Miles Morgan Travel - Yeovil Reviews 

418
TrustScore 5 out of 5

4.9

14-16 Middle Street, BA20 1LY Yeovil, Somerset, GB


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Rated 5 out of 5 stars

Allyssa gave us great service with efficiency and a smile. Her mentality was exemplory. She wanted to know about us; what sort of holiday we wanted; where we were keen to go; and then built an iti... See more

Company replied

Rated 5 out of 5 stars

Miles Morgan travel are always our Go To first for any holiday or short break. We have also recently made bookings through them to attend events like Wimbledon! The Yeovil team are really helpful... See more

Company replied

Rated 5 out of 5 stars

Sue Dunbar always gives excellent service. She is very knowledgeable and is always happy to talk through different options and gives very useful advice. Trust her judgement completely and she has nev... See more

Company replied

Rated 5 out of 5 stars

Great experience again. Ellie has endless patience and was more than helpful in planning our trip to the USA as again we had lots of questions and changes for her to deal with!

Company replied


Company details

  1. #30 of 205 best companies in Travel agent
  2. #13 of 53 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 14-16 Middle Street, BA20 1LY, Yeovil, Somerset, United Kingdom

  • 01935 428488

4.9

Excellent

TrustScore 5 out of 5

418 reviews

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4.9

All reviews

(418)

3,167 reviews in the last 12 months

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Rated 5 out of 5 stars

Allyssa gave us great service with…

Allyssa gave us great service with efficiency and a smile. Her mentality was exemplory. She wanted to know about us; what sort of holiday we wanted; where we were keen to go; and then built an itinerary around our wishes.

She may be starting out her career as an apprentice, but I think she will go far in the travel industry (or anything else she chooses to do) as she has such a warm and helpful character. She looked smart and professional.

We are looking forward now to our trip to Porto & Lisbon!

5 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thankyou so much for the 5-star review and your really lovely words! I'm so glad I was able to put the perfect holiday together for you guys, I hope you have a lovely time! - Alyssa :)

Rated 5 out of 5 stars

Booking our holiday with Kerry Bignell…

Booking our holiday with Kerry Bignell at MM Travel in Yeovil was a great experience. She was fun and very accommodating and providing her experience and guidance during our discovery of our holiday. Following up to ensure we had all the information needed. Excellent customer experience

8 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you so much for your 5 * review and your kind words. It was a pleasure to find you the perfect trip!

Rated 5 out of 5 stars

I wouldn't go anywhere else

All the staff in the Yeovil shop are very welcoming and friendly, very knowledgeable, always keen to help and give excellent service. I wouldn't go anywhere else!

1 August 2026
Rated 5 out of 5 stars

We are always made welcome whenever we…

We are always made welcome whenever we come in. Always get an excellent service. Would always use the Yeovil branch of MMT.

7 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you for your lovely review Dave. Always lovely to see you both. Victoria

Rated 5 out of 5 stars

Great experience again

Great experience again. Ellie has endless patience and was more than helpful in planning our trip to the USA as again we had lots of questions and changes for her to deal with!

6 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you so much for this lovely review, I'm glad I was able to help! -Ellie

Rated 5 out of 5 stars

Miles Morgan are great

Having used Miles Morgan for many years it nice to be treated as a person and that you are the only one that matters, Yesterday was the same as it was a telephone call Sus made sure that everything was as we wanted it.

8 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you Mr and Mrs Tomsett.. It's always a pleasure.. whether in person or on the phone!! ..I am so glad I found what you were looking for .. and at the right price too!

Rated 5 out of 5 stars

Sue went above and beyond to help me…

Sue went above and beyond to help me absolutely brilliant ,nothing too much trouble.

8 August 2026
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Reply from Miles Morgan Travel - Yeovil

My pleasure Mrs Pilkington! I am so pleased I managed to find what you were looking for.. and it works beautifully with the booklng you already have too!

Rated 5 out of 5 stars

Great service

Great service. Very easy to talk to. Helped us to decide which cruise to take when we didn’t t have a clue.

29 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you ever so much for your review. It was lovely to help you both and I am so pleased we found you something to look forward to. Victoria

Rated 5 out of 5 stars

We were three ladies on a Sunday…

We were three ladies on a Sunday morning. We had a bit of a wait, but that’s always to be expected as it’s quite a complicated transaction, when you are starting from scratch. We were made very welcome with a nice cup of coffee. As we were travelling together, we were booking separately, so with all the details needed, it’s a long job. It was the connecting to P and O that took time. I’ve got to say they are one of the worst sites to deal with.we got there in the end will be looking forward to our fly cruise, on Azura. The young lady who we dealt with, Alyssa Ashton was lovely and very patient. Thank you for a nice experience.

3 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thankyou for your lovely words and 5 star review, I'm so happy we got this booked for you guys! - Alyssa :)

Rated 5 out of 5 stars

Rachel the store manager also looks…

Rachel the store manager also looks after us and her staff are amazing as well been using them of a number of year always book my holidays through them I don't go anywhere else.

1 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your wonderful review.

Rated 3 out of 5 stars

Purchase of gift card

Like: Friendliness of staff

Dislike: Staff unsure of how to process gift cards. Maybe a bit of training or a flowchart needed.

1 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you for taking the time to leave your feedback. We’re really pleased you found our team friendly, although we’re sorry the process for using your gift card wasn’t as smooth as it should have been.
Our gift card procedure has recently changed, and your comments have highlighted that we need to ensure everyone is fully confident with the new process. We’ll be reviewing this with the team to make future transactions quicker and easier.
Thank you again for your patience and for bringing this to our attention. We hope to welcome you back to Miles Morgan Travel Yeovil again soon.
Kind regards,
Victoria
Assistant Manager

Rated 5 out of 5 stars

Amazed how quickly your response was to…

Amazed how quickly your response was to my enquiry very informative about details of the cruise holiday and the ship,on that information and also a very polite phone call with your rep named John I booked myself a cruise holiday - John Sweet

31 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your wonderful review.

Rated 5 out of 5 stars

Have been booking SA trip for a few trips

Have been booking SA trip for a few years through Miles Morgan. Always find any member of staff most helpful polite and caring.
The foiiowup and any extras are also dealt with and nothing is too much bother

30 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your kind words Ann.

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