We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.
39-41 Carrholm Road, LS7 2NQ, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent session from Nikki, very informative and interesting. Thank you 😊

Reply from Mini First Aid
Thanks Nicki - great session! Catered for a private evening session. Great personality - perfect for the family session! 😁

Reply from Mini First Aid
First aid course was excellent. The trainer Richard was so welcoming, friendly and knowledgable. It was a full day but it actually passed very quickly. We got a lot of hands on practice as well as talking through a lot of scenarios. This is my first ever first aid course and now I feel confident in dealing with issues as they arise with school children.

Reply from Mini First Aid
This course was packed with a useful tips , observations and guidance how to deliver first aid , to the babies and children.
Course was run by a very experienced course trainer, who went beyond to train our group on the basics of the first aid for smaller people and babies.
The course tutor,has got on hands experience in the first aid, as she volunteers as a first responder.
She had with her her assistant, Chloe, who was a great help, and was being trained , to be able to deliver , the course herself.She was really approachable.
We have had a chance to practice CPR.

Reply from Mini First Aid

Reply from Mini First Aid
Nicki did a brilliant mini first aid training in Petersfield.

Reply from Mini First Aid
Brilliant course. Very comprehensive and delivered excellently. I would recommend this for any parent, grandparent or anyone looking after babies and children.

Reply from Mini First Aid
Vanessa was amazing. We attended as soon to be first parents feeling clueless but the class was informative, engaging and more importantly, we feel so much more prepared for our arrival. Great value for money! Thank you

Reply from Mini First Aid
We are really pleased with our staff Adult Awareness training delivered by Hafsa Dar. We are preparing for a hike and want to be prepared for any first aid or emergency situations that might arise. The training was thorough, well paced and taught very well. The practical activities helped us solidify the information we had been taught. We will definitely return for a refresher session with more of our colleagues. Highly recommended.

Reply from Mini First Aid
This is a brilliant course for anyone who has not undertaken baby/adult first aid before. I came away feeling empowered and confident about what to do in an emergency. The tutors were lovely and gave me some good tools and tips.

Reply from Mini First Aid
Very informative and helpful as first time parents

Reply from Mini First Aid
Attend this course in Hitchin. As new grandparents this was a great refresher for us to feel confident when dealing with an emergency. Isabelle was a fantastic tutor and incorporated many personal examples. Her knowledge was superb. Invaluable and I would strongly recommend.

Reply from Mini First Aid
Fantastic, so easy to book and organise and benefitted so many including our parents. We shall be booking again for staff training too!

Reply from Mini First Aid
Very informative and hands on course I would highly recommend it to anyone looking to further their first aid skills.

Reply from Mini First Aid
Excellent training - informative, interesting and engaging.

Reply from Mini First Aid
Emily gave so much information in a short space of time. She covered many topics of baby/child first aid which has given me more confidence to look after my young grandchildren with more confidence.

Reply from Mini First Aid
This has potential, and could be so easily improved with a few tweaks, but unfortunately a lack of attention to detail lets this down.
The booklets had out of date information - extra pages were provided that corrected the information, but I don't know why they didn't just give us up to date booklets - it felt like they were just cheaping out.
The booklet was missing the DRABC acronym content, this was printed separately to show us but should be in the booklet. There was also some slightly different instructions/info in the booklet to what we were taught, which is confusing.
Pens were handed out as an afterthought, there weren't enough for everyone (they were also dirty).
There were no refreshments, I expected tea and coffee and maybe some biscuits, but not even water was provided.
We weren't allowed to practice rescue breaths on the mannequins, and our practice wasn't overseen/corrected.
It would have been nice to go round the group and do intros, to get a sense of why people were there so content could be slightly tailored, and also would have been nice to break the ice. People were shy and quiet which meant the session lacked energy. Perhaps breaking out into groups would have made the session a bit more interesting, interactive and better structured.
A little freebie such as a pen or wallet card with cpr instructions for example would be a nice touch.

Reply from Mini First Aid
Liz is so engaging and informative. A really impressive mini first aid course - a must for parents to be, parents and grandparents.
A professional company who deserve continued future success.

Reply from Mini First Aid
Jacqui was brilliant, learnt so much and felt really comfortable the whole time, really lovely experience and walked away feeling confident.
Definitely worth the money and would recommend anyone with babies and children

Reply from Mini First Aid
Jackie was a great personality! She kept the session light which instantly put me at ease while still providing the information in a clear and informative manner.

Reply from Mini First Aid
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.