Minkyhomecare Reviews 

103
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained about poor product quality, noting that items broke quickly, arrived with faults, or failed under normal everyday use. People also described customer service as unhelpful, dismissive, and unwilling to assist when handling legitimate warranty complaints or manufacturing issues. Buyers expressed frustration over support teams that refused responsibility for defective merchandise and unexpected repair costs. Some people were satisfied with specific items like cleaning tools and microfibre cloths. Reviewers mentioned that these cleaning accessories performed exceptionally well, delivering great results for everyday household chores and cleaning tasks.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide split in customer experiences. On one... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over cheaply... See more

Customer service

People report profound disappointment and negative experiences with customer service, characterized by a lack... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bought a dual reel washing line. Plastic toggles snapped on mine within 6 months, like many others . Minky say it's accidental damage - without seeing the item and refuse to replace it under warra... See more

Rated 1 out of 5 stars

Avoid minky at all cost, I have purchased minky products in the past but never again. I bought a new clothes airier and within a few months it started bending, I was told it was wear and tear and poo... See more

Rated 1 out of 5 stars

A defective Ironing board claim has been rejected as claimed accidental damage. The feedback from them is inaccurate claiming damage that is not there. The board is compatible with steam irons with a... See more

Rated 1 out of 5 stars

I ordered what i thought was 2 x locking handle for my Minky airer £5.49 plus £3.00 postage, firstly they the delivery was late, secondle i only received one, i contacted Minky who were totally unhelp... See more


2.2

Poor

TrustScore 2 out of 5

103 reviews

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No history of asking for reviews

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2.2

All reviews

(103)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant item and 5 star customer Service

I recently ordered a replacement part for one of my Minky items. I cannot speak highly enough of how helpful and well i was treated as a customer, probably the best customer service i've ever had. Would highly recommend buying from them :)

11 February 2022
Unprompted review
Rated 4 out of 5 stars

I would have given this company 5 stars…

I would have given this company 5 stars due to its response of a slight complaint. This was in reference to its spare parts for the Minky airer. The star caps were slightly fragile. However, the company acted positively in sending out further spares free. So very impressed with that.

3 August 2021
Unprompted review

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