I have several Misaki pearl jewelry pieces already, all of which I have ordered online. I cannot have enough! The service has always been excellent, Misaki Monaco has mailed my orders right away.... See more
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Very slow comunication, and one necklace wos broken. The custom services didn´t want send me answer. it´s. 30.1. and still I haven´t .
Company replied
Terrible customer service, still dont have invoice despite few reminders. I was charged with shipment fee despite eshop stating is free (for specified order). Being customer for 10+ years, but this... See more
Company replied
My order was delivered quickly and in a very nice quality even though my order after payment crashed and I did not receive confirmation of my order. I wrote to customer care, but no one replied, on... See more
Company replied
Company details
- Jewellery manufacturer
- Clock watch maker
- Jewellery Valuer
- Jewellery Designer
- Jewellery shop
- Wholesale Jeweller
Written by the company
Les bijoux Misaki Monaco : une ode à la femme libre et solaire ! Misaki Monaco propose des bijoux solaires en perles pour sublimer la personnalité de toutes les femmes. Notre savoir-faire : créée avec le cœur puis façonnée à la main, chaque création est unique et "made in Monaco" Des bijoux de qualité : des contrôles stricts sont établis à chaque étape de la fabrication. Les matériaux et perles sont soigneusement sélectionnés pour s'adapter parfaitement à nos créations. Made with 💛 & ☀️ #pearlyourlife
Contact info
4-6 Avenue Albert II, 98000, Monaco, Principality of Monaco
- +377 97 77 65 40
- contact@misaki.com
- misaki.com
3.4
Average
212 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very slow comunication
Very slow comunication, and one necklace wos broken. The custom services didn´t want send me answer.
it´s. 30.1. and still I haven´t .
13 January 2023
Reply from Misaki Monaco
Dear customer, we are sorry to hear about your dissatisfaction with our customer service. We will make sure that your email has reached us and that it did not end up in our spam folder. We apologise for the inconvenience. We remain at your disposal and wish you a pleasant day. Customer Service
Good Misaki experience The products came in a good condition…
The products came in a good condition in a great packages.
They look the same as at the picture .
The package came vis DHL
28 December 2022
Reply from Misaki Monaco
Dear customer, thank you for taking the time to express your satisfaction with your order. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Reply from Misaki Monaco
Dear customer, thank you for taking the time to express your satisfaction with your order. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Good products
14 December 2022
Reply from Misaki Monaco
Dear customer, thank you for taking the time to express your satisfaction with your order. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Amazing great expérience
Amazing great expérience, delivery quickly.
Perfect product.
Thanks.
18 December 2022
Reply from Misaki Monaco
Dear customer, thank you for taking the time to express your satisfaction with your order. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Reply from Misaki Monaco
Dear customer, thank you for taking the time to express your satisfaction with your order. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
My order was delivered quickly and in a…
My order was delivered quickly and in a very nice quality even though my order after payment crashed and I did not receive confirmation of my order.
I wrote to customer care, but no one replied, on the contrary, the delivery was on time.
14 December 2022
Reply from Misaki Monaco
Dear customer, we are delighted to hear that your order has been received and thank you for sharing your satisfaction. As regards the non-receipt of the automatic e-mails, we note that they were sent to you. Perhaps they have been marked as spam. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Terrible customer service
Terrible customer service, still dont have invoice despite few reminders. I was charged with shipment fee despite eshop stating is free (for specified order).
Being customer for 10+ years, but this was my last shopping Misaki
12 December 2022
Reply from Misaki Monaco
Dear customer, we are sorry to hear about your dissatisfaction with your last order. Our Customer Service will do its best to respond as soon as possible. We are very sorry if this time it was not the case. We remain at your disposal via contact@misaki.com and wish you a pleasant day. MISAKI Customer Service.
I’m so excited i like it very much i…
I’m so excited i like it very much i will continue receive new design
11 December 2022
Reply from Misaki Monaco
Dear customer, thank you for taking the time to share your satisfaction. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Smooth delivery and great products
25 November 2022
Reply from Misaki Monaco
Dear customer, thank you for taking the time to share your satisfaction. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Reply from Misaki Monaco
Dear customer, we are sorry to hear that you have encountered several incidents during the payment of your order and we are reporting this anomaly to the relevant department. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Perfect!thanks
28 November 2022
Reply from Misaki Monaco
Dear customer, thank you for taking the time to share your satisfaction. We remain at your disposal and wish you a pleasant day. MISAKI Customer Service.
Articles conformes aux photos
7 November 2022
Reply from Misaki Monaco
Cher client, nous vous remercions d'avoir partagé votre expérience et sommes ravis d'apprendre votre satisfaction sur les articles commandés. Le Service Clients MISAKI
Reply from Misaki Monaco
Dear customer, we are delighted to hear of your complete satisfaction and thank you for taking the time to share your experience. We remain at your disposal. MISAKI Customer Service.
Ordering from Misaki
This is not the first time, when I order from Misaki. Web page is informative and easy to use. Delivery arrives without any consequences like a delay or mismatch in order.
14 October 2022
The payment system got stuck and…
The payment system got stuck and deducted money 3 times. Sent one parcel. Two were still charged for. No reply to emails.
29 August 2022
I have not yet received my package
29 September 2022
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