Miles Morgan Travel - Trowbridge Reviews 

158
TrustScore 5 out of 5

4.9

Fore Street 21, BA14 8ER Trowbridge, England, GB


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Rated 5 out of 5 stars

Colin and the team are very welcoming, friendly and efficient, we wanted what we thought maybe a complicated itinerary but they made it seem very easy and straight forward. Thanks again, and we will... See more

Company replied

Rated 5 out of 5 stars

Booked a holiday with Colin at the Trowbridge branch and was guided and advised in a very friendly and supportive way. (We even were given a cup of tea!) Nothing was too much trouble and all queries... See more

Company replied

Rated 5 out of 5 stars

everyone who was free said 'Hello'. On this occasion we knew which holiday (a cruise) we wanted and so choosing wasn't an issue. But we were given plenty of help in selecting a cabin and Jo Fee sp... See more

Company replied

Rated 5 out of 5 stars

Aleksandra Husar was an absolute star. We were booking a holiday for our anniversary. Having been messed around for two week by a different travel company, Alex was simply brilliant. She understood... See more

Company replied


Company details

  1. #4 of 207 best companies in Travel agent
  2. #2 of 52 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Fore Street 21, BA14 8ER, Trowbridge, England, United Kingdom

  • 01225945096

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

3,165 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff so friendly can’t do enough for…

Staff so friendly can’t do enough for you. Jo as always was very helpful. We came out of the shop very happy with a lovely River Cruise for next Spring. Customer service spot on you could not ask for more.😀

20 April 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind feedback once again. Always our pleasure to book your holidays. Kind regards Colin & Jo

Rated 5 out of 5 stars

Good service from Colin

Good service from Colin, holiday sorted out efficiently.

14 April 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your 5* review and kind feedback.
Kind regards, Colin

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff. Helpful in choosing our holidays. Great communication.

31 March 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review it was a pleasure arranging you holiday for you.

Rated 5 out of 5 stars

Really knowledgeable agent

Really knowledgeable agent, who was happy to spend the time to finding us the right holiday

29 March 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review it was lovely to meet you both and arrange your trip.

Rated 5 out of 5 stars

Booking our first Cruise

We had no experience of choosing or booking a cruise and were guided and helped brilliantly. Isabelle from the Trowbridge branch went up and beyond to make sure we were happy and understood. She helped us book and sort out what else we needed alongside the cruise booking.

4 April 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you very much for your kind words and 5* review!

Warm regards,
Isabelle

Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service . A long time was spent ensuring we got the holiday plan we wanted

27 March 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It was a pleasure to help arrange your family holiday.

Kind regards

Jo

Rated 5 out of 5 stars

Booking with Miles Morgan

Very nice sales advisor Sorted out what I wanted Very pleased

21 March 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you very much for your lovely review. Warm regards, Aleksandra

Rated 5 out of 5 stars

An Excellent Service

I received excellent service by a very charming and diligent young lady named Aleksandra Husar.

17th March 2026 at Miles Morgan, Trowbridge Branch.

18 March 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your wonderful review! It was a pleasure assisting you, and your kind words mean a lot to me! Aleksandra

Rated 5 out of 5 stars

Great Service

Every time I have been into the Trowbridge office or telephoned I have had first class service! Whilst I’m a seasoned traveller I am trying some new things and the advice has been second to none.
I want to commend Colin, Alex and the rest of the team for such amazing, friendly service and great expertise. This is the reason using a Travel Agent is so important as is keeping them on the high street.

19 March 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely 5* review and kind feedback. Kind regards Colin & team

Rated 5 out of 5 stars

Great service

Again, booked the exact cruise we wanted. First hand experience of products is a must in the holiday market and pleased to say MM Trowbridge has it all. Cheers Colin

12 March 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your kind words. We are always happy to help. Kind regards, Colin.

Rated 5 out of 5 stars

The outstanding service I received

The outstanding service I received from the staff during my recent visit. From the moment I stepped through the door, I was greeted with warm smiles and genuine friendliness.
Every member of the team went above and beyond to ensure that my needs were met—no request was ever too small, and nothing was ever “too much trouble.” Whether it was offering thoughtful recommendations, patiently answering our questions, or simply taking the time to listen, the staff consistently demonstrated a level of care and professionalism that is rare to find.
Their commitment to service excellence not only reflects well on the organization but also sets a benchmark for what customer care should be. I look forward to returning and will gladly recommend Miles Morgan to friends, family, and colleagues.

24 February 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review, it was my pleasure to assist you with your holiday arrangements. Kind regards Colin

Rated 5 out of 5 stars

Great knowledge

Jo is really knowledgeable and guided us through the different options . So holiday booked

24 February 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It is always a pleasure to make your holiday arrangements.
Kind regards
Jo

Rated 5 out of 5 stars

Staff were ready, efficient

Staff was really friendly. Efficient helped us with our choice. Made everything simple.

14 February 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review. It was my pleasure to book your holiday.
Kind regards, Colin

Rated 5 out of 5 stars

excellent

Patience, knowledge and support

13 February 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely review.
Warm regards,
Aleksandra

Rated 5 out of 5 stars

Great service

Jo is very friendly and super efficient. I told her on the phone what we were thinking of and she had picked out a Ventura cruise and a cabin for us prior to our arrival. We were happy with it so booked straight away

12 February 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review, it was a pleasure as always arrranging your cruise.

Rated 5 out of 5 stars

My requirements were fully understood

My requirements were fully understood , I was met with such kind professionalism and would recommend miles Morgan to anyone , the perfect travel agent

12 February 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely feedback.
Kind regards Colin

Rated 5 out of 5 stars

Amazing service from Isabelle at Miles Morgan

Amazing service from Isabelle at Miles Morgan Travel! Made booking our cruise incredibly easy, with every detail explained well and all my questions answered to help pick the best cabin 🤩. Will definitely continue using their services again for future trips. Highly recommend!

10 February 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely review. It was my pleasure to help you book your cruise, and I look forward to assisting with future trips as well.

Kind regards,
Isabelle

Rated 5 out of 5 stars

Jo was extremely helpful and made…

Jo was extremely helpful and made useful suggestions to the booking of our Canadian holiday

29 January 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. Always a pleasure to arrange your holidays for you.

Kind regards
Jo

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