Mini First Aid Reviews 

2,381
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 368 reviews, reviewers overwhelmingly had a great experience with this company. People frequently note that the professional instructors are extremely knowledgeable, welcoming, and exceptionally skilled at making complex first aid topics engaging, accessible, and very easy to understand for everyone attending the sessions. Customers also truly appreciate the practical, well-structured lessons that provide valuable tools, interactive hands-on practice, and a substantial boost in personal confidence when preparing for unexpected emergency situations. Additionally, consumers consistently find these wonderful educational courses to be exceptionally good value for money, making them widely and enthusiastically recommended for all new parents, families, and local community groups.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing trainers as welcoming, incredibly... See more

User experience

Users describe positive interactions with user experience, highlighting how informative and practical the... See more

Service

Consumers find service to be exceptionally thorough, professional, and well-delivered. Reviewers frequently... See more

Product

Reviewers mention positive feedback about product, highlighting the brilliant course content and hands-on... See more

Value for money

Reviewers express great satisfaction regarding the value for money, describing the course as extremely well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a session with Lynn and it was excellent. Really can't recommend enough so informative (but not overwhelming), not expensive and I left with peace of mind knowing what to do in an emergency - a... See more

Rated 5 out of 5 stars

This course was packed with a useful tips , observations and guidance to , how to deliver first aid , to the babies and children. Course was run by a very experienced course trainer, who went bey... See more

Company replied

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital equipment and supplies store
  4. Medical supply store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,381)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent training

Excellent training - informative, interesting and engaging.

3 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your feedback 💚

Rated 5 out of 5 stars

Emily …mini first aid course

Emily gave so much information in a short space of time. She covered many topics of baby/child first aid which has given me more confidence to look after my young grandchildren with more confidence.

5 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback! We’re delighted to hear you found the course informative and that it’s given you greater confidence when caring for your young grandchildren. It’s wonderful to know you found the session so valuable 💚

Rated 2 out of 5 stars

Good idea, poorly executed

This has potential, and could be so easily improved with a few tweaks, but unfortunately a lack of attention to detail lets this down.
The booklets had out of date information - extra pages were provided that corrected the information, but I don't know why they didn't just give us up to date booklets - it felt like they were just cheaping out.
The booklet was missing the DRABC acronym content, this was printed separately to show us but should be in the booklet. There was also some slightly different instructions/info in the booklet to what we were taught, which is confusing.
Pens were handed out as an afterthought, there weren't enough for everyone (they were also dirty).
There were no refreshments, I expected tea and coffee and maybe some biscuits, but not even water was provided.
We weren't allowed to practice rescue breaths on the mannequins, and our practice wasn't overseen/corrected.
It would have been nice to go round the group and do intros, to get a sense of why people were there so content could be slightly tailored, and also would have been nice to break the ice. People were shy and quiet which meant the session lacked energy. Perhaps breaking out into groups would have made the session a bit more interesting, interactive and better structured.
A little freebie such as a pen or wallet card with cpr instructions for example would be a nice touch.

5 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you for taking the time to share such detailed feedback. We're sorry to hear that aspects of your experience didn't meet expectations, and we’d really like to look into this further. Please could you email us at info@minifirstaid.co.uk with some more details about the trainer and the location of the class, so we can investigate and address your concerns with the relevant franchise? Thank you so much.

Rated 5 out of 5 stars

Liz is so engaging and informative

Liz is so engaging and informative. A really impressive mini first aid course - a must for parents to be, parents and grandparents.
A professional company who deserve continued future success.

4 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your wonderful feedback! We’re delighted to hear you found the course engaging, informative and worthwhile. Thank you for recommending Mini First Aid - your kind words and support mean so much to us 💚

Rated 5 out of 5 stars

Great mini first aid class

Jacqui was brilliant, learnt so much and felt really comfortable the whole time, really lovely experience and walked away feeling confident.
Definitely worth the money and would recommend anyone with babies and children

5 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback! We’re delighted to hear you learned so much, felt comfortable throughout and left feeling confident. It’s wonderful to know you found the experience worthwhile and would recommend the course to others 💚

Rated 5 out of 5 stars

Clear and informative

Jackie was a great personality! She kept the session light which instantly put me at ease while still providing the information in a clear and informative manner.

5 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! We’re so pleased the session was clear and informative and you felt at ease. Thank you for choosing Mini First Aid 💚

Rated 5 out of 5 stars

First aid course

Laura has been amazing. She has covered everything in great detail and made sure that we understood and were confident and comfortable to ask any questions that we had. One of the best first aid courses I have ever been a part of!

2 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback! We’re delighted to hear the course was detailed, engaging and welcoming, and that you felt comfortable asking questions throughout. Thank you for choosing and joining us 💚

Rated 5 out of 5 stars

Definitely recommend this course!

Very interesting and Andy was friendly and put us all at ease. It was a great session!
Thank you Mini First Aid Norfolk!

2 September 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! 💚

Rated 5 out of 5 stars

We had such a fantastic experience

We had such a fantastic experience with Mini First Aid last night! My partner and I attended a baby and child first aid course as we’re expecting our first baby, and we honestly couldn’t recommend it enough.

Before the session, we both felt quite unsure about what we would actually need to do if something happened to our baby or a child. The thought of being faced with an emergency is something that can feel really daunting, especially as first-time parents.

The course was incredibly informative, practical and easy to understand. We were shown what to do in a range of situations and, most importantly, had the opportunity to practise the techniques ourselves. Everything was explained clearly and in a really relaxed, supportive way, which made such a difference.

We both came away feeling so much more confident and prepared. Of course, we hope we never have to use what we learnt, but knowing that we now have the knowledge and practical skills to respond should something happen gives us a huge amount of reassurance.

It was also lovely to attend together and feel like we’re already taking steps towards feeling more prepared for our little one’s arrival. We would genuinely recommend Mini First Aid to any new or expectant parents — it’s definitely a few hours well spent! 💗👶

27 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for this wonderful review. We’re delighted to hear you both found the course informative, practical and reassuring as you prepare to welcome your first baby. It’s fantastic that the hands-on practice helped build your confidence and made you feel more prepared. Wishing you both all the very best for your little one’s arrival! 💚

Rated 5 out of 5 stars

Mini First Aid Paediatric First Aid Course

I attended the Mini First Aid Paediatric First Aid course 12 hours (6 hours online and 6 hours in person) on Saturday and found it incredibly informative and worthwhile.

The course was delivered by Claire in a really engaging and practical way, which made it much easier to understand and remember what to do in different first aid situations. I particularly found the practical aspect valuable, as being able to practise the skills myself has given me much more confidence in knowing what to do if I ever need to provide first aid.

I came away feeling much more prepared and confident, especially when it comes to caring for babies and children. I would definitely recommend Mini First Aid to anyone who works with or cares for children! I also think that the course is priced extremely well ⭐️⭐️⭐️⭐️⭐️

22 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your fantastic feedback We’re delighted to hear you found the course informative, practical and confidence-boosting. It’s great to know the hands-on practice helped you feel more prepared to care for babies and children. Thank you for choosing Mini First Aid 💚

Rated 5 out of 5 stars

Highly recommended

Highly recommended - I recently updated my adult and child first aid qualifications with Mini First Aid, and I must say, they are very professional and keep up with the latest information. You do not need to take a qualification; e.g. courses begin at £30 for parents, grandparents and carers. You can also opt for public classes at local venues or arrange a private class - you and others can only benefit. Katy and Claire were excellent trainers willing and able to help and answer all our questions - thank you.
PS: Since the course, a friend collapsed at home and was saved by CPR...!

8 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your fantastic feedback. We’re delighted to hear you found the training professional, up to date and worthwhile. We’re so glad your friend received CPR when they needed it. What an incredible reminder of just how important these skills can be. Thank you for recommending Mini First Aid and for sharing your experience 💚

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton…

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very knowledgeable with ad hoc questions being asked. Everything explained in plain language and opportunities to have hands on practice with dummies. Lots of topics covered. Very informative and fun couple of hours, small group of 12. Even once the class had finished Laura was still happy to take further questions. Small shop at the end available to browse, no pressure to buy. Highly recommend, great value for money. Well spent couple of hours and many thanks to Laura, amazing teacher! Sarah TB

16 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your wonderful review! We’re delighted to hear you found the course relaxed, informative and practical, and that you enjoyed the hands-on elements. It’s fantastic to know you left feeling more confident as a new grandparent. Thank you again for joining us 💚

Rated 5 out of 5 stars

Informative

Informative, well explained and up to date. Hopefully never need to use it but better to have the knowledge and not need it than need it and not have it.

15 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your feedback. We’re really pleased you found the session informative, clear and up to date. Hopefully you’ll never need to use your skills, but having the knowledge and confidence there just in case is so important. Thank you for choosing Mini First Aid 💚

Rated 5 out of 5 stars

Trainer was excellent

Trainer was excellent
V informative
Great to have option to bring baby with
Would recommend anyone with child not trained to go so they can get a basic under Of what to do in an emergency situation

15 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback, we’re delighted you found the session informative and appreciated being able to bring your baby along 💚

Rated 5 out of 5 stars

Katy and her team mate (forgot the name…

Katy and her team mate (forgot the name 🙈) were both amazing!!! It’s was a very relaxing atmosphere and extremely informative, she patiently answered each and every question clearly and explained every single detail of the course. The equipment was really well maintained, ready and neatly arranged. The 6 hour course flew by as she made everything so clear and concise. Best course I’ve been on.

8 August 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you so much for your fantastic feedback! We’re delighted to hear you found the course relaxed, informative and easy to follow. It’s wonderful to know the practical setup and clear explanations made such a positive impression, and that the six hours flew by. Thank you for choosing Mini First Aid 💚

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