MortgageLine Reviews 

290
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and unwavering dedication, providing clear guidance and support throughout the process. Many people highlight the excellent service, noting how the team goes above and beyond to make the entire journey straightforward and stress-free. Reviewers consistently appreciate the exceptional customer service, often mentioning the prompt responses and continuous updates that keep them informed. This efficiency contributes to a remarkably smooth and easy user experience, making even complex processes manageable for customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing gratitude for the support and... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

User experience

Users describe positive interactions with the overall experience, highlighting how the process was made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We can't thank Mihaela and all Mortgage Line team enough for all their help throughout our mortgage journey. From start to finish, they made the entire process straightforward and stress-free. Mihaela... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Mortgage line, in particular Ben Caffrey was super helpful throughout. He was chasing me for a change instead of the other way around, which was refreshing. Kept me in th... See more

Company replied

Rated 5 out of 5 stars

I had a great experience collaborating with Mortgageline. Mihaela explained every step of the mortgage process in simple terms. She responded quickly to our questions didn’t matter what kind of questi... See more

Company replied

Rated 5 out of 5 stars

Made the entire process very smooth. It was my first time buying a house in Ireland and Kevin explained and gave me every detail I needed to know which helped me make an informed decision on whic... See more

Company replied


Company details

  1. Mortgage broker
  2. Life Insurance Agency

Written by the company

Specialities We just love talking about mortgages. Please feel free to ask us any questions you may have. Online Mortgage Application from start to finish is available. Online Consultation available with your own dedicated MortgageLine Adviser. Download our Free Home Buyers Guide History Established in 2004. MortgageLine is Ireland's leading Mortgage Broker. We are here to answer any questions you may have on Mortgages, Mortgage Protection, Life Assurance, Pensions and Investments


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(290)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars for Mortgage Line

Mortgage Line were amazing to deal with and took the stress out of mortgage applications. Michael was extremely helpful and was always there to answer any of our questions. They are extremely efficient. We are delighted we chose Mortgage Line in getting our mortgage.

24 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful feedback! We're so glad to hear that we were able to take the stress out of the mortgage process and provide you with the support you needed. We take pride in being there for our clients every step of the way. Your kind words mean a lot to us, and we're thrilled you’re happy with your choice. If you ever need assistance in the future, we're always here to help. Wishing you all the best in your new home!
Michael & The Mortgageline Team

Rated 5 out of 5 stars

For evry question I've got answer.

For evry question I've got answer.
Adviser Mayur Reddy was so helpful with all my inquiries and on the end he helped me to have home in this country.
I will always recommend your company.
Nikolina Mesnjak

28 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We’re happy to hear that we were able to assist you and make your journey to finding a home a smooth and positive experience. Your recommendation means the world to us, and we’re so happy to have been part of this important step in your life. If you ever need further support or have more questions, don’t hesitate to reach out. Wishing you all the best in your new home!
Mayur & The Mortgageline Team

Rated 5 out of 5 stars

Amazing Customer service

Amazing Customer service, hanks to Carla.. awesome experience, and he entire team.

31 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your amazing feedback! We’re delighted to hear that you had an awesome experience with our team. Providing excellent customer service is our top priority, and it’s wonderful to know that we succeeded in making your journey a smooth one. We truly appreciate your kind words and your trust in us. If there’s anything else you need in the future, we’re here for you!
Carla & The Mortgageline Team

Rated 5 out of 5 stars

Great experience getting our mortgage

We had an outstanding experience with MortgageLine! From start to finish, their team, specially call-out to Mayur, provided top-tier support, ensuring that every step of the mortgage process was handled with care and efficiency.

What truly set them apart was their dedication to our needs. They took care of everything making what could have been a stressful process feel effortless. They were always available to answer our questions, kept us informed at every stage, and made sure we got the best possible terms for our mortgage.

Their professionalism, transparency, and commitment to customer satisfaction made all the difference. If you're looking for an online mortgage service that truly looks after you, we highly recommend MortgageLine. A 5-star experience all the way!

15 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience with our team. It’s always our goal to make the mortgage process as smooth and stress-free as possible, and we’re so glad to know that we were able to meet your expectations. Your kind words about our team mean a lot to us. We truly appreciate your recommendation, and we’re always here to assist you whenever you need. Wishing you all the best in your new home!
Mayur & The Mortgageline Team

Rated 5 out of 5 stars

Take the leap!

When I started my journey to purchase my first home, I found the whole process really overwhelming - especially in the current market.

I was struggling to save and pay rent and didnt think I would ever be in a position to become a homeowner.

A friend of mine was in the middle of of the process herself and recommended that I speak to her broker - Mortgage Line.

From the beginning to the end it was so much quicker and smoother than I ever thought it could be. Everything was completed online, which was very easy and very quick.

Everything was lined up for me and I had so much support from the Mortgage Line team who kept me updated with each new progress in the journey from getting mortgage approval to the purchase of my home.

This time last year I didn't think it was possible - and here we are now!

I am delighted to say that I highly recommend Mortgage Line.

16 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for sharing your experience! We are so happy to have been a part of your home-buying journey. It’s incredible to hear how we could help make the process easier and faster for you, especially when you were feeling overwhelmed. We’re thrilled to know that the support and updates from our team made a real difference in guiding you from mortgage approval to homeownership. Congratulations on reaching this amazing milestone! Your recommendation means the world to us, and we're always here to assist with any future needs. Enjoy your new home!
From all of us in Mortgageline

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Mihaiela! From the moment we contacted her she was professional, friendly, and incredibly helpful. Mihaiela really took the time to understand our needs and made sure to address all our concerns. The service Mihaiela provided was efficient, high-quality, and exceeded my expectations. I’m definitely going to recommend Mihaiela to others. Thank you for making this such a smooth and positive experience.

18 December 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your thoughtful review! We’re so happy to hear that your experience was both smooth and positive. It's wonderful to know that our team took the time to understand your needs and provide the support you were looking for. We truly appreciate your recommendation and look forward to helping more people like you in the future!
Miha & The Mortgageline Team

Rated 5 out of 5 stars

Excellent customer service and quick process!

The team at Mortgage Line (esp Jan) provided a great service, identifying the best mortgage option for me and helping me through the process. Communication was quick, and everything was very simple. Would definitely recommend Mortgage Line to anyone!

14 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're happy to hear that you had a positive experience with our team. We strive to make the mortgage process as smooth and straightforward as possible, so it's great to know we achieved that for you. We appreciate your recommendation and look forward to working with you again in the future!
Jan & The Mortgageline Team

Rated 5 out of 5 stars

Great company to deal with from start…

Great company to deal with from start to finish. They are always in contact with you throughout the whole process.
I dont think we could of got a better company and would recommend mortgageline to everyone.

16 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you so much for the wonderful review! We're so glad to hear that you had a great experience with us from start to finish. It means a lot to know we could meet your expectations, and we truly appreciate your recommendation. We look forward to working with you again in the future!
Mayur & The Mortgageline Team


Rated 5 out of 5 stars

Switching mortgages with a complication…

Switching a mortgage with a complication was made so much easier with the help given by Nicholas. Always prompt responses to queries, and willing to help with difficulties, Nicholas made navigating the process as easy as possible.
I couldn't recommend him highly enough.

22 January 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're thrilled to hear that we were able to make the mortgage switching process easier for you. It's always our goal to provide prompt and helpful support, and we're glad we could assist you every step of the way. We truly appreciate your recommendation and are here if you ever need further assistance!
Nick & The Mortgageline Team

Rated 5 out of 5 stars

Movers mortgage

From the very beginning Mortgageline made the whole process very simple. Pedro in particular was so helpful and always more than happy to help with any query no matter how big or small it was. The knowledge and experience of MortgageLine ensured everything happened smoothly. Thank you!

15 January 2025
MortgageLine logo

Reply from MortgageLine

Thank you for your wonderful feedback! We're so glad to hear that we were able to simplify the process for you and provide the support you needed.
It's great to know that our team's knowledge and experience helped make everything go smoothly.
We truly appreciate your trust in us, and we're always here to assist you with any future needs!
Pedro & The Mortgageline Team

Rated 5 out of 5 stars

Absolutelly amazing servis!!!!

Absolutelly amazing servis.Very quick,no question is stupid and everybody were very helpfull.I can recommend 100%
Thank you very much for everything!

6 November 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. It's always our goal to provide quick, helpful, and supportive assistance, no matter the question. Your recommendation means the world to us, and we're here if you ever need anything in the future. Thank you again!
Kevin & The Mortgageline Team

Rated 5 out of 5 stars

Streamlined and supportive team

The whole team in Mortgageline were fantastic to deal with from the start of our Mortgage application to closing on our home. The web-based system and procedures they have in place to help with the home-buying process is excellent and easy to use, especially for first-time buyers. We are particularly grateful to Pedro who tirelessly helped the whole way along the process, and to Alessandra who helped with the closing. I would highly recommend Mortgageline and would use them again. Thank you guys!

6 January 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you had a positive experience with our team from start to finish. It was our pleasure to assist you throughout your mortgage application and home-buying journey.
Thank you again for your trust and recommendation! If you ever need assistance in the future, we’d be more than happy to help. Wishing you all the best in your new home!
Pedro & The Mortgageline Team

Rated 5 out of 5 stars

Thank you so much ☺️

Massive thanks to our Mortgage Advisor - Billy Dore and Carla from Completion Team for everything they did to help us get our forever Home 😇 We couldn't have done it without all your support ☺️ Thank you for always being there for us in this stressful journey. I have recommended MortgageLine to my colleagues and friends who will be starting their mortgage journey soon

18 December 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're overjoyed to hear that we helped you in securing your forever home. It's always our goal to make the journey as smooth and stress-free as possible, and we’re so happy to know we were able to do that for you. Your recommendations to colleagues and friends mean the world to us – thank you for trusting us and sharing your positive experience! We wish you all the best as you settle into your new home and look forward to continuing to support others in their mortgage journeys.
Billy & The Mortgageline Team

Rated 5 out of 5 stars

Had an excellent experience…

I had an excellent experience working with Mortgageline for my mortgage process. A special shout-out to Mayur Reddy, who was truly exceptional from start to finish. Mayur was incredibly helpful, thorough, and efficient throughout the entire journey. He ensured that every step was smooth and stress-free, even going the extra mile to handle matters with my solicitor to ensure I closed on time. His professionalism and dedication were evident in every interaction. I cannot thank him and the Mortgageline team enough for their outstanding support. Highly recommended!

13 December 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with MortgageLine was exceptional from start to finish. Providing thorough, efficient, and stress-free service is always our goal, and we’re so glad we could support you every step of the way. Your kind words and recommendation mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, we’ll be here to help!
Mayur & The Mortgageline Team

Rated 5 out of 5 stars

6 stars out of 5!

6 stars out of 5 guys! These people are just my best friends! I can't thank them enough for finding the best deal in the market!

We'll soon do more business with them!

10 December 2024
MortgageLine logo

Reply from MortgageLine

Wow, thank you so much for the amazing 6-star review! We’re beyond thrilled to hear that you had such a fantastic experience with our team. It’s always our goal to find the best deals for our clients, and we’re so happy we could help you. We’re excited to work with you again in the future and look forward to continuing to assist you with all your mortgage needs. Thanks again for your trust and kind words!
Ronan & The Mortgageline Team

Rated 5 out of 5 stars

You are the best

You are the best. Our broker Jan is the best. Excellent communication, very professional service. Thanks for everything.

20 December 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our broker. Providing excellent communication and professional service is always our goal, so we’re happy to know we met your expectations. It was a pleasure assisting you, and we truly appreciate your feedback. If you ever need any further help in the future, don’t hesitate to reach out!
Jan & The Mortgageline Team

Rated 5 out of 5 stars

You are the best!

11 December 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for the amazing 5-star review! It was a pleasure working with you, and I’m so glad I could help. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your trust and support!
Mayur & The Mortgageline Team

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Kevin. From the very beginning, they made what could have been a stressful and overwhelming process feel smooth and manageable. Their expertise and knowledge of the mortgage market were evident, as they provided clear guidance and tailored advice specific to my situation.

What stood out the most was their dedication to finding the best deal for me. They went above and beyond to explore all options and secured a rate that exceeded my expectations. Communication was another highlight—every question I had was answered promptly and thoroughly, and they kept me informed at every step.

The time and effort they saved me by handling the complexities of the process were invaluable. I felt confident and reassured throughout, knowing a professional was advocating for my best interests.

I would highly recommend Kevin and mortgageline to anyone seeking a mortgage. Their professionalism, efficiency, and genuine care for their clients are second to none. Thank you for making this experience such a positive one!

18 December 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! I’m happy to hear that your experience was such a positive one. It was a pleasure working with you, and I'm so glad I could help make the mortgage process smooth and manageable. Your trust in my expertise and guidance means a lot, and I’m especially happy that I was able to secure a rate that exceeded your expectations.

Communication and dedication to finding the best deal for you are always top priorities for me, so I’m glad that stood out to you. Thank you again for the opportunity to assist you, and for your generous recommendation. It was a pleasure working together, and I wish you all the best in your new home!
Kevin & The Mortgageline Team

Rated 5 out of 5 stars

Fantastic

Our broker, Billy, was fantastic. Without him, we wouldn’t have been able to secure a mortgage. We had a complicated financial situation due to moving from another country to Ireland, but he was very patient, and his responses were always incredibly prompt. Thank you so much, Billy—you are amazing!

11 December 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful review! It was truly a pleasure working with you, and I'm so glad I could help you secure your mortgage despite the complexities of your situation. I appreciate your kind words about my patience and responsiveness, it’s always my priority to ensure everything goes smoothly for my clients. I'm thrilled that I could make the process easier for you, and I wish you all the best as you settle into Ireland! Thank you again for your trust and kind feedback.
Billy & The Mortgageline Team

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