Misty Glass Limited Reviews 

624
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and exceptionally knowledgeable about all replacement options. People consistently mention that scheduling appointments and receiving initial quotes is entirely straightforward and handled with remarkable efficiency. Buyers also highlight the great value, emphasizing that the prices charged for new window units are very reasonable and fair. Reviewers express high satisfaction with the completed work, pointing out that installations are executed swiftly without leaving any mess behind. Consumers confirm they would gladly recommend these services to others for any future glass replacement needs.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth process from initial quotes to final... See more

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, expertise, and efficiency... See more

Price

Clients share positive opinions on price, highlighting that the costs are very competitive, reasonable, and... See more

Quality

People report positive experiences with quality, highlighting outstanding service and craftsmanship.... See more

Product

Users describe ambiguous feelings regarding the product, sharing both replacement needs and satisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more

Company replied

Rated 5 out of 5 stars

Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more

Rated 5 out of 5 stars

The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in... See more

Company replied

Rated 5 out of 5 stars

Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Glass repair service
  3. Repair Service

Written by the company

At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(624)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Antony at Misty…

Excellent service from Antony at Misty Glass. Friendly, reliable, and professional throughout. Communication was great, the work was completed to a high standard, and everything was left tidy afterwards. Would happily recommend and use again. Thank you

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen glass replacement

The fitter arrived on time very polite gentleman got on straight away to to the job in a very quick time and absolutely no mess . Would recommend this company to anyone and certainly would use again

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Replacement sealed units

Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installers years ago. Price for the sealed units was reasonable. Would highly recommend this company for anyone needing replacement double glazed units.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Friendly and efficient service from enquiry, to quote through to completion of the job.
Very impressed. Would definitely use again.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

What a fantastic job this morning !

What a fantastic job this morning !!
quick , prompt, tidy , brilliant job, no mess , no fuss, pleasant tradesmen who know what there doing!
No hesitation using again .
BIG thanks .we can see again .x

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Spot on company

Anthony and Adam visited us a couple of hours earlier than the arranged time, after they had checked that it was okay to do so. They replaced 4 windows, 2 upstairs and 2 downstairs in an amazingly short time, and no mess. Totally professional in every way, and very polite with it, I would recommend Misty Glass to anyone. One very satisfied customer.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Competatively priced and first Class service from initial quotation through to fitting. I will use again for additional windows

8 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review. We’re so pleased to hear you love your new windows and that you were happy with the quick and tidy installation.
Thank you for choosing Misty Glass, we really appreciate your support!

Rated 5 out of 5 stars

A great job

Antony was very polite , friendly and efficient . He did a great job. It was so refreshing to have someone who was professional and that cared about what they were doing . We would definitely recommend this company.

19 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your lovely review Hilary.
We’re delighted to hear you were happy with Antony’s work and found him polite, friendly and efficient. It’s great to know his professionalism and care for the job stood out to you.
We truly appreciate your recommendation and your kind words — thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish! Polite punctual and professional workmanship. Fast & reasonable rates. Would 100% recommend!

18 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your amazing review! We’re delighted to hear you were happy with the service from start to finish and that you found the team polite, punctual and professional. It’s also great to know you were pleased with the speed and pricing of the work.
We really appreciate your 100% recommendation, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Double glazed window replacement.

I had 4 wooden framed windows which had condensation inside them, replaced by Misty Glass. On the day, they phoned me and said they could do the job earlier than planned and arrived at 10.30 instead of 11am. They finished the job about 12.00. They were quick and efficient and friendly and I would highly recommend them to anyone.

16 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your kind review Ian. We’re really pleased to hear you were happy with the replacement of your wooden framed windows and that the team provided a quick, efficient and friendly service. It’s great to know the earlier arrival time worked well for you too. We truly appreciate your recommendation and your support, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Absolutely brilliant service from …

Absolutely brilliant service from start to finish, very tidy and respect people's property, I would highly recommend misty glass 5*

16 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic 5⭐ review John.
We’re delighted to hear you were happy with the service from start to finish and that you appreciated how tidy and respectful the team were whilst working in your home.
Your recommendation really means a lot to us, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Excellent Service

Excellent Service - friendly and efficient team. Used this company before for previous replacement windows so pleased with everything.

15 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your lovely review and for choosing us again Joan.
We’re really pleased to hear you were happy with the friendly and efficient service once again. It means a lot to us that you’ve returned to use Misty Glass for further replacement windows.
We truly appreciate your continued support!

Rated 5 out of 5 stars

Excellent Company

Have used Misty Glass several times and they have always been very efficient, quick to respond to enquiries and reasonably priced.

11 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your continued support and kind review.
We’re delighted to hear you’ve been happy with our service each time you’ve used us, and that you’ve found us efficient, responsive and reasonably priced.
We truly appreciate your loyalty, thank you for choosing Misty Glass again and again!

Rated 4 out of 5 stars

Anthony from Misty Glass came to my…

Anthony from Misty Glass came to my home to measure up 3 upstairs windows, one of which was very large and one was an obscure bathroom window. Sent the quotes later on that same day. After a few days I picked a date to be fitted. Week before fitting I broke my hip so had to cancel, they were really nice about it, after 7 weeks I got back in contact with them and arranged another date. Anthony came with another gentleman and proceeded to to take old glass out and put new glass in, they both did a really good job, windows great, removed all rubbish and glass and even hoovered up after themselves. I definitely would recommend this company.

7 May 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

hank you so much for taking the time to leave such a lovely review Lynn.
We’re really pleased to hear you were happy with the whole process from measuring and quoting through to the installation itself. We’re also very sorry to hear about your hip, and we hope you’re recovering well.
It’s great to know Antony and the team looked after everything for you, completed the work to a high standard and left everything clean and tidy afterwards.
We truly appreciate your recommendation and your kind words — thank you for choosing Misty Glass!

Rated 5 out of 5 stars

Quick efficient and reasonably priced

Quick efficient and reasonably priced

30 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you for your review. We’re really pleased to hear you found our service quick, efficient and reasonably priced. We appreciate your support, thank you for choosing Misty Glass!

Rated 5 out of 5 stars

This company have got it right

This company have got it right. They were efficient from start to finish. What they said they did and what they promised they delivered, promptly. What was appreciated was their friendly and professional manner keeping you informed at all times.
A sincere thank you to both Jade and Anthony.

22 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

hank you so much for your lovely review Michael. we really appreciate you taking the time to share this. We’re delighted to hear you were happy with the service from start to finish, and that everything was delivered as promised. Keeping customers informed and providing a friendly, professional service is exactly what we aim for, so it’s great to know that stood out to you.
A big thank you from both Jade and Antony for your kind words and support.
We truly appreciate your recommendation 😊

Rated 5 out of 5 stars

What can I say?

What can I say? Excellent service, efficient, friendly and punctual. Very reasonable prices and someone we will definitely use again. More companies should be like this. A 5 star experience from start to finish.

20 April 2026
Unprompted review
Misty Glass Limited logo

Reply from Misty Glass Limited

Thank you so much for your fantastic review Keith.
We’re delighted to hear you found the service prompt, efficient and professional, and that the work was carried out quickly and cleanly. It’s especially great to hear your kind words about Antony, we’ll be sure to pass that on.
We really appreciate your support and your “full marks”, thank you for choosing Misty Glass!

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