I have never been on a cruise before and as I'm going with my 12year old granddaughter, I was a little nervous. The staff were really helpful and I didn't feel stupid asking questions. They made the b... See more
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Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more
Company replied
We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more
Company replied
As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more
Company replied
Company details
- #4 of 208 best companies in Travel agent
- #2 of 52 best companies in Cruise Travel Agency
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
18 High Street, BA5 2SG, Wells, Somerset, United Kingdom
- 01749 671660
4.9
Excellent
413 reviews
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A great experience
We were looked after by a very knowledgeable member of the team, Jo, and the whole booking process for our special holiday was a great experience. There is a lovely atmosphere in the shop and everyone made us feel very welcome. Many thanks to Jo and her colleagues.
3 March 2026
Reply from Miles Morgan Travel - Wells
Hello - Many thanks for your 5* review, it was an absolute pleasure helping you plan your amazing holiday! Kind Regards Jo
Patient and knowledgeable staff
Patient and knowledgeable staff
Emilia was very helpful . Quick to get quotes out to us and to tweak the details to fit us perfectly.
1 March 2026
Reply from Miles Morgan Travel - Wells
Thank you for leaving a lovely review and thank you for booking with us again! Kind regards, Emilie
Thank you once again!
As always, a great, efficient and friendly service from a knowledgeable team of professionals!
28 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for your kind review, it was a pleasure booking your holiday again.
I really appreciate the friendly face…
I really appreciate the friendly face to face experience and the knowledge that provided us with two city breaks which we are very much looking forward to.
24 February 2026
Reply from Miles Morgan Travel - Wells
Hello - thankyou for your 5 star review - it was a pleasure helping you get your holidays sorted! Kind Regards, Jo
first solo holiday
Staff very helpful and made me feel comfortable and reassuring me about holidaying for the first time on my own.
27 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for your lovely review, I am glad I made you feel comfortable about booking your first solo holiday. I am sure you will have a lovely time.
See you soon, Kind regards Andrea
Friendly and efficient experience.
Claire was very helpful and efficient,showed a good knowledge of the various cabin facilities and any issues with views etc. The shop was bright and clean and had a nice ambiance.
Wouldn’t hesitate to visit again although it involves a 40 minute bus ride from my home.
r
26 February 2026
Reply from Miles Morgan Travel - Wells
Dear Mr Hicks, Thank you for your very kind words. It was lovely to meet you both yesterday , and I hope you take the 40 minute bus journey in the future. I will make sure the kettle is on.
Emilie Garrett at the Wells branch was…
Emilie Garrett at the Wells branch was amazing with me and my autistic daughter when we booked a cruise. She was amazing meeting all of my daughters' needs making my daughter feel settled listened to and more importantly proud that she had booked a holiday. Thank you Emiliee
26 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for booking with me and taking the time to leave me a lovely review. It was a pleasure to help with your holiday plans. I hope you're looking forward to it! Kind regards, Emilie
Reply from Miles Morgan Travel - Wells
Thank you for leaving a lovely review. I'm glad I was able to assist with your travel plans. Kind regards, Emilie
A great team that will give you a great holiday.
We have been going to MMT for a long time now & the staff there are always welcoming to all & greet everyone that goes in, so a great 1st impression that goes on through all the processes involved with the sourcing/booking of each holiday.
Emilie dealt with us this time & took us through each stage of the holiday also arranging a hotel & car parking nearby to the airport + holiday insurance for us, she is a great asset to your company.
22 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for taking the time to leave me such a lovely review. Thank you for booking with us again and it was a pleasure to arrange your holiday plans! Kind regards, Emilie
Reply from Miles Morgan Travel - Wells
Thank you for your kind words
Patient and informative…
The booking was made easy by being patient, allowing us to discuss all of the options, answering all of our silly questions
15 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for taking the time to leave me a lovely review. There's never a silly question! It was a pleasure to help with your booking. Kind regards, Emilie
a very positive experience
We found our travel advisor very helpful with first hand knowledge and honest answers
19 February 2026
Reply from Miles Morgan Travel - Wells
Hello - Many thanks for your 5* review, it was a pleasure helping you with your cruise booking, Kind Regards Jo
I was struggling to book a flight at…
I was struggling to book a flight at home, either laptop error or more likely, operator error! However, Eloise was really helpful, composed (I hadn't been!) totally professional with a very pleasant, friendly personality.
Within ten minutes she, with speed and ease, booked my flight which after half a day spent trying had totally
defeated me! Well done Eloise and thank you.
18 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for leaving me a kind review, I really appreciate it. I'm glad I could help you with your flight. Kind regards, Eloise.
Friendly staff
Friendly staff, very helpful and go out of their way to help with all sorts of requests associated with travel. Feb 16th, Wells Somerset branch.
17 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for your kind words
Reply from Miles Morgan Travel - Wells
Hello - Thanks for your 5* review, I really appreciate it and it was great to help you sort your holiday! See you soon Jo
Good service
No queues today to see a consultant. A knowledgeable consultant, she provided us with the advice we needed.
12 February 2026
Reply from Miles Morgan Travel - Wells
Thank you for leaving me a review, it was lovely to meet you both. It was my pleasure to help with your holiday. See you both soon
Kind regards
Andrea
Very helpful staff
Very helpful staff and everything sorted promptly. I felt very comfortable there!
12 February 2026
Reply from Miles Morgan Travel - Wells
Hello - many thanks for your 5* review it was a pleasure helping you with your booking see you soon - Jo
Reply from Miles Morgan Travel - Wells
Hello - Thanks so much for your kind words and your 5* review look forward to helping you again sometime! Kind Regards Jo
Staff very helpful in answering any queries. Pleasant experience with a satisfactory outcomee
Knowledgeable and helpful and friendly
12 February 2026
Reply from Miles Morgan Travel - Wells
Hello - Many thanks for your 5* review it was a pleasure helping you book your lovely holiday - Kind Regards
Jo
Great customer service from Jo
Great customer service from Jo, our agent on the day. So helpful and we feel we could go back to her with any questions we may have
12 February 2026
Reply from Miles Morgan Travel - Wells
Thanks for your 5* review, it was a pleasure helping you with your booking Kind Regards Jo
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