Men's Luxury Outlet Reviews 657

terrible. ordered shoes 5 months ago. Did not send shoes. Refused to refund payment. customer service terrible.
Avoid!!!

This is a scam ! nothing ever arrives

Terrible Company-SCAM
Do not order anything from this company!

If negative 5 stars was a thing this would be it……it’s Fake never got my order waiting since the beginning of this year this is another “wish” kind of app i wish i didn’t trust it or wasted my money

This company is dishonest and takes your money without delivering the product! I ordered shoes for my son as a Christmas present in November, 2022, and it's now 9 months later, and they have never arrived! I contacted them repeatedly and asked for a refund, which they said they don't do. Also said they have no control over the shipping. The company needs to be shut down - DO NOT buy from them!!

Waiting 8 months (and counting) for my shoe order. Their terms and conditions state they don’t give refunds for delayed items. So, they’ve basically run off with the money I paid for the shoes. Don’t bother with them.

I ordered three pairs of shoes and only one shoe came and I asked customer service and they said they will handle it and after three months I still have net received the other two shoes or a refund and I’ve made multiple more complaints

Horrible company. They take your money and don’t ship the shoes. Order was place at the end of December and it is now 9 months later! Customer service just gives a generic response and they have never even provided a tracking number.

Ordered shoes in November 2022, here we are August 2023. No shoes, no refund even after contacting company on multi occasions. It’s a drop shipping scam

Ordered on 4/30/2023...order says unfulfilled and no actual updates on shoes everytime i email them...this company needs shut down. MLO is a scam. Can't get your money back, so someone really is making out well on these.

Ordered 2 pairs of shoes. Received one and wrote an email for not receiving the other. It's been almost a year and still haven't received the other and they still keep a computer generated response every email

Shoes never delivered to me. After 8-10 emails, they keep saying the shoes were on their way and claimed they could not update tracking details due to the courier.

I placed an order for one pair of shoes in April 2023. The order never shipped out. Fast forward to the middle of May, the site was promoting the same shoes on sale, stating production would be complete June 1 for them to ship out. It is now August and still not shipped and they’re still saying mine are in production!! How is this possible. Nothing has been done to rectify this issue and I’m still waiting four months after ordering. I will never purchase from them again.

Waiting over half a year for shoes. They took payment, won’t refund, no tracking, etc. This company is trash. Going to reach out to my bank and hopefully they can get my money back.

Trash business

2 months waiting for my shoes, it is a scam nobody should get anything from them it is a fraud

They are keep charging me monthly even I cancelled my subscription. I have to call my bank to dispute every month.
They are ignoring my e-mails and instagram messages.

i have been waiting 7+ months for my shoes. they have already taken my money, have no tracking information, and no updates on my shoes. they refuse to refund my money. horrible horrible customer service.

Ordered a pair of shoes and never received them. I reached out to customer service multiple times and they gave me the run around about warehouse delays. I ended up disputing the charge on my credit card. I kind of had a feeling they were scammy once I saw so many complaints after the fact. Save yourself the headache and get any other pair of shoes.

Ordered shoes back on March 30, 2023. Still have not recieved anything and the help desk says the same thing. We are running behind. Seems like a scam at this point.

Still awaiting shoes ordered in Dec of last year. Still receiving the runaround. So angry