Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Zoe has made the entire process stress free and an absolute breeze! no matter what hurdle has popped up along the way, Zoe has dealt with it quickly and clearly has an incredible amount of knowledge a... See more
I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more
Company replied
Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give... See more
Company replied
Company details
Written by the company
Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.
Contact info
16 Holme Buildings, HX3 8LJ, halifax, United Kingdom
- 01422206090
- julie@mortgagecall.co.uk
- mortgagecall.co.uk
4.9
Excellent
92 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Susan was brilliant as she has been for…
Susan was brilliant as she has been for all my family, managed to adjust my mortgage several times to reduce my monthly payments while waiting for my completion. Highly recommend
1 December 2025
Unprompted review
Reply from Mortgage Call
Hi Sam, Thank you so much for taking the time to leave a lovely 5* review for Susan. It is very much appreciated and I am proud to say that Susan has been with us for many years and always goes above and beyond to achieve the best her clients. May I take this opportunity to wish you all the very best and every happiness in your new home. Best Wishes Julie & Susan
Zoe was an absolute godsend
Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give 6 stars if it was an option, thanks again Zoe!
19 December 2025
Unprompted review
Reply from Mortgage Call
Hi Cameron, Thank you so much for leaving such a fantastic 5*++++ review :)
It means such a lot to both myself and Zoe. I think I need to have it on auto type, but Zoe always goes above and beyond to deliver the best for her clients and for them to achieve their dream goals be it a house purchase or re mortgage to do any renovations. I hope you have had a lovely first Christmas in your new home and may I take this opportunity to wish you every happiness for your future. Once again Many Thanks and Best Wishes for 2026. Julie & Zoe
Highly recommend Zoe
Highly recommend Zoe! She has helped me with my first mortgage and has been great. No waiting around, everything went smoothly and sorted quickly, as well as getting me a good deal :) !
2 December 2025
Unprompted review
Reply from Mortgage Call
Hi Jamie,
Thank you so much for taking the time to leave a 5* review for Zoe. It means such a lot and I'm sure you will agree that Zoe always goes above and beyond and likes to achieve the best for her clients. I hope you are nicely settled and may I take this opportunity to wish you every happiness in your new home. Kind Regards, Julie & Zoe
Louise made everything so simple and…
Louise made everything so simple and easy for us to complete our mortgage deal renewal with no stress at all. Nothing was too much trouble and all of our questions were responded to in a way that anyone would be able to understand. She really is a credit to the mortgage call team!
25 November 2025
Unprompted review
Reply from Mortgage Call
HI Alex, thank you so much for taking the time to leave such a lovely 5* review for Louise. Along with our other Mortgage Brokers Louise always strives to deliver the best for her clients by going above and beyond. I am also proud to say she is a very valued member of our Team. May I wish you all the very best for Christmas and a Happy & Healthy 2026. Kind Regards, Julie & Louise
Zoe and Sharon are a real credit to…
Zoe and Sharon are a real credit to Mortgage Call. I’ve only ever had great dealings, with them both being friendly, approachable and helpful in every interaction we ever had throughout the process.
17 November 2025
Unprompted review
Reply from Mortgage Call
HI Tim, my sincere apologies for not thanking you earlier for leaving such a lovely 5* review for Zoe & Sharon. They are both extremely valued members of the Mortgage Call Team and always strive to achieve the best for their clients. I hope you had a lovely Christmas and Wishing you all the Very Best for 2026. Kind Regards, Julie, Sharon & Zoe
Highly recommend Zoe!
Highly recommend Zoe! She has been fantastic. She has worked around our busy schedules which we really appreciate. We were first time buyers so many things we weren’t familiar with. Zoe has been very patient with us and took the time to answer all our questions. We really couldn’t have asked for anyone better! Thankyou Zoe, you are amazing ❤️
12 November 2025
Unprompted review
Reply from Mortgage Call
Hi Jesmy, Many thanks for taking the time to leave such a lovely 5* review for Zoe. It is very much appreciated by both myself and Zoe. I hope you are very happy in your new home and enjoyed your first Christmas! May I take this opportunity to wish you all the very best for 2026. Kind Regards Julie & Zoe
Thanks to Zoe
Thanks to Zoe, eventually after 6 weeks of builders and the Nationwide getting the figures wrong Zoe was persistant and she eventually got the mortgage offer over the line for us, Zoe kept us updated throughout and was always professional, her advice was clear any easy to undrrstand and had it not been for her persistance I would have walked away.
A massive thank you to Zoe.
7 November 2025
Unprompted review
Reply from Mortgage Call
Thank you for the wonderful review for Zoe. We hope you and Hilary have both settled in and have a wonderful Christmas in your new home.
Highly recommend Zoe at Mortgage Call
Highly recommend Zoe at Mortgage Call! She is fantastic to work with — friendly, professional, and always responsive - often responding within the hour. Zoe explains every step clearly, making the whole process smooth and stress-free, and thanks to her help I secured a great deal. I’ve worked with Zoe multiple times and I wouldn’t hesitate to recommend her to anyone looking for expert mortgage advice.
30 October 2025
Unprompted review
Reply from Mortgage Call
Hi Cherelle,
Thank you so much for taking the time to leave a 5* review for Zoe. It is very much appreciated! As I am sure you are aware, Zoe always goes above and beyond to achieve the best for her clients for them to reach their ultimate goal. Once again, many thanks for your loyalty and may I take this opportunity to wish you all the very best for your future. Kind Regards, Julie & Zoe
Superb firm very helpful
We dealt with Zoe. She is very friendly and made everything so easy to understand. We would highly recommend.
22 October 2025
Unprompted review
Reply from Mortgage Call
Hi Shelley, Thank you so much for taking the time to leave a 5* review for Zoe. This is very much appreciated. As you say, Zoe is very friendly and at the same time always delivers a professional manner. She always aims to do the best for her clients and goes over and above to achieve her clients needs. May I take this opportunity to thank you for allowing Mortgage Call to help with your needs. Kind Regards, Julie (Principal) & Zoe
Zoe the superstar!
Zoe had our remortgage sorted out at the best rate for us in super quick time. So efficient and lovely to work with. Would highly recommend to anyone!
24 October 2025
Unprompted review
Reply from Mortgage Call
Hi Si, Thank you so much for taking the time to leave a 5* "Superstar" review for Zoe! It does mean such a lot to both Mortgage Call & Zoe. I know I keep repeating myself :) but she always tries her best to achieve the best for her clients and deliver a first class service. Thank you so much for allowing Mortgage Call to help with your re-mortgage. Kind Regards, Julie & Zoe
Great Service
Zoe was great at getting me the best mortgage rate available at the time, and made it very easy to understand the structure of the mortgage, and all the pros and cons.
My house took a while to sell but Zoe was in regular contact to make sure things were running smoothly and I would 100% recommend.
26 September 2025
Unprompted review
Reply from Mortgage Call
Hi Jason, thank you so much for taking the time to leave a 5* review for Zoe. It always means such a lot to ourselves. I'm pleased to hear you managed to finally sell your house! This process unfortunately can sometimes take forever! I hope you are settled in your new home and wish you every happiness for your future. May I take this opportunity to thank you for using Mortgage Call. Best Wishes Julie & Zoe
New beginnings
Making my first purchase as a newly single mum, the task ahead seemed so daunting. Zoe has taken all the stress out of it for me, was super quick to answer any queries I had and gave me straightforward advice and instructions. I don't think I could have managed my mortgage application without Zoe. She's so down to earth, helpful, informative and professional. I would not hesitate to recommend Mortgage Call to anyone needing mortgage assistance and will definitely be using them again. Zoe has been a pleasure to deal with. Thank you so much.
26 September 2025
Unprompted review
Reply from Mortgage Call
Hi Deborah, Thank you so much for taking the time to leave a 5* review. It means such a lot to both Zoe and myself. It's so lovely to hear that Zoe has made the process of your first purchase run as smoothly as possible and more importantly stress free! Zoe, along with all our other Advisers always go above and beyond to achieve the best results for their clients. Zoe is a very valued member of the Mortgage Call team and I agree with your comments entirely on how she presents herself. May we take this opportunity to wish you every happiness in your new home and thank you so much for using Mortgage Call. Best Wishes, Julie & Zoe
5* Service!
I couldn't recommend Mortgage call enough, Kelly & Corrine have both been so supportive over the years. Our recent house purchase was made a lot less stressful with Kelly's help. Kelly went over and above, making every effort to secure our deal in time. Extremely personable, clear and patient. Thank you!
1 April 2025
Unprompted review
Reply from Mortgage Call
Hi Joe, Thank you so much for taking the time to leave such a lovely 5* review. It means a lot!! As I am sure you are aware, Corinne has been with ourselves for many years and treats all her customers like they are family :)! Kelly always goes above and beyond to achieve the best for her clients and to reach the outcome they so wish for. May I take this opportunity to wish you every happiness in your new home and also to thank you for your continued loyalty. Best Wishes, Julie, Corinne & Kelly
I would highly recommend Kelly at…
I would highly recommend Kelly at mortgage call, being a first time buyer myself she helped me every step of the way and made me feel so comfortable asking any questions I had. She was prompt with messages/emails and will definitely be using Kelly again in the future. Thanks Kelly!
19 August 2025
Unprompted review
Reply from Mortgage Call
Hi Molly, Thank you so so much for taking the time to leave a 5* review for Kelly. This means such a lot! Kelly always strives to achieve the very best for her clients to enable them to reach their desired goal. We hope you are very happy in your new home and we wish you all the very best. Best wishes from Julie & Kelly
Outstanding service - highly recommend
I cannot praise Kelly enough for the outstanding service she provided when helping me secure a mortgage to purchase a new home as a newly single parent. From the very beginning, Kelly was highly professional, approachable and offered invaluable advice on a wide range of products. She was always available to answer any questions, no matter how big or small. Kelly guided me in making an informed decision on a mortgage product tailored to my lifestyle and financial situation.
Above all, I am incredibly grateful for Kelly's expert advice and support throughout the entire process, especially during what was a particularly challenging time for me. Her guidance significantly eased my stress. Kelly even followed up before my moving date to ensure the mortgage I had chosen remained the best option available for my needs.
I genuinely cannot thank Kelly enough for everything that she did. Liam and his services were equally as fantastic. I can highly recommend. Thank you both!
14 August 2025
Unprompted review
Reply from Mortgage Call
Hi Gemma, thank you so so much for leaving such a lovely 5* review for Kelly and Liam. I am so pleased to hear, albeit not surprised, to read your excellent feed back for Kelly. I am very proud to say that Kelly, along with our other Brokers always go over and above to try and achieve the best for their clients. The house moving & mortgage process can be very daunting even when you are not a single parent! May I take this opportunity to wish you all the very best for your future and hope that you are settled into your new home. Once again, Many thanks love from Julie, Kelly & Liam.
Zoe has recently arranged our new…
Zoe has recently arranged our new mortgage deal and was polite, professional and extremely helpful throughout the whole process. Explaining all our options to us so we were able to make an informed decision on what was best for us. We would highly recommend mortgage call and in particular Zoe to anyone needing advice about anything mortgage related.
14 September 2025
Unprompted review
Reply from Mortgage Call
Hi Emma,
Thank you so much for taking the time to leave such an informative 5* review. It means such a lot to both Zoe and myself. As I am sure you will have noticed Zoe always does her best to go the extra mile to deliver a first class service and ultimately achieve her clients goals. May I take this opportunity to thank you for your business and wishing you all the best. Kind Regards, Julie & Zoe
Zoe was brilliant in sorting out my…
Zoe was brilliant in sorting out my remortgage, finding the best deals available for me. The process was smooth and straightforward and I would highly recommend Zoe to anyone.
18 June 2025
Unprompted review
Reply from Mortgage Call
Hi Tammie, Thank you so much for taking the time to leave a lovely 5* review for Zoe. Zoe always aims to deliver the best for her clients to ensure a smooth running process and achieve the best results. I am pleased to hear that you are happy with the service that you have received and also very grateful for any recommendations that you may make. Wishing you all the very best love from Julie & Zoe.
Just to say how I would Highley…
Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explaining how cross over from my deal ending to starting the new morgage ..I was always available or got back ASAP to my calls and text. Hi will recommend zoe to people who I feel could benefit from zoes help .
1 August 2025
Unprompted review
Reply from Mortgage Call
Hi Mr Batley, Many thanks for taking the time to leave a 5* review. Your comments are very much appreciated! I feel that I keep repeating myself with my Trustpilot replies, but Zoe does always go over and above in trying to deliver the best possible outcome for her clients. May I take this opportunity to thank you very much for any recommendations that you may provide. Kind Regards, from Julie & Zoe.
Great service 100% recommend.
Will always be using Mortgage Call, have used them a few times now and have each time received excellent service! Kelly has gone above and beyond numerous times and nothing is ever too much! Liam & all the team are excellent also.
I would highly recommend mortgage call.
11 August 2025
Unprompted review
Reply from Mortgage Call
HI Callum, Thank you so much for taking the time to leave such a lovely 5* review for Kelly. This means such a lot to not only Kelly & Liam , but also Mortgage Call. Kelly and the team always try to achieve the best for their clients and deliver a first class service. Once again, many thanks and may I take this opportunity to thank you for any recommendations you may pass on to Mortgage Call. Kind Regards, Julie, Kelly, Liam and the Team.
Outstanding Service
I have used Kelly three times now for various remortgages, her service and transactional capability is nothing short of exemplary.
Her responses are always prompt, too prompt at times if I’m honest Kelly, particularly on evenings and weekends when I’m sure you’d rather be giving yourself fully to your family!!!
I have every confidence that Kelly and her colleagues will find the best rates and most appropriate products. So much so that I have recommended you to two 1st time buyer friends and they have both been really pleased with how you guided them through to completion. They found you much easier to deal with than speaking directly with some of the high street lenders.
26 August 2025
Unprompted review
Reply from Mortgage Call
Hi Simon. Wow.... what a lovely fantastic 5* review! Thank you so much for taking the time and your words mean such a lot to myself and Kelly. As I keep saying on my many Trustpilot replies, Kelly always aims to deliver her best and goes over and above to achieve the best for her clients. Can I also say, thank you so much for your recommendations to others. This again, means so much to ourselves and we are very grateful! Kind Regards, Julie & Kelly
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