I must admit I really was sceptical- after i had placed my order and saw where it was shipping from my heart sank- then I saw identical products listed through other companies in Instagram ads and st... See more
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Paid £49 for a chemise style body, with laces. Looked stunning in the advertising. Absolute rip off. Not worth more than a tenner. Dreadful quality. Beyond dissapointed. Wish id read the reviews be... See more
Half of what I ordered did not show up, when the order was already late as it was. The company said they'd check their inventory, but I still haven't received so much as a message about them either f... See more
Disappointing quality, very over priced, wish I read the reviews. Has a really bad smell too.
Company details
Written by the company
Miss Exotic is a lingerie brand inspired by and created for the most vibrant, fun, and fearless women all over the world. All of our pieces are crafted with love using patterns, textures, and quality fabrics. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable wear.
Contact info
United Kingdom
- contact@missexotic.com
- missexotic.com
3.0
Average
152 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reply from Miss Exotic
Thank you so much for your beautiful review! We're thrilled to hear that you loved it. We truly appreciate having wonderful customers like you. Your satisfaction means the world to us, and we look forward to serving you again soon.
Best regards
Miss Exotic
Reply from Miss Exotic
We're sorry to hear about your experience. Please take care when putting on lingerie, as they require gentle handling. You could have emailed us, and we would have more than likely sent you a new one to ensure your satisfaction, which is our priority at Miss Exotic.
Best,
Miss Exotic
Sexy lingerie
I ordered couple sets and it’s absolutely fantastic. It’s even better than I expected and I loved how the sizes works for any shape of the body.
17 February 2024
It tock to much to get the products
It tock to much to get the products, i thought they came from UK.
17 February 2024
It took a lot of Time to arrive
It took a lot of Time to arrive, bit everthing was perfect except that
17 February 2024
Great customer service, just good items
The fit of the items were a little off for me. I am 5’7” and 140 pounds. I wear a 32DD. The medium bottoms were large on me, but the top too small. The body suit I ordered in a large based on their sizing fit great. I did leave a review with them, saying that it didn’t make sense for me to return the items with the cost of shipping (they are in Europe and I am in the US), but they did offer to send me one more piece free of charge. I’m excited to get that one in the mail. So customer service was quick and excellent.
The quality of the pieces were a little less than I expected for the prices, and I probably wouldn’t order again because of that, but they were very pretty. Just wish they fit!
3 March 2024
Unprompted review
I didn't recieve the 3rd item I have ordered.
2 February 2024
Reply from Miss Exotic
Dear Domna
Thank you for taking the time to leave us a review. We sincerely apologize for any inconvenience you may have experienced regarding your order. We understand that timely delivery is critical, and we strive to meet our customers' expectations in every aspect of our service.
Regarding the third item in your order, we wanted to inform you that it was temporarily out of stock at the time of your purchase. We prioritize transparency and customer satisfaction, so we made the decision to ship this item separately as soon as it became available in our inventory.
We have tracked the shipment with the provided tracking number (UJ320676235YP), and it indicates that the item has been dispatched and is on its way to you. We expect it to be delivered shortly, and we appreciate your patience and understanding in this matter.
If you have any further questions or need additional assistance, please do not hesitate to contact our customer service team directly at contact@missexotic.com
Kind Regards!
Miss Exotic Team
Not concerned about order quality or amending issues
first time ordering, item was nice but later on after the 14 day return window I discovered that one of the bras was misconstructed, I reached out to resolve and they refused to help due to it being past the 30 days of purchase... really? In addition, one of the garter straps was missing form the set, asked for a replacement of jsu the missing strap and again, refused. Won't ever buy again...
25 January 2024
Unprompted review
Reply from Miss Exotic
Hello Aimee
The item was delivered on 21 Dec, 2023 which is exactly 36 days ago!
This is the tracking number: UJ151920252YP
You can track it here: https://parcelsapp.com/
We have a 15 day return policy which means that If 15 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.
If the bra was misconstructed or if there was a garter strap missing you should have contacted us within 15 days after receiving it and not 33 days later!
I have not received my order
I have not received my order, I have contacted you and have not received a response
5 December 2023
Reply from Miss Exotic
Dear Alba,
I trust this message finds you in good health.
Our team has diligently responded to your last two emails. The first inquiry was received on Fri, 22 Dec 2023, at 00:04, followed by the second on Tue, 9 Jan, at 13:52.
Despite providing instructions in our previous responses, we have not yet received any feedback from you.
As per the tracking system, the package has been successfully delivered and verified by the local post office.
Your tracking number is CNESP08401123400031339193, and you can monitor its status here: https://www.ecoscooting.com/
We strongly recommend reaching out to the local post office promptly, utilizing the provided tracking number as proof of ownership. If, for any reason, the local post office is unable to assist you, please inform us immediately. Our team is ready to initiate a reshipment without delay.
Your prompt attention to this matter is greatly appreciated.
Best regards,
Miss Exotic Team
Reply from Miss Exotic
Dear Almarosa,
I trust this message finds you well.
We sincerely apologize for any inconvenience caused. Upon checking our tracking system, we can confirm that your package with tracking number LR093658027CN has been successfully delivered to your designated PO Box.
For real-time tracking details, please visit the official USPS website using the following link: https://tools.usps.com/go/TrackConfirmAction_input
In the event that you have not received the package, we kindly request you to contact your local post office at your earliest convenience for further assistance.
Should the local post office be unable to resolve the matter or provide information on the package's whereabouts, please do not hesitate to inform us. Our dedicated team will be more than happy to initiate a complimentary reshipment for you.
Thank you for your understanding and cooperation.
Best regards,
Miss Exotic Team
Love my new lingerie
Love my new lingerie! The quality is good and it’s comfortable. The size also suits perfectly.
4 December 2023
Perfect services and the articles are exactly as promised :)
Back-office is top and the delivery was fast!
6 November 2023
Reply from Miss Exotic
Thank you so much for your wonderful review! We're thrilled to hear that you’re happy with our products and services. Your kind words about the team and fast delivery are greatly appreciated.
Best
Miss Exotic
Reply from Miss Exotic
Hi Laura,
Thank you for your feedback. We're sorry to hear you weren't satisfied with the material. We strive for high quality in all our products and appreciate your input.
Best Miss Exotic
Happy Shopping Experience
Delivery faster than expected and quality of garment very good for the price. Very pleased all around with my Miss Exotic shopping experience.
5 September 2023
Its better than I expected!!
Its better than I expected!!! Feeling confident in my new lingerie
11 July 2023
Excellent customer service and…
Excellent customer service and stunningly beautiful outfits , excellent quality too . Have two sets and will certainly be purchasing more , thank you
6 July 2023
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