Modernlookradiators 

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See what reviewers are saying

Rated 2 out of 5 stars

Ordered a radiator 4 days ago, messaged them twice once by email once by the online form and heard absolutely nothing back. I have no idea when or if the radiator will be delivered therefore I will... See more

Rated 5 out of 5 stars

Used for various things in our newly bought house that we are refurbishing eg- gas fire removal, gas hob installation. Most recently provided and fitted new radiators all through the house. Really hig... See more

Rated 5 out of 5 stars

Great choice on website. Easy to find what i needed. Paid for online for click and collect. Shortly after placing order received call advising it would be easier for them to deliver at no additional... See more

Rated 1 out of 5 stars

Ordered a radiator almost a month ago, yet still nothing arrived. Phone calls and emails are left unanswered. This is a scam

Company details

  1. Radiator shop
  2. Plumber

Written by the company

we are uks no1 provider of designer radiators to the public and trade. We can help you pick the perfect radiators for your specific home, and provide free quotes on sizing, location and fitting of your radiators according to the requirements of your home. You won't need to waste time and energy looking around for someone to fit your brand new radiators! We are a comprehensive "one-stop-shop" for gas heating systems. We can install them in your home, at a time of your convenience as we have an in-house team of Gas-Safe Certified engineers who will answer any questions you might have and ensure that the installation is to your satisfaction. After all, who knows more about our radiators than ourselves!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Modern lookr adiators Awful customer service, Avoid

Ordered a rad for delivery and paid £49 for next day Saturday, i had no confirmation sent through so rang at the end of the day to check that it was defiantly coming and the young lady confirmed that it was and i would be getting a text message in the morning to confirm the time. No text was received and they are not open on a Saturday so couldn't get hold of them, i left a message for them to call me and they never did, i gave them until lunch time on Monday to call but they never called. When i called and finally got through the lady said that it would now delivered on Tuesday and she would refund the £49, i raised my voice as this just wasn't good enough and she slammed the phone down!!! sat here now not knowing if we are getting the rad or not, and guess what.... They wont answer the phone again, Awful customer service.

21 October 2024
Unprompted review
Modernlookradiators logo

Reply from Modernlookradiators

Hi Bernard,
With respect, it looks like you've got the wrong company. We have no record of anyone paying us £49 for a radiator as the market price for brand new modern radiators is much higher even for the smallest radiators. We have no one working here matching your description of a "young lady" as our telephone customer advisors are all male, we are in fact open on Saturdays and our delivery protocols are different to what you describe. Needless to say, this review does not relate to our company in any way. We have robust systems in place to address customer grievances. We kindly ask that you retract this review and delete it, as it gives a false impression of our business.

Rated 5 out of 5 stars

Quick and easy to deal with...

Quick and easy to deal with customer service great I ordered the wrong size but not a problem they arranged pick up so returns are simple and straight forward I would highly recommend and also the best price I could find thank you

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Selecting from a wide array of...

Selecting from a wide array of products was effortless. Dealing with this company has been excellent, with competitive prices and swift, well-protected delivery. The radiator looks impressive in its place and functions perfectly.

25 August 2024
Unprompted review
Rated 5 out of 5 stars

New radiators

Used for various things in our newly bought house that we are refurbishing eg- gas fire removal, gas hob installation. Most recently provided and fitted new radiators all through the house. Really high quality job fitted by really nice people. Happy to give advice and go above and beyond to move work around to fit around our time frames. Would highly recommend and will be using in the future

12 February 2024
Unprompted review
Rated 5 out of 5 stars

As Landlords we need honest reliable…

As Landlords we need honest reliable and fast responses Gas Engineers, we have found the one.

We had radiators fitted along with other thing’s.

Definitely be using them again.

Many thanks

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Radiators look great..…

Had issues with 2 radiators which needed replacing, called a number of companies but modernlookradioters went above and beyond in terms of customer service with extremely competitive prices. Radiators look modern and are energy efficient. Would most definitely recommend this company if you are in need of some new radiators.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

5 star service

After scouring the Internet for radiators, I cane across these guys, who helped me choose the perfect size radiators for each room and installed them to. The radiator prices were the most reasonable I cane across and their installing price was lower than my local insurers.
overall 5 star service

3 January 2024
Unprompted review

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