Definitely a fraud. Store link is no longer available. I've reached out via two links/email to find out where the product I purchased is (couch dog bed). Shows it was delivered, but never received and... See more
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Not even 1 star is deserved. Ordered early Jan 2024. 5 months later nothing. Received multiple generic responses asking for my patience when request for shipping update sent was passively Angry reque... See more
This should be a zero review - I ordered settee protectors over a month ago - nothing received & despite several emails no response . I don’t have this kind of money to waste , just wish I had read up... See more
Ordered two couch covers on 19th April. Received confirmation of order and receipt, and money left account. Since then not a word. I have emailed 3 times with no response and emails come back... See more
Company details
Written by the company
At Mister Woof's, we’re committed to helping pet parents like you give your pup everything they need to live happier, healthier, and longer lives. Our mission is simple, full commitment to improve your pup's quality of life. In our eyes, the world is a better place with animals. That's why we carefully researched, designed and curated the best products available on the market today, to make shopping for your pups easy.
Contact info
Australia
- misterwoofs.com
Hasn’t replied to negative reviews
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Criminal
Same experience as many others here I can now see. I ordered the product in January. They took the money and, after 4 months, I have never received anything other than a few excuses via email. I am so frustrated but don't know what, if any, action I can take.
Not even 1 star to be honest
Not even 1 star to be honest - no product recieved.
NEVER RECEIVED PRODUCT
NEVER RECEIVED PRODUCT. I doubt this company even exists. Kept receiving the same message via email: the product is with the carrier and on it's way. They would not provide me with the tracking number. Eventually they stopped replying to my email. DO NOT BUY FROM THIS COMPANY. AMAZON SELLS THE SAME BED.
I placed an order like many others I…
I placed an order like many others I read here in late Feb and nothing has arrived. Initially responding to emails but now they are not. Any info on company address that anyone has found?
FRAUD/SCAM!
FRAUD/SCAM!
Ordered 2 dog sofa bed/covers back in Feb and they never arrived.
Emails back & forth- they complained about suppliers/customers etc but now do not reply at all.
This is a Scam- we need to shut this down!
If I could give Negative stars I would…
If I could give Negative stars I would . I placed an order on February 24th. It never arrived. Have sent several emails directly on their website and from my email. I haven’t even received a response. I have definitely been scammed !!!!!
FRAUD!
I placed an order back in January and it’s still not arrived. I have sent them repeated emails and they keep saying it’s on its way and they are not a scam. They refuse to provide and company details, addresses, names or phone numbers.
DO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE FRAUDULENT.
LIKE EVERYONE ELSE ORDER MADE IN…
LIKE EVERYONE ELSE ORDER MADE IN FEBRUARY AND NO ITEMS DELIVERED. ANSWER EMAILS BLAMING CARRIER- CUSTOMS ANYONE BUT THEMSELVES. DEFINITE SCAM
This company is an absolute Scam
As with some of the other reviews I’m only giving this company one star as I’m not allowed by Trustpilot to give them 0 stars. Please do not try to purchase any of their merchandise as it clearly does not exist. This is a complete scam. I saw their dog beds on Instagram and ordered one on 13/01/2024. It’s now 24/03/2024 and despite many emails are repeated assurances that the order is on its way there has been no delivery. As other reviewers have said the replies to my emails are full of repeated claims that there was a problem with tracking the order or that it was definitely on its way.
‘We apologize for this delay due to the high demand for the product.
The carrier was not able to provide tracking numbers for all orders, which is why we have launched a parallel review in order to provide our customers with order tracking.’
This is rubbish, the company is clearly fraudulent. Please do not order anything from them, you will certainly lose your money.
Delivery is awful - ordered over a month ago and no tracking information - no idea of where the order is and how long it will be until I actually get the dog beds. Very disappointed.
Delivery is awful -
Ordered a dog bed in November and still…
Ordered a dog bed in November and still waiting now it’s March 2024
Save the headache and buy from a reputable company as this definitely isn’t one!!!!
Not a Scam
I have to apologise. After 10 weeks I thought this was a scam.
However my purchase has arrived and is brilliant. Well made good quality and will do the job.
Would I have ordered knowing would take 10 weeks probably not.
But has arrived and definitely not a scam.
SCAM
SCAM, avoid.
Same as all the others - Ordered in Dec 23. Never received item, just kept being told the item is on its way and that a refund is not available.
Scam This company is a scam
This company is a scam. They take your money and supply lies not products
AVOID - FRAUDULENT COMPANY
Only gave them one star because it won’t let me give me zero! Fraudulent thieves. I don’t believe they have anything to sell. Nothing received and same emails as others have received. Recovering costs through my credit card company….
Absolute SCAM
Absolute SCAM.
So disappointed I didnt check reviews first but as this was through Facebook I thought it was legitimate. Ordered December 2023. As per other victims I have had replies to my e-mails all pretty generic messages saying "package has been shipped but the tracking is not yet available, because the carrier has not yet registered all the packages.
As soon as your parcel number is registered, you will receive an email to inform you".
I have reported to my bank, Facebook and Police
Absolute scam do not purchase from this…
Absolute scam do not purchase from this company still waiting for my order to arrive, again DO NOT ORDER from here!
No stars avoid and a total scam
No stars avoid and a total scam. Wish I’d read the reviews first before I ordered. 8 weeks I ordered and still waiting and being advised I can’t get a refund as it’s shipped. However no tracking number and just being robbed off by email. DO NOT BUY from them.
SIMPLY DREADFUL
Order never delivered despite many emails to the company. Tried to cancel and get a refund. Nothing.
DO NOT USE THIS COMPANY
Not received my order
It says my order has not been shipped, a month later
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