miles Morgan when they were in Bath and now we go to Trowbridge folliwng Jo who always look after us and find us the holiday we want. It is one stop shop where they book ou... See more

Company replied


Company details

  1. #4 of 202 best companies in Travel agent
  2. #2 of 54 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Fore Street 21, BA14 8ER, Trowbridge, England, United Kingdom

  • 01225945096

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

3,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything I requested was dealt with…

Everything I requested was dealt with in a friendly and efficient way byJo Fee who I have used several times and why I continue to use Miles Morgan.

21 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It is a pleasure to arrange your holidays for you.

Kind regards

Jo

Rated 5 out of 5 stars

Lovely

Lovely, friendly, knowledgeable travel agent. She was very thorough and went through everything with us. Nice warm welcome when going into the shop and felt at ease straight away. Highly recommend this travel company and will definitely be using them again.

19 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely comments and 5* review. Kind regards, Claire

Rated 5 out of 5 stars

Cruise 2027 booking.

Chloe made me feel welcome at the outset and was extremely polite and nothing was too much trouble. The experience took out the stress of booking myself. Colin the manager made me a lovely coffee. I cannot recommend this travel agency highly enough

18 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your wonderful review! I appreciate your kind words. Kind regards, Chloe.

Rated 5 out of 5 stars

Thank you Isabelle

The lovely Isabelle spent ages with us, finding us the perfect holiday. Nothing was too much trouble for her, she knew exactly what we were looking for and advised us on best places for an October holiday

9 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely review! It was a pleasure helping you find the perfect holiday. I hope you have an amazing October getaway, and thank you again for your kind words!

Kind regards,
Isabelle

Rated 5 out of 5 stars

Jo was very helpful and knowledgeable…

Jo was very helpful and knowledgeable as a disabled person I have certain needs to be able to cruise these were fully explored and resolved with the cruise company to allow us to make a booking. Wonderful service made to feel very welcome and given all the time we needed very patiently done we will be coming back in the future.

12 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your wonderful review! I am so pleased to hear that your specific needs were fully explored and resolved, allowing you to book your cruise with confidence. It was a pleasure to provide you with the time and assistance you deserved, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Always reliable

Always reliable, polite service. Just need to tell staff of your requirements and they will do the rest.
Good communication in keeping clients informed and up dated and helpful in resolving any issues that the client may experience

8 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your wonderful feedback!

Kind regards,
Isabelle

Rated 5 out of 5 stars

We have been booking with Miles Morgan…

We have been booking with Miles Morgan when they were in Bath and now we go to Trowbridge folliwng Jo who always look after us and find us the holiday we want. It is one stop shop where they book our parking and fast track all in our package.

7 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review. It is always a pleasure to help you with your holidays.

Kind regards,
Jo

Rated 5 out of 5 stars

Excellent Customer Service!

This is the third holiday we have booked with Miles Morgan Travel in Trowbridge in the last year and each time the customer service has been excellent! On this occasion, our travel consultant was Aleksandra, who listened to all our requirements, a holiday for a family of 4 adults. She was extremely patient and thorough, checking the surrounding areas of the hotels, destinations, and suitable flight times. We were able to find a super hotel, that fulfilled all of our requirements - on the beach, adults only, all inclusive, sport activities, local area amenities and within budget! Aleksandra is a real asset to the Trowbridge branch - thank you so much for all your help.

4 July 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your wonderful review! We are delighted you booked with us again, and we look forward to helping you plan your next trip! Warm regards, Aleksandra

Rated 5 out of 5 stars

Expertise and patience

The patience and expertise of Alex has in the Trowbridge store.
Alex remembered us from our booking last autumn too.
Nothing was too much trouble.

28 June 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for taking the time to leave such a lovely review! I really appreciate your kind feedback and look forward to helping you with your future travel plans. Aleksandra

Rated 5 out of 5 stars

Isabelle helped me choose my cabin and…

Isabelle helped me choose my cabin and deck on the Queen Mary 2 and took the initial deposit by credit card. This is the 3rd cruise she has helped me book, so very happy with her knowledge and service.

17 June 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review.
Kind regards
Isabelle

Rated 5 out of 5 stars

The first time I have used them

The first time I have used them. Very friendly and helpful. Would definitely used them again. As it was on this very hot spell they even offered me a drink which was unexpected.

25 June 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review. It was a pleasure to meet you and arrange your holiday. Kind regards Chloe.

Rated 5 out of 5 stars

Booking with Miles Morgan

I was looked after by very happy, staff and nothing was too much trouble for them.
Great service

24 June 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It is always a pleasure to help you with your holidays.

Kind regards

Jo

Rated 5 out of 5 stars

Perfect, helpful & simply the best

Great service, very helpful, the staff member who’s name i didn’t get found myself and my daughter an amazing holiday

20 June 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you very much for your kind words! I really appreciate it. Warm regards, Aleksandra

Rated 5 out of 5 stars

Miles Morgan Trowbridge, highly recommended

We went to Miles Morgan based on their good references, we weren't disappointed. We were greeted by Aleksandra who took our complex requirements and immediately set about finding flights and accommodation. While talking to her contact she represented and challenged for our specific requirements and price range. Highly recommend.

19 June 2026
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Reply from Miles Morgan Travel - Trowbridge

We’re so pleased we could find the perfect arrangements for you. Thank you for your kind words and recommendation! Aleksandra

Rated 5 out of 5 stars

Really helpful,brilliant customer…

Really helpful,brilliant customer support, definitely book again

6 June 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your lovely feedback and 5* review.
Kind regards,
Colin, Branch Manager

Rated 5 out of 5 stars

Unbeatable service

Friendly and informative staff which are happy to spend time finding you the best deals. I will be back when booking my next holiday :)

31 May 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind feedback and 5* review.
Kind regards,
Colin

Rated 5 out of 5 stars

Very helpful when my booked holiday was…

Very helpful when my booked holiday was cancelled and holding another holiday for me to check dates and come into shop to confirm booking.
All the staff are very helpful and pleasant.

30 May 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your lovely review.
Kind regards, Aleks & team

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, understanding and patient

21 May 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely comments and 5* review.
Kind regards,
Colin

Rated 5 out of 5 stars

The young assistant was very helpful…

The young assistant was very helpful and knowledgeable, and assisted us with all our our enquiries.

4 May 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely feedback. I'm so pleased to hear you had such a positive experience!
Warmest regards,
Aleksandra

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