MINDTHEGAP Reviews 

153
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I have ordered two rolls of wallpaper for my wife and I was so impressed by the quality of the product and the nice packaging. We have ordered Garden of Jaipur for the downstairs loo of our country ho... See more

Rated 4 out of 5 stars

For some reason delivery took longer than expected, but customer services were very apologetic and helpful when I enquired about where my package of wallpaper samples had gotten to. Ordered15 March an... See more

Rated 5 out of 5 stars

This is my second purchase from MindTheGap. Both times I received amazing quality products (wallpaper), the design and quality are what I expected, perhaps even better. Whenever I will need refined d... See more

Rated 1 out of 5 stars

I purchased 3 rolls of the procession wallpaper £219 per roll. Having been professionally hung there is colour loss in 2 areas. Mind the Gap have advised ‘ink residue may come off when the wallpaper... See more

Company details

  1. Wallpaper Shop
  2. Curtain Shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Lamp shade supplier
  6. Upholstery shop

Written by the company

MINDTHEGAP designs and manufactures premium home furnishings, including designer wallcoverings, high quality fabrics, luxury furniture, lighting, wall art and accessories.


Contact info

3.3

Average

TrustScore 3.5 out of 5

153 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(153)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful and strong wallpaper

Beautiful strong wallpaper. First I had to get used to the fact that there is a soft shine on the paper. But it was a pleasure to work with and it is beau ti ful. Gardens of Jaipur is what we choose.

19 March 2022
Unprompted review
Rated 5 out of 5 stars

Perfect goods and service

Wallpaper of excellent quality. They look better live than in the photos on the website. Fast delivery. The packaging of the product was also very pleasing. I recommend.

28 February 2022
Rated 1 out of 5 stars

I definitely do not recommend this…

I definitely do not recommend this shop. The customer service is awful. I had to return a wallpaper that I did not like because it was not what I expected. I am left negotiating clearance questions with Romanian customs and I now have to pay a massive bill for clearance because the shop's customer service did not provide clear information about returning procedure and was largely unhelpful through.

17 February 2022
Unprompted review
Rated 1 out of 5 stars

Disappointing experience

My payment was disappeared and was “found” after 5 days. This led to unnecessary delay. And I think that the quality of the wallpaper isn’t worth the money. It shrinks and after carefully cleaning the wallpaper with a damp towel the black colour turned into white.

16 February 2022
Rated 5 out of 5 stars

How to really please a customer

Arrived in good time, in perfect condition. But... it was more like a gift - beautifully wrapped, boxed, tissue papered etc. Haven't hung the paper yet, but impressed with the quality.
Felt like someone spent some time wondering how to really please their customer. Time well spent!

3 February 2022
Rated 5 out of 5 stars

Gorgeous wallpaper design, amazing quality

This is my second purchase from MindTheGap. Both times I received amazing quality products (wallpaper), the design and quality are what I expected, perhaps even better. Whenever I will need refined decor, MindTheGap will be the first place I'll look.
Shipping is very fast, too, and everything is packaged with great care.

31 January 2022
Rated 1 out of 5 stars

Very disappointed with Parrots of Brasil

Very disappointed. I used professional decorators but the Parrots of Brasil paper shrank overnight leaving very obvious 2-3 mm gaps between each drop. We did everything that Mind the Gap advised (I emailed them with photos but they said their paper doesn’t shrink), bought the paper again (another £850) repapered and it was only marginally better. The pattern is beautiful but doesn’t quite match up over a whole drop either.
Save your money and effort, buy something else.

23 January 2022
Unprompted review

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