Misterferry Reviews 

Hello, I guess you understand English?!
Your service is VERY Bad !! I expected, that you provided all information for a seamless travel?! That's why I pay for a booking service!
When we arrived in Livorno on May 15th 2021 (2 hours before departure) we have been asked for 'Sardegna Sicura' - we never heard of before! We had been forced to download a so called Sardegna Sicura App on our mobile phones, all with a very bad internet connection and no help, bad response of the App and so on. Finally we managed to complete this for my wife an me, 3 minutes before the ferry doors closed!! The App generates an QR Code which was scanned. Also the personell in the waiting line was not very helpful with one positive exception. Finally my wife was close to a nervous breakdown and the mood was not very positive - to say the least.
In case you would have informed us before about the necessity of this App we could have prepared it before! Therefore your service does not even deserve one star!! We had been prepared with all information about Corona (we are already injected twice). I look forward to your answer!
Regards Ricardo

The ferry did the job but everything else was very disappointing. Apart from other things only two crewmembers spoke a little english but couldn’t answer the simplest questions, which is kind of disappointing for an „international“ Ferry company. Most of the remaining staff wouldn’t even listen to us like how could we have the audacity to get informations by speaking the leading world language
Also we got laughed at after asking for vegan food options (btw there weren’t any, like not even a salad)
It’s not 1921, we shouldn’t be treated as if being vegan was ridiculous.
Besides all that, the cabin was alright and we had a safe overdrive

Until now everything well with the booking but our ride is still in the future

1. The restaurant didnt offered at least one vegetarian meal.
2. The room were cooled down to a minimum and you are not able to turn it off by yourself. When travellung with elder People and/or Children, this is a absolute No Go.

10Times, perfect!
Thanks

I had to cancel our booking due to covid restrictions and even though I payed an insurance, I only got one quarter of the money back. This wasn’t clear when I booked it at first.

Given phone number
Was only playing Italian Music:
O Sole mio, something like that
No Text, somehow Not serious

Perfect! Everytime again!

Ok Ferry's Digital Set Up is Last Century.

Spamming me to Ask me to rate my experience even before the journey what the fudge?

We booked a ferry from Bari to Dubrovnik. We had to enter our Passport-ID and everything went through. But then on checkin they told us that de Passport is only valid until 2 month before and they didn't let us on the boad. So you took our money but we couldn't get on the ferry. Nobody will give me the money back now (I already asked the ferry company). So you didn't check the vality of the passports (but you had the chance to do so), took our money and don't let us on the boat. I'm really dissatisfied.

Very flexibel, respectful and caring for special needs!

at this stage, booking worked well, thanks

I was satisfied - the booking was quite easy.

Ok Ferry, is a nice Idea and very helpfull. I had some little trouble with orientation on the website of eoli but my questions were answered shortly and correctly. So booking was then easy and i got my tickets the next morning.