Misty Glass Limited Reviews 

624
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and exceptionally knowledgeable about all replacement options. People consistently mention that scheduling appointments and receiving initial quotes is entirely straightforward and handled with remarkable efficiency. Buyers also highlight the great value, emphasizing that the prices charged for new window units are very reasonable and fair. Reviewers express high satisfaction with the completed work, pointing out that installations are executed swiftly without leaving any mess behind. Consumers confirm they would gladly recommend these services to others for any future glass replacement needs.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth process from initial quotes to final... See more

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, expertise, and efficiency... See more

Price

Clients share positive opinions on price, highlighting that the costs are very competitive, reasonable, and... See more

Quality

People report positive experiences with quality, highlighting outstanding service and craftsmanship.... See more

Product

Users describe ambiguous feelings regarding the product, sharing both replacement needs and satisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more

Company replied

Rated 5 out of 5 stars

Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more

Rated 5 out of 5 stars

The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in... See more

Company replied

Rated 5 out of 5 stars

Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Glass repair service
  3. Repair Service

Written by the company

At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(624)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good company to use

I had a good experience with misty glass,
Good service.
Good communicators.
On time.
Clean.
I would recommend them and I would use them again.

29 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your kind review Sam. We're so pleased to hear you had a good experience with Misty Glass. Providing good communication, arriving on time and leaving everything clean and tidy are all things we take great pride in, so it's wonderful to know this was reflected in your experience.
Thank you for your recommendation and for saying you would use us again, it really means a lot to our small family business. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

New Window

Anthony was prompt, professional and did an excellent job

18 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your wonderful review Lesley.
We're delighted to hear that Antony was prompt, professional and did an excellent job. We take great pride in providing a reliable, high-quality service, so it's fantastic to know you were happy with your experience.
Thank you for choosing Misty Glass. We really appreciate your support and hope to help you again in the future! 😊

Rated 5 out of 5 stars

Brilliant service

Brilliant service, everything was excellent

23 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review Andrew.
We're delighted to hear that you were pleased with the service and that everything was excellent from start to finish.
Thank you for choosing Misty Glass and for taking the time to leave your feedback. We really appreciate your support and hope to be of assistance again in the future. 😊⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Absolutely first class company

Absolutely first class company, from reaching out for a initial quote with Jade to Anthony calling out for a measure up and subsequent fitting… everything was just perfect and that’s coming from someone who is extremely fussy about tradesmen… if your looking to get your blown windows replaced look no further these are the guys to call.

22 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Paul. We're delighted to hear that you were happy with every stage of the process, from your initial enquiry with Jade through to Antony carrying out the survey and installation.
It's especially rewarding to hear such positive feedback from someone who describes themselves as very particular about tradespeople! We pride ourselves on providing a professional, reliable and hassle-free service, so it's wonderful to know we met your expectations.
Thank you for your recommendation and for choosing Misty Glass. Your support means a great deal to our small family business, and we really appreciate you taking the time to share your experience. 😊⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Exceptional brilliant service

Exceptional brilliant service, great prices and very helpfull back office staff (Jade). Fitted ontiem and superb quality job ;-) 5 stars

18 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review. We're delighted to hear that you were happy with the service, pricing and the quality of the installation. It's also lovely to hear your kind comments about our office team, Jade will be especially pleased to read them!
Thank you for recognising our efforts to provide a smooth service from start to finish. We really appreciate your 5-star review and your support of our small family business. 😊⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Excellent

Really helpful, friendly efficient service. Would thoroughly recommend.

18 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review Susan. We're delighted to hear you found our service helpful, friendly and efficient. Providing excellent customer service is very important to us, so it's wonderful to know you were happy with your experience.
Thank you for your recommendation and for choosing Misty Glass. We really appreciate your support! 😊

Rated 5 out of 5 stars

Just double glzed unit replaced…

Just had a double glzed unit replaced by Misty Glass, the service from beginning to end was impeccable. communication with the office and the fitter was clear all timed dates were kept.
I would strongly Misty Glass.

17 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your fantastic review Anthony. We're delighted to hear that the service was impeccable from beginning to end. Clear communication and keeping to our agreed dates and times are things we pride ourselves on, so it's great to know this was reflected in your experience.
Thank you for your recommendation and for choosing Misty Glass. We really appreciate your support and are pleased we could help with your double glazed unit replacement. 😊

Rated 5 out of 5 stars

Had a new glass replacement to a…

Had a new glass replacement to a kitchen window and received excellent service from enquiry to replacement would highly recommended

11 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review!
We’re delighted to hear you were happy with the service from your initial enquiry right through to the replacement of your kitchen window.
Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. Thank you for choosing Misty Glass! 😊

Rated 5 out of 5 stars

Great professional company

Great service today had 3 windows replaced because they failed, Anthony was here on time and had the job done in no time, no mess was left at all for me to clean up, and the price was reasonable.
I would definatley refer a friend if they needed windows replaced.

10 June 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your fantastic review Tracey. We're delighted to hear you were happy with the service and that Antony arrived on time and completed the work quickly and efficiently. It's great to know the replacement of your three windows was carried out with no mess left behind and at a price you were happy with.
Thank you for your recommendation, it really means a lot to a small local business like ours. We appreciate you choosing Misty Glass and hope to be of assistance again in the future. 😊

Rated 5 out of 5 stars

Good job

Smooth, efficient and quick from initial enquiry to measuring to fitting to communication by all concerned. Thanks

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Replacement double glazed units

From first contact to job completion I was well pleased with the efficiency of the process and the care taken in installation. This is the second time over two years (different properties) that I have used this firm and there was no change in their high standards.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly and professional experience with both Antony and Office Manager Jade. Splendid job, and in future I would not bother looking elsewhere for quotes.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Replacement Double Glazing Panels X 3

From start to finish, Misty Glass were superb in their communication. They came and measured up, then fitted the glass Monday (1/6/2026). The service was excellent. Clean, tidy, efficient and arrived on time. It’s the second time I’ve used them to replace my glass, and I can’t recommend them highly enough.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Easy process to follow for new windows. Professional and friendly. Used this company for several years. Certainly recommended.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent local company

Excellent company. After entering a few details online, I received an estimate by email. The fitter then came out to measure the panes and confirmed the quote, which stayed exactly the same as the original estimate — no upselling at all.

I accepted the quote and was given a fitting date for a few weeks later. He returned as arranged to fit two replacement panes, which only took about 10 minutes. He worked around the bedroom furniture without any fuss, even taking his boots off as it was a wet day, which was really appreciated.

The job was completed quickly and to a high standard, with no mess left behind. Very friendly and professional service throughout — would definitely recommend.

4 June 2026
Unprompted review

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