Miles Morgan Travel - Yeovil Reviews 

447
TrustScore 5 out of 5

4.9

14-16 Middle Street, BA20 1LY Yeovil, Somerset, GB


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Rated 5 out of 5 stars

The staff at Miles Morgan make you feel your business with them is really important. They make you feel special and greatly appreciated. They are helpful, efficient and go that extra mile. Could no... See more

Rated 5 out of 5 stars

Ellie was very helpful with sorting out our holiday booking once we had agreed on our package holiday, she did all the paperwork and made the whole process very easy for us. Have used Miles Morgan pre... See more

Rated 5 out of 5 stars

Allyssa gave us great service with efficiency and a smile. Her mentality was exemplory. She wanted to know about us; what sort of holiday we wanted; where we were keen to go; and then built an iti... See more

Company replied

Rated 5 out of 5 stars

We went in to book a Christmas Market cruise and the lady we dealt with couldn’t have been more helpful. She was really friendly and managed to get us cabins opposite our relatives that we’re going wi... See more

Company replied


Company details

  1. #4 of 206 best companies in Travel agent
  2. #2 of 53 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 14-16 Middle Street, BA20 1LY, Yeovil, Somerset, United Kingdom

  • 01935 428488

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

3,223 reviews in the last 12 months

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Rated 5 out of 5 stars

We were three ladies on a Sunday…

We were three ladies on a Sunday morning. We had a bit of a wait, but that’s always to be expected as it’s quite a complicated transaction, when you are starting from scratch. We were made very welcome with a nice cup of coffee. As we were travelling together, we were booking separately, so with all the details needed, it’s a long job. It was the connecting to P and O that took time. I’ve got to say they are one of the worst sites to deal with.we got there in the end will be looking forward to our fly cruise, on Azura. The young lady who we dealt with, Alyssa Ashton was lovely and very patient. Thank you for a nice experience.

3 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thankyou for your lovely words and 5 star review, I'm so happy we got this booked for you guys! - Alyssa :)

Rated 5 out of 5 stars

Rachel the store manager also looks…

Rachel the store manager also looks after us and her staff are amazing as well been using them of a number of year always book my holidays through them I don't go anywhere else.

1 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your wonderful review.

Rated 3 out of 5 stars

Purchase of gift card

Like: Friendliness of staff

Dislike: Staff unsure of how to process gift cards. Maybe a bit of training or a flowchart needed.

1 August 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you for taking the time to leave your feedback. We’re really pleased you found our team friendly, although we’re sorry the process for using your gift card wasn’t as smooth as it should have been.
Our gift card procedure has recently changed, and your comments have highlighted that we need to ensure everyone is fully confident with the new process. We’ll be reviewing this with the team to make future transactions quicker and easier.
Thank you again for your patience and for bringing this to our attention. We hope to welcome you back to Miles Morgan Travel Yeovil again soon.
Kind regards,
Victoria
Assistant Manager

Rated 5 out of 5 stars

Amazed how quickly your response was to…

Amazed how quickly your response was to my enquiry very informative about details of the cruise holiday and the ship,on that information and also a very polite phone call with your rep named John I booked myself a cruise holiday - John Sweet

31 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your wonderful review.

Rated 5 out of 5 stars

Have been booking SA trip for a few trips

Have been booking SA trip for a few years through Miles Morgan. Always find any member of staff most helpful polite and caring.
The foiiowup and any extras are also dealt with and nothing is too much bother

30 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your kind words Ann.

Rated 5 out of 5 stars

Holiday booking

As always Kerry was so helpful and miles Morgan Yeovil is a professional and happy place to visit all the staff are so friendly and helpful, always a great place to book a holiday. Will go back anytime.

29 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you to you both for your 5* review and kind words.

Rated 5 out of 5 stars

Amazing Team at Yeovil

Miles Morgan travel are always our Go To first for any holiday or short break. We have also recently made bookings through them to attend events like Wimbledon!
The Yeovil team are really helpful & professional. Victoria Joyce always goes that extra mile to get the best possible deal for us . The Yeovil team are all very friendly and always smiling when we go into the shop. We will always book our holidays through Miles Morgan Travel as we get the service we are looking for and some of our holidays they can taylor make a package to suit our budget & requirements.

Thanks so much Miles Morgan & the Yeovil Team ! 😊

22 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your lovely review! Always lovely to see you! Victoria.

Rated 4 out of 5 stars

Fantastic service…

The staff at Miles Morgan in Yeovil Somerset are brilliant. Victoria who has been an absolute star putting our last holiday to Africa and our next trip to Vietnam and Cambodia has gone above and beyond to tailor our trips.

29 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your lovely review. It is a pleasure to help you both and I am so pleased we found you the perfect trip. Victoria

Rated 5 out of 5 stars

Very good service

Very helpful and knowledgeable about the different options

28 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your wonderful review Paula. Always lovely to see you.

Rated 5 out of 5 stars

Excellent service…

Sue Dunbar always gives excellent service. She is very knowledgeable and is always happy to talk through different options and gives very useful advice.
Trust her judgement completely and she has never let me down.

28 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your kind words.

Rated 5 out of 5 stars

Friendly service

Friendly service, it’s like talking to friends they find the exact holiday you are looking for, it’s all booked with a smile a chat and a coffee , what more could you ask for.

26 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you so much for your 5* review and your kind words. I am so pleased I was able to find you the perfect holiday.

Rated 4 out of 5 stars

Friendly

Friendly, helpful and knowledgeable.

24 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thankyou for your lovely review I'm happy I was able to help! - Alyssa :)

Rated 5 out of 5 stars

Victoria was very helpful

Victoria was very helpful. Understood what we wanted immediately and recommended something to suit our needs and our pocket.

24 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your lovely review. It was a pleasure to help you. Victoria

Rated 5 out of 5 stars

All the staff in the Yeovil office are…

All the staff in the Yeovil office are very friendly and helpful. Kerry was brilliant in customising our holiday to the way we wanted.

22 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you for your 5 * review and your lovely words. Always a pleasure finding you your dream holiday.

Rated 5 out of 5 stars

Would never book a holiday with any…

Would never book a holiday with any other travel agent. Always helpful, responsive, polite and looking for the best deals.

15 July 2026
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Reply from Miles Morgan Travel - Yeovil

Thank you very much for your lovely review Steph! Victoria

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