Jewelry fell apart and cannot get a refund. Bought a 14kt gold figaro bracelet for my daughter's graduation. Looked great, but immediately fell apart, twice. Currently on hold with Bank of America try... See more
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See what reviewers are saying
My order just arrived today and WOW! I'm really impressed by the quality of the construction and the design. Everything is obviously genuine gold and stamped 14k/585, so for those who are hesitant abo... See more
I got this request to review my purchase even before getting any confirmation that my ordered products has been sent. How could I recommend this to anyone?! Just hoping my ordered product will be sent... See more
Ordered the Letter P necklace for my girlfriend’s graduation gift. She was super happy with it! Arzu was also extremely helpful and informative with answering any questions that I had about the produc... See more
Company details
- Jewellery shop
- Costume Jewellery Shop
- Fashion accessories shop
- Jewellery manufacturer
- Jewellery Repair Service
Written by the company
We put our hearts into every step of the process to ensure that we are creating high-quality jewelry that will be cherished for many lifetimes. All of our products are 14K gold and come with a 2-year warranty.
Contact info
Vancouver, Canada
- info@misoajewelry.com
- misoajewelry.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Beautiful jewelry ♡
I ordered two of necklaces, one for my mum and the other for me, for her birthday. Customized to the T. Arzu was so helpful and gave me ideas for designs/options. She was so quick in responses and kept me updated throughout the process. The necklaces arrived a week before the due date, so impressed with the entire service overall. The necklace is absolutely stunning. Actually so shiny and delicate. Love it!
Beautiful necklace
Beautiful necklace, excellent customer service, quick delivery. Super happy with my purchase.
Exceeded expectations
The jewelry shipped on time and reached the destination 1 to 2 days early. My daughter had her gift in time for her birthday. Everyone was happy!

Reply from Misoa Jewelry
Beautiful work
Beautiful work! So delicate and dainty.
Great communication throughout the process as well. .
Will definitely buy again!

Reply from Misoa Jewelry
Bracelet
Ordered a custom bracelet from Misoa and was it ever beautiful. It was exactly what I was looking for and if not more. The quality and work on the bracelet was excellent. The owner was very easy to work with and very knowledgeable about the jewellery. The bracelet arrived in time and packaged beautifully. I will definitely order from Misoa Jewellery again.
Sent my mom a necklace for Mother’s Day…
Sent my mom a necklace for Mother’s Day and she absolutely loved it! Arrived promptly even though she lived in another country and according to her, the quality and the style was immaculate. Would definitely purchase again and recommend to friends and family!
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