We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more
Company replied
Items where just as described and came in excellent condition. I just wish they made more celebrity minifigures like Britney Spears or Katy Perry:( Overall, very happy with my purchase and will b... See more
Company replied
Awesome company that understands joy. When the world is full of companies that steal from old people, you have to respect the ones that help bring joy to the world. I can't wait to purchase t... See more
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Company details
- #7 of 12 best companies in Toy manufacturer
- #36 of 61 best companies in Craft shop
- #185 of 376 best companies in Gift shop
Written by the company
Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?
Contact info
United Kingdom
- contact@minifigs.me
- minifigs.me
4.7
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Minifigs helped with order issue
My order got delayed and had no update for about 3 weeks and Minifigs helped me resolve it and resent me my order. They made it safely to me the second time around :)
10 February 2026
Unprompted review
Reply from Minifigs.me
I'm glad our team helped sort out the missing parcel :)
I loved the detail you were able to…
I loved the detail you were able to provide with the custom shirt and they're suck good qual6
29 January 2026
Unprompted review
Reply from Minifigs.me
amazing thank you for the 5 stars!
Unique gift with an amazing customer service
The minifigs look amazing and works perfectly as a unique personalised gift. I got delivery to India in just 5 days and their customer service was great. I was having some issues with the shipping but as soon as I contacted them they proactively solved all my issues with a very fast TAT (thanks Melanie). Highly recommend
13 January 2026
Unprompted review
Reply from Minifigs.me
Thank you for the 5 star review!!! I'll pass that onto Melanie :)
The company is doing well on how they…
The company is doing well on how they handle printing the custom image onto the mini figure torso piece. It’s a great company that can make fantasy become reality. I am looking forward to buying more very soon for my birthday.
23 February 2026
Unprompted review
Reply from Minifigs.me
Thank you so much for the lovely review Eric. It means a lot :)
Great shipping along with tracking
Great shipping along with tracking! excellent service and satisfaction!!
30 January 2026
Unprompted review
Reply from Minifigs.me
Thanks for the 5 stars!
small mistake fixed without problems
A small mistake in the delivery was replaced immediately with a new figure, so perfect customer care without complications!
9 February 2026
Unprompted review
Reply from Minifigs.me
Thank you Peter for the 5 stars and good review!
Great product and fast delivery
Great product and fast delivery. Highly recommend.
23 January 2026
Unprompted review
Reply from Minifigs.me
I am glad it arrived quickly for you!
Exceptional customer service.
My first order was never delivered and they helped me fix my problem very quickly and sent another order. Everything was perfect just like I expected. Appreciate it so much!
30 January 2026
Unprompted review
Reply from Minifigs.me
We pride ourseleves on our customer service so I am happy we got this sorted for you!
Great and fast delivery!
10 February 2026
Unprompted review
Reply from Minifigs.me
Thanks for the 5 stars!
Perfect Gift for Lego Lovers
It was fun creating the Lego figures on the website for my son’s birthday. Lots of choices to build him, his wife, and their baby which created a cute little family. Shipping was fast!
11 January 2026
Unprompted review
Reply from Minifigs.me
Fantastic I am glad we had everything available for you!
Reply from Minifigs.me
Aww brilliant we're glad you were able to do that :)
Excellent customer service.
Excellent customer service! Replacement items were sent promptly and arrived in perfect condition. Always great choice and quality from Minifigs.me. I will come back for more.
13 February 2026
Unprompted review
Reply from Minifigs.me
Thank you for the 5 stars! I am glad we were able to help!
LOVE only 1 issue!
honestly they were sooo sweet and kind with the whole process and responded quickly to any email i had with questions or exchanges!! and it arrived on time i loved my custom minifigs sooo much!! my only complaint is after having my bfs custom minifig not even for a week the paint on his hand started to peel (the skin color was peeling and now some of his hand is yellow) i wasn’t actively playing with the figures either im not sure when it came off i only noticed it when closely looking at him
21 February 2026
Unprompted review
Reply from Minifigs.me
Hi,
Thanks for the review, I'm glad you had a good experience with us! In terms of the peeling, I have sent you an email as this does not sound right and maybe is a defect in one of products.
Fast and secure shipping!
The minifigures arrived very fast, and the package they came in was very well fortified!
14 February 2026
Unprompted review
Reply from Minifigs.me
We're glad our packaging did the job!
Well constructed
Well constructed, arrived in a timely manner. Very happy!
18 February 2026
Unprompted review
Reply from Minifigs.me
Brilliant! Thank you for the 5 star!
Excellent products and services
Excellent products and services. Always so quick. Attention to detail on the LEGO prints and the ideas are amazing.
13 February 2026
Unprompted review
Reply from Minifigs.me
Thank you for the lovely review!
Fun Making My Own Custom Minifigs
Designing my custom minifigs was pretty easy. It does take some time especially if youre making them unique like in our case where we were designing the gang from Gravity Falls. All in all very happy.
4 January 2026
Unprompted review
Reply from Minifigs.me
Amazing! We're glad you were able to customise your figures!
Fun and easy to choose the pieces I…
Fun and easy to choose the pieces I needed. Quick delivery and well packaged
15 December 2025
Unprompted review
Reply from Minifigs.me
Thanks for letting us know!
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