Brilliant experience, Abdullah was very welcoming and helpful, was shown the vehicle and had all the paperwork sorted promptly. Very professional but friendly atmosphere, both the company and the staf... See more
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We just bought a van from here and couldn’t be happier! The team was so helpful, friendly, and made the whole process really easy. They answered all our questions, gave us honest advice, and made us f... See more
Excellent customer service right from the start. Abdullah was so welcoming and genuine. He made me feel at ease, even on the test drive. Abdullah gave me confidence to sell my old car. I would absolut... See more
The worst experience !!! He simply refuses to return £250 deposit, not having britch in the Customer Declaration form. This guy will take as a fool and lye to you! So under no circumstances proceed... See more
Company replied
Company details
Written by the company
Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it. When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more. There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership. It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.
Contact info
Hollybush lane , UB94HG , London , United Kingdom
- 01895831753
- Info@motor2go.co.uk
- motor2go.co.uk
3.9
Great
117 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and detail explanation of various purchasing options
I went to motor2go to purchase a new van. Abraham attended to me and provided great service and advised about various option. He understood my requirements and met all my needs that I was looking for in a good van. The guidance and various financial options were explained clearly and very much in detail
24 March 2023
Unprompted review
Reply from Motor2Go
Hi Martin,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Thought that I would update everyone on…
Thought that I would update everyone on the latest with the van that I bought.
It now has to go to the main dealer to be diagnosed further at £138 an hour.
It has something wrong with the adblue and is looking like it’s going to cost me over £1k. Not something you want after buying a van.
According to the website of the warranty I was sold they do not cover main dealer garages ( not sure how a main dealer is not a trusted garage for the warranty to use ) so I still can not claim on the warranty.
5 March 2023
Unprompted review
Reply from Motor2Go
Hi Harry,
Thank you for your feedback, it is our understanding that we have now resolved your issue, we could not locate you as your name is different to what we had on our system.
Please contact our sales team if you have any further questions and we would appreciate if you could amend your review as the issues have now been rectified.
Kind Regards
Motor 2 Go Customer Care Team.
Great service
Great service. Great team. Great van. Found the whole process really smooth with great customer service. Cheers guys.
14 February 2023
Unprompted review
What made my experience great was Meer…
What made my experience great was Meer he had excellent service sold me a BMW very quickly love the vehicle. I didn’t know what i wanted at first but with the help of Meer we found a dream car in no time! Ask for meer when you come
8 February 2023
Unprompted review
Reply from Motor2Go
Hi Las,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Meer provided me with excellent swift…
Meer provided me with excellent swift service from their staff as this was my 5th time requesting their service and each time they have been consistent with their customer service for their products such as vans and etc. I have already recommended this company to my friends and family, I wanted to leave a review too to let others know that they indeed are efficient.
1 February 2023
Unprompted review
Very helpful lot
Very helpful lot, especially Meer he sold me a van which I love very much and I appreciate their service. I’d highly recommend!
6 February 2023
Unprompted review
Reply from Motor2Go
Hi Mustafa,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Really top professionals and really…
Really top professionals and really good service will definitely be going again should I need to in the future - I was personally seen to by Meer who was very professional and helped with all enquiries
3 February 2023
Unprompted review
Reply from Motor2Go
Hi Lanzil,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Reply from Motor2Go
Hi,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
This team and company were absolutely…
This team and company were absolutely fantastic there prices are unbeatable if any one looking for a good van this is the place to go
2 February 2023
Unprompted review
Reply from Motor2Go
Hi Wayne,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Had a very good experience friendly…
Had a very good experience friendly people Very trustworthy bought a 2006 vauxhall vivaro Was in great condition they serviced it for me And also done a healthy heck which I have witnessed in person Was updated throughout the way Will come back for another can 👍
7 February 2023
Unprompted review
Reply from Motor2Go
Hi Mo,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Recommend for Vans!
Van shopping brought me here, had an an eye opening and welcoming experience here and ended up buying my second van. Abraham in particular was very helpful in assisting me.
2 February 2023
Unprompted review
Reply from Motor2Go
Hi,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Brought my 2nd van with these guys
Brought my 2nd van with these guys, great experience again, van is excellent and got a great finance deal!
24 January 2023
Unprompted review
Exceptional service from Ameer from…
Exceptional service from Ameer from start to finish. Couldn’t be any happier with the van I bought from them, will be a huge boost to my business!!
20 January 2023
Unprompted review
Outstanding friendly service
I really put the guys at motor2go under pressure by turning up in need of van to drive away the same day.
The guys couldn't do enough for me, showing me a number of vans from the wide selection available that suited my needs. They then had it serviced while I waited so I could drive away. Absolutely top drawer service.
9 November 2022
Unprompted review
Thank you so much !!
From start to finish I had an easy experience from the guys at motor2go! I did put a lot of trust in the them as I was in desperate need of a van, as mine had given up.
I brought the van on Monday online and by Friday they had delivered it to me with a service and full MOT.
I have to give it to them they did pull out the stops for me to get my business back up and running in such a small window.
Hats off to Abraham and the team for making this experience easy!
I would definitely recommend and buy again keep up your honesty
28 October 2022
Unprompted review
Recently bought a van from motor2go on…
Recently bought a van from motor2go on the 20th of October. very helpful, open and honest description including a good detailed video of the inside and outside of the van . would recommend to anyone based on my experience.
20 October 2022
Unprompted review
Great service
Great service, really nice guys to deal with, wouldn’t hesitate to recommend. Hopefully will do Buisness again, thank you.
17 August 2022
Unprompted review
Joseph was really helpful...
Joseph was really helpful. We wasn't sure at what van we wanted to purchase and instead of looking at every van they had he first showed us the ones we enquired about and the he took us in to get a clearer understanding on what we really need. Will definitely be coming back here again to purchase my next van! Keep it up guys!
10 July 2022
Unprompted review
Great small car dealer, worth a look
Very easy and efficient company to deal with. Communication during the sale and delivery was good.
15 April 2022
Unprompted review
Reply from Motor2Go
Hi Derek, it was a pleasure doing business with you and hope to see you again in the future! Enjoy your new toy :)
Brilliant service
Brilliant service, very helpful and answered all my questions. Abraham made everything so easy and straightforward
3 March 2022
Unprompted review
Reply from Motor2Go
It was a pleasure doing business with you and we hope to see you again!
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