I have several Misaki pearl jewelry pieces already, all of which I have ordered online. I cannot have enough! The service has always been excellent, Misaki Monaco has mailed my orders right away.... See more
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Very slow comunication, and one necklace wos broken. The custom services didn´t want send me answer. it´s. 30.1. and still I haven´t .
Company replied
Terrible customer service, still dont have invoice despite few reminders. I was charged with shipment fee despite eshop stating is free (for specified order). Being customer for 10+ years, but this... See more
Company replied
My order was delivered quickly and in a very nice quality even though my order after payment crashed and I did not receive confirmation of my order. I wrote to customer care, but no one replied, on... See more
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Company details
- Jewellery manufacturer
- Clock watch maker
- Jewellery Valuer
- Jewellery Designer
- Jewellery shop
- Wholesale Jeweller
Written by the company
Les bijoux Misaki Monaco : une ode à la femme libre et solaire ! Misaki Monaco propose des bijoux solaires en perles pour sublimer la personnalité de toutes les femmes. Notre savoir-faire : créée avec le cœur puis façonnée à la main, chaque création est unique et "made in Monaco" Des bijoux de qualité : des contrôles stricts sont établis à chaque étape de la fabrication. Les matériaux et perles sont soigneusement sélectionnés pour s'adapter parfaitement à nos créations. Made with 💛 & ☀️ #pearlyourlife
Contact info
4-6 Avenue Albert II, 98000, Monaco, Principality of Monaco
- +377 97 77 65 40
- contact@misaki.com
- misaki.com
3.4
Average
212 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick and helpful service!
I bought a pair of earrings from Misaki last summer and loved them up until the stud detached from the stick this winter. I had thrown away my receipt and certificate of authenticity. I emailed customer service and explained my dilemma, and someone got back to me within hours. She said that if I could email them proof of purchase, like a credit card invoice, they could be replaced free of charge (and free shipping) because they were still under warranty. We emailed back and forth and she was extremely punctual in responding. Misaki got my new earrings shipped out the next day and I received them in the mail a few days later (in the U.S.). Excellent customer service experience!
21 February 2019
Unprompted review
Thank you for so beautiful earings
Thank you for so beautiful earings. All was perfect from the beginning until my home.
13 April 2018
Unprompted review
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