MSP - Motorcycle Spare Parts Reviews 

15,003
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 412 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that it is very easy to find precise, genuine manufacturer components using the detailed online schematics and parts charts provided on the website. People are also extremely satisfied with the prompt dispatch times and professional assistance, ensuring that motorcycle repairs can be completed without unnecessary hassle. However, some customers also noted frustrating delivery delays, lack of timely updates, and inconvenient drop-off points managed by external courier partners. A few reviewers mentioned waiting several weeks for their packages to arrive or encountering issues with missing items and incorrect tracking information.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the availability of genuine original... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items are dispatched promptly... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery, vast parts... See more

Quality

Customers had positive experiences with quality, consistently highlighting the reliability of genuine spare... See more

Order

People report positive experiences with order processes, highlighting that the platform is very easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered parts easily online. They were dispatched very promptly and delivered by royal mail - the only company that can meet a delivery promise. Excellent service everytime. Its a pleasure ordering... See more

Rated 5 out of 5 stars

You were able to supply me with nos items which are no longer available. A great service and communication throughout my order. I highly recommend msp to other motorcycle owners as they are so profess... See more

Rated 5 out of 5 stars

Have the full list of Moto Guzzi spares or can at least lay hands on them relatively quickly. Despatch from Netherlands is prompt and quite fast with no additional payments required. Recommended.

Rated 5 out of 5 stars

Just my goto place to buy motorcycle parts. Intuitive store, everything is clear, if anything isn't immediately clear, just take a bit of time and read all the tips and information. You know, "I" let... See more


Company details

  1. #25 of 49 best companies in Motorcycle shop
  2. #18 of 24 best companies in Motorbike parts shop

About MSP - Motorcycle Spare Parts

Information provided by various external sources

MSP - Motorcyclespareparts.eu is your online address for original Motorcycle Spare Parts of Aprilia, Derbi, Gilera, Honda, Kawasaki, Moto Guzzi, Piaggio, Suzuki, Vespa and Yamaha.

Online mission
MSP seeks to offer the biggest selection in genuine spare parts and accessories for motorcyclist worldwide. Through our online parts catalog we offer you an easy and fast shopping experience.

Companyprofile
MSP is an international, young and dynamic company that is specialized in online sales of genuine motorcycle spare parts and accessories. MSP exclusively sells original motorcycle spare parts and accessories of Honda,Kawasaki,Suzuki and Yamaha.

Assortment
We have access to more than 3.5 million spare parts, accessories, apparel, merchandising, etc related to motorcycles. Thanks to our international network and the years of experience in this market, we can get almost any kind of motorbike part you are looking for.

MSP - Motorcyclespareparts.eu

Written by the company

3.5 million genuine NEW spare parts!
Safe & fast delivery to over 145+ countries with DHL
Motorcycle Parts From Europe's Number 1
Order your parts VAT FREE outside the EU
Trading for over 50 years

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(15,003)

1,122 reviews in the last 12 months

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Rated 3 out of 5 stars

you couldnt get all my address to the…

you couldnt get all my address to the shipping company,so i had quite a delay in receiving .At least the item was correct

6 August 2026
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Hello Mr. Burch,

We're unsure what you mean.
We have shipped your package on 21-07-2026 and you have received it on 27-07-2026.

Shipping to Australia usually takes 3-4 days as we are based in the Netherlands.
You have received the package after 6 days.
This isn't considered as a delay.

I see that you have paid with PayPal.
When you do this, our system copies the address you have on your PayPal account.

This will get forwarded to the shipping company without any action required on our part.

We haven't received any message from UPS that the address was wrong or incorrect. I also do not see any communication between us that implies so.

If there was a delay with the shipping company, I hope it doesn't reflect badly on us.

If there are any delays, we can always contact UPS for you.
They usually react the day after we ask them about shipments.

MSP Team.

Rated 5 out of 5 stars

Trusted trader's

From the point of purchasing parts for my vzr
They kept me up to date on what was available to dispatch, a slight delay on a couple of items.
Even though the parts still arrived on time and well packaged.
Great company well done 👍 Will be using them again.

6 August 2026
Rated 5 out of 5 stars

The customer support of MSP is great

The customer support of MSP is great, had no issues for them to change the order, as had to wait additional days for single part, so asked to remove it from the order.
On second order they made a mistake in the order sending incorrect size, without saying anything they already prepared another shipment with the correct size part.
The delivery company Fedex is lacking though as was holding parts in their hub for multiple days, and did not receive a call about delivery and was off of their estimated delivery time.

6 August 2026
Rated 4 out of 5 stars

Good service but have no idea why they…

Good service but have no idea why they don't have the CBR 650F from 2014 in their list/drop-down

30 July 2026
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Dear Loan,

We unfortunately do not have every model from every year available to select on our website.

If you need parts, please send us your chassisnumber and let us know what parts you need.
We will look up the correct part numbers for you so you can order them on our website.

MSP Team.

Rated 5 out of 5 stars

wow amazing service and ultra fast shipping

i was so happy just by the first fact that you had my tuono part in stock,really hard here in quebec city ( most of the time impossible) takes about 6-8 weeks to get them. and my clutch disc from you got here in 8 days!!!! wow,wow,wow! you just save my summer trip to mont washington that i was planning.thank you so uch for that super fast shipping,all the good following by email.i have recommand your store for parts to the aprilia owner group that we have here in quebec with more then 1000 members.

23 July 2026
Rated 1 out of 5 stars

Parts: good. Service: mediocre/nonexistent. Customs Declaration: incorrect.

I like that the parts are available, but not the fact that the Ducati parts I ordered are all improperly labeled as manufacturered in Japan on the commercial invoice. This leads to a ton of trouble with Customs and import taxes.

Furthermore, every time I call the customer support line, I get a recording saying the office is closed, even during business hours. And my latest email asking about why all of these parts are labeled as Japan origin is just ignored.

Fedex also charges a large broker fee when importing into certain countries, however for my country, Fedex is the only available courier. Not only did I have to pay 25% import taxes, I had to pay 13% on top of that to Fedex for them to be a customs broker. Basically, I had to pay 43% on top of the website price because of the incorrect origin declaration and the courier being fedex.

Update:
I also received 1 wrong part (incorrect bolt was sent). I've tried calling, emailing, messaging on Instagram to resolve this, but there has been no phone pick up or reply for over a month now. Has this company closed down?

2 July 2026
Rated 5 out of 5 stars

10 Stars

The order and transaction was very smooth. This is a highly reputable store. I strongly recommend it!

27 July 2026
Rated 4 out of 5 stars

Honda CBR1100xx carburator gasket kits

The spare parts picture showed the quantities of the parts somewhat unclearly and I ended up ordering too many gasket kits for the Honda CBR1100XX carburetors. The delivery arrived within a few days. Returning the excess parts went very smoothly and the refund for the returned parts was credited back to my card immediately after the seller received the goods.

16 July 2026

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