Altaf provided exceptional support with a recent home purchase. There were several obstacles to resolve before the agreed completion date, and he took personal responsibility for keeping the funding... See more
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The later life lender
Written by the company

Baines House, PR2 9ZH, Preston, United Kingdom
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Replied to 82% of negative reviews
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Great service Tracey was super helpful and put me at ease.

Reply from more2life
Absolutely fabulous. Straight forward form on line. Tracey Curzon was very professional and swift to complete my request.

Reply from more2life
I would like to thank Diane Perrin for a great service. Very knowledgeable, helpful and efficient.

Reply from more2life
Good communication & fast service Thankyou Diane Perrin

Reply from more2life
I have used the draw down service several times and always find the staff to very friendly and efficient. Diane Perrin dealt with my latest transaction in a very efficient manner.

Reply from more2life
Excellent service. Tracy Curzon was very pleasant and helpful.

Reply from more2life
Always kind and courteous. As a pensioner I dont always understand techy type stuff but they are considerate of this and patient with us deaf old fogies!! Very helpful and professional service.

Reply from more2life
We were very pleased with how our equity release was handled in the first instance. When we contacted More2life for a second time to access our drawdown facility we were once more greatly impressed with the efficiency Tracy Curzon Handled our request. We would have no qualms in recommending More2life to our family and friends. Many Thanks.

Reply from more2life
We had an awful time with this dreadful company. My late auntie suffered from depression for many decades and took out a lifetime mortgage which she made several drawdowns on. The spiralling debt from her lifetime mortgage exacerbated her depression in later years. This company should be renamed 'End of Life' as it certainly contributed to my late auntie's demise. We had no idea she had took out this lifetime mortgage until we discovered the documents in her house after her passing. She wasn't properly assessed for the mortgage and all consultations were over the phone. It really should have been a last resort and they did not assess her ability to understand the negative effects of compound interest on her property equity. Due to the severity of her depression, it took us a number of months to clear and prepare the house for sale. All the while, interest is continuing accruing at an alarming rate (£1000 a month) we asked for some compassion and for this to be paused as it was placing immense stress on our family during what was an incredibly difficult period. We went to a solicitor and the Ombudsman as my auntie was a vulnerable widow with a clear history of severe mental health problems and they took advantage of her. My elderly father had calls off this company asking when their money would be paid, it placed incredible stress on us. It is disgusting the amount they charge vulnerable customers, my auntie's illness affected her ability to understand the consequences of this vulture company. If you are considering using this company, please do not as their sole aim is to make as much money as possible and steal your house. We found years’ worth of mortgage statements scattered all over my late auntie's house it was such a traumatic experience and we received no compassion from this company, who just want to steal people's money. Do not believe the 5 star reviews as they will be fake. Use caution and discernment and stay well away from them.
Very happy with my experience with More2life. Diane Perrin and her team are very professional and knowledgeable i was kept informed every step of the way through emails and phone. Would recommend.

Reply from more2life
What a truly horrendous experience. This company took the stress of moving to a new level. We wanted to move house, and ‘port’ our Lifetime Mortgage with us. Not something they want you to do perhaps.. The Moving Team do not want to talk to you, so they don’t take phone calls, they will reply to emails, but only 2 days later. They do not communicate internally, so their Accounts don’t tell them when you pay fees. They don’t communicate with their Solicitors, but send an email to you asking if you would like to close the file, while you are about to ‘exchange’. As for the future, we certainly won’t move again, but will do everything possible to pay this lot off.

Reply from more2life
We have done a few drawdowns know and it just gets better. Having to sign docusign is so much better. Not having to wait for the postal service. All went very well and any queries were answered quickly. Money was in our account just as Diane Perrin had confirmed. Many thanks

Reply from more2life
I have just used more2life to drawdown some extra cash and it was an easy, seamless procedure. I was kept informed of the steps by Diane Perrin who was very personable and informative. A very pleasing experience.

Reply from more2life
The service we received from staff was exceptional.The mater was dealt with very smoothly

Reply from more2life
I've drawn down a few times now, and things have always been straightforward. Diane Perrin completed my case this time, and I must admit, I'm loving Docusign, as it saves horrendous postal waits for the paperwork.
Till my next project...🫣
Thanks Diane ☺️

Reply from more2life
I have used more2life on two previous occasions which were conducted very efficiently. This is my third drawdown and was dealt with by Tracy Curzon very professionally .Thank you.

Reply from more2life
The more2life team were great Tracy Curzon completed our request in less than 24 hours after signing the offer.

Reply from more2life
From start to finish the procedure was very easy and successful with the help of Tracy Curzon

Reply from more2life
It was quick and dealt with efficiently. The times I had to speak to an actual person, they were hepful.

Reply from more2life
We wanted to port our lifetime mortgage with MORE TO LIFE and it has been an unremitting nightmare. We have not yet Received permission from MORE TO LIFE to port because they have delayed and procrastinated endlessly causing severe stress to me and my husband. We want to buy a bungalow because of my husbands increased lack of mobility following two years of illness.
MORE TO LIFE surveyed this property on March 31st and referred it to the Underwriters yet by today (May 6th) they have still not given us permission to port. Both our buyer and seller are getting very anxious and we fear they may withdraw. The stress that the delaying by
MORE TO LIFE has caused is now impacting upon my
health.

Reply from more2life
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