Modernlookradiators 

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See what reviewers are saying

Rated 2 out of 5 stars

Ordered a radiator 4 days ago, messaged them twice once by email once by the online form and heard absolutely nothing back. I have no idea when or if the radiator will be delivered therefore I will... See more

Rated 5 out of 5 stars

Used for various things in our newly bought house that we are refurbishing eg- gas fire removal, gas hob installation. Most recently provided and fitted new radiators all through the house. Really hig... See more

Rated 5 out of 5 stars

Great choice on website. Easy to find what i needed. Paid for online for click and collect. Shortly after placing order received call advising it would be easier for them to deliver at no additional... See more

Rated 1 out of 5 stars

Ordered a radiator almost a month ago, yet still nothing arrived. Phone calls and emails are left unanswered. This is a scam

Company details

  1. Radiator shop
  2. Plumber

Written by the company

we are uks no1 provider of designer radiators to the public and trade. We can help you pick the perfect radiators for your specific home, and provide free quotes on sizing, location and fitting of your radiators according to the requirements of your home. You won't need to waste time and energy looking around for someone to fit your brand new radiators! We are a comprehensive "one-stop-shop" for gas heating systems. We can install them in your home, at a time of your convenience as we have an in-house team of Gas-Safe Certified engineers who will answer any questions you might have and ensure that the installation is to your satisfaction. After all, who knows more about our radiators than ourselves!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful service

Awful service. Received a damaged radiator. Called the company, they said just repaint it or we can give you £20 off. I told them I payed for a brand new radiator. They said they will replace the radiator but will not give me delivery date. They have stopped answering my calls and replying to my emails. I am left with a damaged radiator.

21 November 2025
Unprompted review
Rated 2 out of 5 stars

Poor communication

Ordered a radiator 4 days ago, messaged them twice once by email once by the online form and heard absolutely nothing back. I have no idea when or if the radiator will be delivered therefore I will begin the process of a refund via my credit card company.
To update, I contacted them this morning to ask for a refund and they disconnected the call. I left them a voicemail to call me back and they have not responded. I have since telephoned again and emailed again. I have now raised a dispute via the credit card company.

The radiator randomly appeared today after no communication. It's a nice radiator. The complete lack of communication has massively let this company down. I now need to cancel the banking dispute. This could have all been avoided had they returned any of my calls or emails.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Order process easy

Order process easy, delivery arranged quickly. Although delivered to the wrong added initially, they were quick to fix this and picked it back up and brought it to the correct one within an hour or so. Polite and friendly.

7 January 2025
Rated 5 out of 5 stars

Fantastic service

Ordered 2 radiators on std delivery and they delivered next day less than 24hrs. Rads were extremely well packed and in perfect condition. Fantastic service

3 January 2025
Rated 3 out of 5 stars

The column radiators from

The column radiators from Modernlookradiators are fantastic! They not only keep my home warm but also add a touch of elegance to my interiors. Installation was quick, and the team was professional. Highly recommended!

4 December 2024
Rated 3 out of 5 stars

I needed a radiator urgently

I needed a radiator urgently, and Modern Look Radiators delivered it quicker than I expected! The product was exactly as described, and it was packaged securely. Couldn’t ask for better service.

7 May 2024
Rated 5 out of 5 stars

Outstanding customer service

Great choice on website. Easy to find what i needed. Paid for online for click and collect. Shortly after placing order received call advising it would be easier for them to deliver at no additional cost as I was fairly local. Superb customer service.

28 November 2024
Unprompted review

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