Avoid this company - they are scammers - they delivered a unit to us that was damaged, then blamed us saying we damaged the packaging. they need to be reported to Trading Standards. They accept no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wish I'd checked here first before ordering. Item arrived without the pre drilled holes to attach the feet. Contacted them within 30mins of delivery too! Now it's been more than a week without any con... See more
Very good delivery service, quick, and although horrible weather, was only a couple of hours late and they'd come all the way to South Yorkshire from London. Delivery guys very helpful. Wardrobe took... See more
Avoid at all costs delivery arranged for set day so.moved sofas.ojtside in rain.tjen mn furniture said can't delivery for 3 days,when they finally answered calls,so due bad weather going be sat on ca... See more
Company details
Written by the company
Bedroom Furniture Online in UK with Modern Furniture Online which Provides Wide Variety of Furniture including Wardrobes, Sofas and Beds.
Contact info
Unit 2, Essex House, SS13 1BY, Basildon, United Kingdom
- 02036330786
- info@themodernfurnitureonline.co.uk
- mnfurnitures.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and great value
Great value wadrobe, solid design, fast delivery... and the delivery drivers were so helpful, making sure the product was somewhere safe and not in the way. I would definatley use and recommend MN Furnitures
I bought 250cm Chicago- almost didn't…
I bought 250cm Chicago- almost didn't down to reviews but chanced it due to the fact it was over 200 cheaper here than anywhere else
Delivery was extremely quick and they guys that assembled were great
The final product was slightly different than I expected as I was sent a photo of the product I wanted to order and the final product I got has a rail missing they supplied 2 not 3 had a light missing I was supplied 2 not 3 and had 2 shelves missing I contacted mn furniture but they've just ignored it
Wouldn’t even rate it a 1 rip offffffff…
Wouldn’t even rate it a 1 rip offffffff !!!!!
I ordered an Oxford sofabed and was…
I ordered an Oxford sofabed and was contacted by MN furniture later a few days later to offer another sofa without any explanation in the email ???. I enquired why they offered us another sofa and told out off stock the one i ordered when advertise high volume off stock on their website for the sofa I ordered. I requested a refund which having to get PayPal involved in the end eventually got the refund in my favour. Was not a nice experience to try to get your money back and making it difficult and delaying fund as getting PayPal involved I got funds back but I feel would have been an extremely difficult position if PayPal were not involved with MN furniture. My experience was not a good one and I would be very careful and see they have what you order in stock before you pay even if they say on the website it's in stock as this is not the case as you will have a hard time to get your funds back which in my experience had to be with the help of PayPal intervention . Avoid if you don't want the hassle as my experience was a bad one and best to keep away to avoid any stress.
I ordered a wardrobe and waited 1 week
I ordered a wardrobe and waited 1 week, didnt get it. They just called and said you will get it next week (who knows which day?) and it will be 30£ higher price. Not recommend this company. By the way everyday they are asking for 10£ deposit
Worst quality furniture I have ever…
Worst quality furniture I have ever come across coupled with no support. Avoid unless you want a big headache.
I will Never buy from this company…
I will Never buy from this company again
Wardrobe delivery date changed three times and customer service was very bad. The telephone number does not work.
Only delivered part order and still awaiting the other part of order which was placed on October 1 it is now 10 nov.
Disgusting and disrespectful company
Hello Everyone,
I have come on this platform to let you know Mr Naveed Ahmed Bhatti and his team is running a unprofessional business,
They sent me damaged goods and a unprofessional fitter, a household member was injured,
I have all the evidence needed to prove the above, please don’t waste your time and money hear,
Would highly recommend you take your money somewhere else.
Mr Bhatti and his team think it’s appropriate too laugh at a unhappy customer and tell them do what you can do.
As they’ve already been paid and don’t care about there customers
Ordered sofa-bed
Ordered sofa-bed, delivered on time, good communication. No issues, happy with my purchase.
Fantastic service very quick delivery
Fantastic service very quick delivery.
Thank you
SCAM COMPANY
SCAM COMPANY. They are not even a company, they are only the girl who answers the phone to charge you (then disappears forever) and the delivery man. I made my order via Facebook, (the girl's name is Anna), and she told me that for the price she was going to pay for the wardrobe, they would leave it assembled and installed with the lights. At 10 o'clock the night before, he calls me the delivery boy and says that he only brings it, that someone else from the company will come to put it. Thank goodness I saw the reviews and I guessed that no one else was coming to assemble the closet, and that it was probably broken, or missing parts. They do not return the money. Be very careful !!!
Worst company on the market they are…
Worst company on the market they are advertising there items on Facebook market with a whats app group that are unhelpful messaged them as missing all the fittings no response then block my number so now have a wardope with no fittings
Had absolutely no problem with this…
Had absolutely no problem with this company or the product...in fact the wardrobes that I purchased are excellent quality and look good. Nice easy transaction and kept well informed right through to delivery. Very pleased.
not numbering
Terrable, ALL parts without number. Dont know how to start. Just sorting now.
Think the ALERT from Trust Pilot speaks…
Think the ALERT from Trust Pilot speaks for itself, merchant not playing by the rules, reviews not reflective of the truth!
BUYER BEWARE AVOID this company.
communication is horrible
communication is horrible, if you have problems or missing bits from your order they just ignore you. ordered wardrobe from them and it had sliding door rails missing, contacted them about it and to try and solve it but was ignored, no answer, no reply. if you pay cash suggest you to ask for receipt. horrible company and will never buy again nor recommend to anyone.
Damaged and missing parts
Damaged and missing parts. Poor and very slow customer service. Still waiting for them to rectify problems that I had with my purchase.
Good quality wardrobe delivered on time…
Good quality wardrobe delivered on time pleasant delivery driver
Would use again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








