Emily was great- I previously dealt with Corrine (she was also great) I believe Corrine has now retired. But was a seemless transition when Emily took over- whole process ran very smooth and found... See more
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Review summary
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Excellent service from Susan as always. Gives me clear information, finds the best rates and quickly responds to any questions. Definitely recommended and will use again when my fixed term is up.
Company replied
Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more
Company replied
I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more
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Company details
Written by the company
Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.
Contact info
16 Holme Buildings, HX3 8LJ, halifax, United Kingdom
- 01422206090
- julie@mortgagecall.co.uk
- mortgagecall.co.uk
4.9
Excellent
99 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Zoe has been absolutely tremendous…
Zoe has been absolutely tremendous throughout from the first contact.
Thank you for all your help. You made the process so easy and no stress.
Full stars 🌟
3 June 2025
Unprompted review
Reply from Mortgage Call
Good Morning Hayley,
Thank you so much for taking the time to leave such a lovely 5* review for Zoe. I'm sure you will have seen with all her other Trust Pilot reviews she always goes above and beyond to deliver the best for our clients. Glad to hear that Zoe made it as stress free as possible for you. Once again, Many Thanks, from Julie & Zoe
Phenomenal first class service from Zoe…
Phenomenal first class service from Zoe at Mortgage Call. She explained everything in great detail and went out of her way to seal the deal and defused all the stresses of the process of moving house.
I genuinely couldn't recommend her highly enough. 10/10 service.
Thanks Zoe
22 May 2025
Unprompted review
Reply from Mortgage Call
Morning Kyle,
Thank you so much for taking the time to leave a lovely 5* review for Zoe. Yes, she always goes above and beyond to deliver a first class service and I am very proud to have her as part of our Team.
I hope you are settled in your new home and wish you every happiness. Kind Regards, Julie & Zoe
Very satisfied
I never leave any feedback, but this time I do really want to write a few words, with a pleasure and from my heart.
My wife and I spoke to a few mortgage advisors and they are good, but thanks of God and EweMove we found Zoe.
Experience is great!! She found the
best deal for us that could be in our case. No time wasting, real professional you can trust.
But the most important what we like and will always remember, that she really cared about us and wanted our young family to move in to our first home. She was like a good friend not just an advisor. I could feel that in every conversation with her.
Thank you so very much Zoe! Now we can enjoy our dream. We wish you success and prosperity, because you really deserve this!
15 May 2025
Unprompted review
Reply from Mortgage Call
Good Morning Christian. Thank you so so much for such a very heartfelt review! Wow!! I feel like I am on repeat with Zoe and our other Mortgage Brokers! Zoe, is extremely good at her job and always goes above and beyond for her clients to reach their dream goals. There is no 9-5 with Zoe and our Team! I hope you are settled in your new home and wish you every happiness. Lots of Love from Julie & Zoe
Zoe has been amazing throughout my…
Zoe has been amazing throughout my mortgage journey for my first home. She was always helpful, answered all my questions, and made the whole process much easier to understand. I really appreciated her support and guidance. I’d definitely recommend her to anyone buying a home. 🥰
24 May 2025
Reply from Mortgage Call
Hi Rhianna,
Thank you so much for taking the time to leave your 5* review! It is always very much appreciated. Zoe, along with our other Mortgage Brokers always like to make the process as easy and stress free as possible as it can be a daunting experience at times. May I take this opportunity to wish you all the very best and every happiness in your new home. Take Care, Love from Julie & Zoe
Zoe was fantastic throughout the…
Zoe was fantastic throughout the process, explained everything clearly and was very personable throughout. We would thoroughly recommend her service to anyone and will certainly be back in touch when we need to remortgage
23 May 2025
Unprompted review
Reply from Mortgage Call
Hi David,
Thank you so much for taking the time to leave a 5* review for Zoe. It is very much appreciated and welcoming to know that a first class service is always being provided! Zoe always likes to go above and beyond in helping her clients to achieve their goals. May I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Zoe
Louise has been absolutely amazing…
Louise has been absolutely amazing throughout our buying process, she has always been there to answer any questions we had, explained everything clearly and thoroughly and helped us get the best deal on our mortage. Couldn’t recommend a better mortage advisor!
16 May 2025
Unprompted review
Reply from Mortgage Call
HI Ellie,
Thank you so much for taking the time to leave such a lovely 5* review for Louise. It means such a lot! Louise, always strives to achieve her clients goals and goes above and beyond to help. I am proud to say she is a very valued member of the Team at Mortgage Call!! May I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Louise
Brilliant!!
Zoe helped us to find a mortgage on our new build house. I know this wasn’t easy due to a few factors, but Zoe managed to keep us updated, explaining the process and obstacles encountered! We’re now in our new home, and absolutely delighted! Thanks so much for all of your help Zoe!!
1 May 2025
Unprompted review
Reply from Mortgage Call
Good Morning Andy, Thank you so much for taking the time to leave a 5* review for Zoe. Can't believe you have found the time when you have just moved house! Your comments mean such a lot to Zoe and myself. We hope you are now settled in your lovely new home and wish you every happiness. Once again, Many Thanks from Zoe, Julie and the Team
Great help!
Zoe has been a great help! I highly recommend her in seeking out a mortgage. She was very helpful throughout the whole process, keeping me and my brother fully up to date and getting back to us promptly with any questions we had. Very stress free experience.
2 May 2025
Unprompted review
Reply from Mortgage Call
Hi Kevin, thank you for taking the time to leave a 5* review for Zoe. It means such a lot when people have such busy lives! I feel like I keep repeating myself with the replies to all our reviews, but I can honestly say we are very grateful for any reviews left! Zoe always strives to deliver a first class service for her clients and make herself available the best she can. She is a very valued member of the Mortgage Call Team. Once again, Many Thanks from Zoe & Julie
Zoe is a credit to the company
Zoe is a credit to the company. She is always there to answer any queries you may have along the way and responds very quickly.
16 April 2025
Unprompted review
Reply from Mortgage Call
Morning Louise, Thank you so much for taking the time to leave a 5* review for Zoe. We all appreciate the feedback! Zoe, along with our other Brokers always aim to achieve the absolute best for their clients and yes she is an absolute credit to our Company! Once again, many thanks. Kind Regards from Julie & Zoe
Great experience with mortgage call
Great experience with mortgage call. The process of buying my first house was made so much easier. Kelly explained my mortgage options clearly and helped me find the right lender for me. There was an issue with the lender and me being on maternity leave but Kelly got this sorted efficiently.
3 April 2025
Unprompted review
Reply from Mortgage Call
Hi Emma, Thank you so much for your lovely 5* review that you have left for Kelly. This means such a lot to both Kelly and Mortgage Call. We wish you every happiness in your new home and please send Kelly some photos on your new arrival ! Take Care, Love From Julie, Kelly and the Team x
Excellent service.. highly recommend
As a first time buyer I had no idea where to start but Kelly was amazing, she made the process feel super easy! Even with a few glitches in the process as my sale took longer than expected, Kelly sorted all the extensions out and was always on hand to help with any question I had!
Liam was also fab sorting out all the insurance and made that process quick and easy which was great as I also had no idea about what insurance was best!
I will certainly be in touch when I need to sort out remortgaging and would absolutely recommend using Kelly and the team! Thankyou guys!
4 April 2025
Unprompted review
Reply from Mortgage Call
Hi Danielle, thank you so much for your very kind 5* review! It means such a lot to all of us ! I will make Kelly & Liam aware of your review. We hope you are soon settled in your new home and wish you every happiness 🏠
Kind Regards, love from Julie, Kelly, Liam and the Mortgage Call Team
Such amazing service
Such amazing service, Zoe has been incredible.
Within 48 hours of us first saying hello we've almost got everything sorted, really knowledgeable and available for queries, Mortgage Call are really lucky to have someone so passionate and effective!
Happy to recommend!
2 April 2025
Unprompted review
Reply from Mortgage Call
HI Thomas, Thank you very much for leaving such a lovely 5* review. Yes, Zoe is always on the ball with things and does her absolute best in providing a first class service for her clients. I also realise how lucky we are to have someone like her in the Team. However, I am proud to say that all our Brokers deliver the same professional and caring attitude. Once again, many thanks. Kind Regards from Julie, Zoe and the Team
Reply from Mortgage Call
Hi Kyeran, Thank you so much for taking the time to leave a 5* review. It means such a lot to Kelly and our Team. We wish you every happiness in your new home. Kind Regards, Julie, Kelly and the Team
Great service
Zoe was really supportive throughout a stressful process. Always quick to answer any questions and no question was too silly to ask. The support around insurance was high quality. Thanks everyone 🤩
19 February 2025
Unprompted review
Reply from Mortgage Call
Hi Jane, thank you so much for taking the time to leave a 5* review for Zoe & Lee. It means such a lot to Zoe and the team. I am proud to say Zoe, along with the rest of our Mortgage/Protection Advisers always go above and beyond to deliver a 1st class service. Once again, Many Thanks
Great communication and support
Louise is a fantastic mortgage advisor and won’t give up until she gets you the best product possible. Her organisation and communication is brilliant and she is always there to help answer any questions. I highly recommend her to all my friends and family and anyone that needs an advisor.
1 April 2025
Unprompted review
Reply from Mortgage Call
Hi Olivia, Thank you so much for taking the time to leave such a lovely review for Louise, It means such a lot! Can I also take this opportunity to thank you for being such a long standing, loyal customer and recommending Louise to others. Take Care, Julie & Louise
Highly recommend ⭐️⭐️⭐️⭐️⭐️
Susan was with us throughout the whole experience. We were first time buyers and didn't have a clue where to start. Susan was our lifeline! She kept us upto date and explained everything to us, making sure that everything was perfect for us. She did all the work taking all the stress of us. I can not thank you enough! Highly recommend 👌
1 January 2025
Unprompted review
Reply from Mortgage Call
HI Faye, Thank you so much for taking the time to leave such a lovely review for Susan. It does mean such a lot and we take pride on delivering the best service for our clients. Susan, along with all our other Brokers always go above and beyond to achieve the best for their clients. May we wish you every happiness in your new home. Once again, thank you! Love from Julie, Susan and the Team
Zoe 5 star performance was professional right from the…
Zoe was professional right from the start and made my mortgage seeking experience very easy and hassle free, i would not hesitate to recommend Zoe at Mortgage call to my friends and family.
17 March 2025
Unprompted review
Reply from Mortgage Call
Hi Jim, Thank you so much for taking the time to leave a 5* review for Zoe. It does mean such a lot when you get gratification for the hard work that is done to achieve our clients goals. As with all our Brokers, Zoe always goes above and beyond to look after potential, new and existing clients. Once again, Many thanks, Love from Julie, Zoe and the Team
Louise Phillips
This is the second time we have used Louise from mortgage call and her service has been outstanding yet again. Very friendly and helpful during the process and has explained when we have been unsure about something. Would use her services again and recommend to others
21 February 2025
Unprompted review
Reply from Mortgage Call
Hi Thomas, thank you so much for taking the time to leave a 5* review! Your comments are very much appreciated and I will make sure Louise is aware of them. As I’m sure you are aware Louise has been with us for many years and is one of our very experienced Mortgage Brokers who prides herself on delivering a first class service. May Louise and myself wish you every happiness in your new home. Once again Many Thanks, Julie, Louise and the Mortgage Call Team 🏠
Excellent knowledgeable Mortgage Advisor
We have just remortgaged our property with Louise at Mortgage Call and found her to be professional, friendly and knowledgeable. She provided us with the information required to make an informed decision and gave us the best options from the whole of the market. Once we had decided on a product she guided us through the process, answering any queries we had regarding the legal side of things. In addition she referred us to one of her colleagues who also assisted us with life insurance who explained the jargon and again provided an excellent service. I will 100% be using Louise and Mortgage Call when our deal expires again.
20 February 2025
Unprompted review
Reply from Mortgage Call
HI Gemma, Thank you so much for taking the time to leave such a lovely review! It is always very much appreciated by ourselves. Both Louise and Lee (your Protection Adviser) have been with us for many years and always strive to do the best for their clients and provide a first class service. I will make Louise and Lee aware of your review and it's very nice to hear that you will be a returning customer! Take care and once again, thank you!
Highly recommend!!!
As a first time buyer I had no idea how the mortgage process worked, but thanks to Sue and the Mortgage Call team, I didn't have to worry. From the start they provided me with all the information I needed and helped my secure an excellent mortgage. Their mortgage advise was fantastic and I couldn't recommend them enough. After my first property fell through and my mortgage offer expired, they did everything they could to ensure I still had a smooth process, applying for extensions on my behalf. I couldn't be more grateful for all the help you provided. I will definitely be using Mortgage Call again in the future for all my mortgage needs.
6 December 2024
Unprompted review
Reply from Mortgage Call
Hi Thomas,
Thank you so much for taking the time to leave a 5* review and such lovely comments. Sue and the Team definitely appreciate this!! I know I keep saying the same thing in my replies to reviews, but Sue, along with all our other Advisers always go above and beyond to help our clients achieve their dream home. We hope you are now settled and wish you every success and happiness for your future. Once again, Many Thanks from Julie, Sue and The Team!
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