Misterferry Reviews 

4,618
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Finally a ferry-web-page which works flawless, fast and efficient - booking done in less than 5 min. and I got a better deal than what it would have been on 2 other sites I tried my luck with.

Rated 5 out of 5 stars

Easy website to book a ferry. We booked a ferry to and from Elba with Toremar and it was great. We had our car with us and eventhough we read some bad reviews, our experience was really good.

Rated 5 out of 5 stars

Easy booking process, fast electronic booking receipt by email… reliable service, good support by online customer hotline due ferry change in Greece… If you expect an immediate and stressless ferry... See more

Rated 5 out of 5 stars

it was easy and very user friendly to pick and choose the right connection to La Gomera and back. Easy and simple booking process. Very nice.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.7

All reviews

(4,618)

826 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Web site

Einfache, übersichtliche Website. Unkomplizierte Buchung.
Easy and web site with a good over view. un complicating Booking

19 February 2022
Rated 4 out of 5 stars

The application had issues But finally I found the ticket in spam folder

The application had issues. The application smashed and than i didn't know whether the Booking was finished or not. Finally I found the ticket in the email spam folder.
Thanks for helping and the fast reply. Everything is fine now

17 January 2022
Misterferry logo

Reply from Misterferry

Dear Customer, we confirm the sending of your tickets to the email address entered in the booking. We kindly ask you to check your e-mail box and contact us at the number 0039 0565912200 in case of problems. Best regards, the Staff of Mister Ferry

Rated 3 out of 5 stars

Booking easy

Booking easy, all fine so far. But rating in ONLY Italian is poor, since you are dealing with foreigners/ tourist, right? Accordingly I expect multi lingual

9 December 2021
Rated 2 out of 5 stars

NOT RECOMMENDED

I only got a confirmation for the payment per Email, so I had to go to a Ticket office again and order a Ticket based on it, which wasnt easy to prove. I only recieved the ticket per Email after 8 hours (2 hours after the ferry has already ended).

On top of that I had to pay 9€ extra "booking fees" than if I had just bought it from the ticket office, which I had to do anyway! Maybe this was just in italy, but highly NOT recommended!

EDIT: Booking request code MT21M6CB52 of 04/11/2021 at 12:21

5 November 2021
Unprompted review
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Reply from Misterferry

Dear Customer, we are sorry to read this review. In order to verify what happened we need your booking code. Please contact us at 0565912200 and provide this detail to receive the necessary assistance. Thank you, the Staff of MrFerry

Rated 5 out of 5 stars

Hello Mr Ferry Team,

Hello Mr Ferry Team,
I made a little mistake in my booking.
Lenght of my car is not 550 - but only 505 cm.

I was wondering about the price difference to the first journey (75,- only)

May be that s why the ticket is much mire expensive ?
... and may a refund is possible ?

with best regards
Kai Krasemann

Ciao Mr Ferry Team,
Ho fatto un piccolo errore nella mia prenotazione.
La lunghezza della mia auto non è 550 - ma solo 505 cm.

Mi chiedevo quale fosse la differenza di prezzo rispetto al primo viaggio (solo 75,-)

Forse è per questo che il biglietto è molto più caro?
... e se è possibile un rimborso?

con i migliori saluti
Kai Krasemann

12 October 2021
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Reply from Misterferry

Dear costumer, regarding your request, we inform you that we have emailed to the address indicated in the reservation. Best regards. The staff of Mr Ferry.

Rated 1 out of 5 stars

I have not yet received the tickets via…

I have not yet received the tickets via mail. This is absolutely not okay. Nevertheless, I do not understand Italian.

19 September 2021
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Reply from Misterferry

Dear Customer, we kindly inform you we have sent your tickets twice to the entered email address. Please check your email box including spam folder. We remain at your disposal for any further information, the Staff of MrFerry

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