I have several Misaki pearl jewelry pieces already, all of which I have ordered online. I cannot have enough! The service has always been excellent, Misaki Monaco has mailed my orders right away.... See more
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Very slow comunication, and one necklace wos broken. The custom services didn´t want send me answer. it´s. 30.1. and still I haven´t .
Company replied
Terrible customer service, still dont have invoice despite few reminders. I was charged with shipment fee despite eshop stating is free (for specified order). Being customer for 10+ years, but this... See more
Company replied
My order was delivered quickly and in a very nice quality even though my order after payment crashed and I did not receive confirmation of my order. I wrote to customer care, but no one replied, on... See more
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Company details
- Jewellery manufacturer
- Clock watch maker
- Jewellery Valuer
- Jewellery Designer
- Jewellery shop
- Wholesale Jeweller
Written by the company
Les bijoux Misaki Monaco : une ode à la femme libre et solaire ! Misaki Monaco propose des bijoux solaires en perles pour sublimer la personnalité de toutes les femmes. Notre savoir-faire : créée avec le cœur puis façonnée à la main, chaque création est unique et "made in Monaco" Des bijoux de qualité : des contrôles stricts sont établis à chaque étape de la fabrication. Les matériaux et perles sont soigneusement sélectionnés pour s'adapter parfaitement à nos créations. Made with 💛 & ☀️ #pearlyourlife
Contact info
4-6 Avenue Albert II, 98000, Monaco, Principality of Monaco
- +377 97 77 65 40
- contact@misaki.com
- misaki.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Everything is perfect
Beautiful watch,earrings and necklaces
Beautiful watch,earrings and necklaces. Thanks for your exquisite workmanship and unique styling.Carol Cheek ,Texas,
Love the watch so much .
Great quality and good service
Thank you for your support.
Wrong item was sent
Wrong item was sent. Nobody took care of the complaint for a month and yet they keep on buggin me with review writting.
stunning watches :)
The experience is real bad (looks scam)
The experience is real bad, it's been 10 days since I placed the order and there is no clue where my order is? Worst part is, no one even responding to my emails and notes. This looks a scam to me...
Very happy with my rings
Ordered a month ago
Ordered a month ago, shipped by Colissimo, still have not recieved nothing, and no news from the carrier. Tried to contact Misaki Customer Care, no feedback, silence and auto message that the whole department is on vacation for one month. Strongly advise against buying anything from Misaki online.
Products are good
Products are good, delivery is fast. However, I had and still have unresolved payment matters with customer service.
Received the wrong watch
Received the wrong watch. I ordered the NINA, but received the ELLA. Very disappointed as I already own the same ELLA pearl watch. Pls let me know what can be done to resolve this issue.
I received empty box
I received empty box, I contacted service client but there is no respond. There was no notification for the missing pieces
Customer service takes long time to…
Customer service takes long time to answer emails, a bit frustrating overall great product
You never replied!
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