Motorlet Ltd Reviews 

1,341
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, noting their excellent service throughout the process, making interactions pleasant and productive. Reviewers frequently highlight the exceptional customer service and quick responses to inquiries, ensuring a smooth and easy experience from start to finish. The entire process, from initial inquiry to vehicle delivery, is consistently described as straightforward and efficient, with many people appreciating the timely execution. However, some customers also noted occasional issues with communication regarding updates and follow-ups, particularly after delivery.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service, often describing it as excellent, efficient, and impeccable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the proactive and transactional... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and efficient... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the team at Motorlet were so helpful in arranging the process of leasing 2 vehicles, delivery was perfect. Cars were presented perfectly too. Highly recommend this company to anyone looking to... See more

Company replied

Rated 5 out of 5 stars

First time going down the car leasing route, Motorlet was recommended to me by a friend and they have not disappointed. Max gave great service, answering all my questions and keeping me in the loop ev... See more

Company replied

Rated 5 out of 5 stars

Never leased a car before and it was a family member who pointed me in Motorlet’s direction. The customer service is top tier from Alex and I was informed about every update every step of the way. Can... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend a Wendy, Nina and the team enough. Really efficient service. I got sent quotes quickly with responsive replies to questions. Wendy liaised with Audi efficiently and kept me update... See more

Company replied


Company details

  1. #8 of 36 best companies in Leasing service

Written by the company

Motorlet Limited is a nationwide vehicle supplier who specialise in both business and personal contract hire and lease.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,341)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Total professionals from start to finish

It’s the first time we’ve used Motorlet and were extremely impressed with the professional approach from the word go. We felt very supported by Wendy and the team, right from choosing the vehicle to being handed the keys to the new car. Everything was easy to do, including the lease paperwork but Motorlet were always on hand to support the process. We would highly recommend them for your leasing needs. Thanks again to Wendy and team

24 June 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Paul, and thank you for your comments about myself and the team, it is very much appreciated. We are so pleased everything was easy to do and you would highly recommend us. We look forward to arranging your next lease, kind regards Wendy.

Rated 5 out of 5 stars
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Oscar, we are so pleased you had top service from start to finish. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Excellent service

The process of sorting my new car was fantastic from start to finish. I dealth with Alex and Wendy who were both great at communicating and sorted everything extremely efficiently. Highly reccommended!

29 June 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Will, we are so pleased you had excellent service and thank you for the comments about Alex and myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Amazing experience with James

I had the best experience with James whilst trying to decide whether or not I wanted to lease a car. He was incredibly patient with me and honestly I couldn’t have been happier with the customer service he gave me. Not only did he make sure I was happy with my quote, he went above and beyond with helping me decide exact specifications, prices etc. I think I changed my mind a total of 10 times but not once did James show a sign of annoyance, he was highly positive and lovely! I highly recommend James and this company!

29 June 2026
Unprompted review
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Reply from Motorlet Ltd

Thank you for leaving us a great review Amba and for your lovely comments about James. We are so pleased you would highly recommend James and Motorlet. Kind regards Wendy

Rated 5 out of 5 stars

Amazing service from initial enquiry…

Amazing service from initial enquiry until delivery of new car today.
Regular updates from the beginning of order , a seamless experience.
Thank you to all the team

26 June 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Tracey, we are so pleased you had amazing service and it was a seamless experience. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars
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Reply from Motorlet Ltd

Thank you for leaving us a great review Mike, we are so pleased you had excellent pre and post service. We look forward to arranging your next lease, kind regard Wendy

Rated 5 out of 5 stars

Great

Great, Wendy was fantastic 👏

17 June 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Gareth and thank you for the comment about myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

I had the pleasure of dealing with Alex…

I had the pleasure of dealing with Alex Story when sourcing my new company car. I contacted Alex by email after she sourced my previous car and she came back to me immediately and we started the search! I told Alex what I was after and she came back with two different options, one of which was perfect. We completed the finance agreement and had the car signed and ordered the same week. I'm very grateful to Alex for her efficiency and can't wait to received the new car! Thanks again Alex, you were a pleasure to deal with. Paul

15 June 2026
Unprompted review
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Reply from Motorlet Ltd

Thank you for leaving us a great review Paul and your great comments about Alex. We are so pleased you came back to Motorlet and Alex found the perfect option for you. We will keep you updated on your order, kind regards Wendy

Rated 5 out of 5 stars

First time leasing a car.

First time going down the car leasing route, Motorlet was recommended to me by a friend and they have not disappointed. Max gave great service, answering all my questions and keeping me in the loop every step of the way. Wendy was also fantastic, very quick responses and kept my mind at ease. Would highly recommend!

15 June 2026
Unprompted review
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Jamie and for your comments about Max and myself. We are so pleased you had great service and you would highly recommend us. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Excellent service and response

Excellent service and response

11 June 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Barry, we are so pleased you had excellent service and response. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Excellent service

Very responsive to questions and requests to change vehicle and lease details. Documentation prepared and transmitted promptly, vehicle delivered slightly ahead of schedule.

11 June 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Steve, we are so pleased we were very responsive, the documents were transmitted promptly and you took delivery slightly ahead of schedule. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Wendy has been really really helpful…

Wendy has been really really helpful through out the whole process.
Prompt answers to any questions we had literally within a couple of hours.
Thank you wendy for making this really easy for us and straight forward.

29 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Sid and for the comments about myself, it is very much appreciated. Thank you, you are very welcome, I am so pleased this was made really easy for you and straight forward. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Was kept updated with everything

Was kept updated with everything
Great team
Highly recommend

27 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Aston, we are so pleased you were kept updated with everything and you would highly recommend us. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

The communication was timely and clear…

The communication was timely and clear throughout the whole process and Wendy and James were very helpful in securing the car and talking us through from start to finish.

18 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Charlotte, and for your comments about James and myself. We are so pleased the communication was timely and clear and we were very helpful at securing the car and talking you through the process. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Excellent service

Great team. Excellent communication. Always well taken care of.

22 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Kyle, we are so pleased, you had excellent communication and you were always well taken car of. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Wendy was fantastic

Wendy was fantastic! nothing was too much trouble and always at the end of the phone for any issues that came up.
Thanks so much Wendy

20 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Claire and Mark and thank you for your lovely comments about myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

5 star!

Competitive, efficient and super friendly customer service! Great company.

20 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Karen, we are so pleased we were competitive, efficient and super friendly. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Excellent service

Excellent service. Max quickly responded to my initial enquiry. The car I wanted had a long lead in time so he recommended some alternatives. Was great at running through costs of different options. After ordering Wendy was really communicative and helpful running through all the admin. Brilliant service.

11 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Mark, we are so pleased Max was great at running through costs for different options and alternatives. Thank you also for your comments about myself, we are so pleased you had brilliant service. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Excellent

Wendy was very helpful and she kept me in the loop throughout the entire process. Everything went smoothly from start to finish. I’m very happy with the level of service I received. There were no delays whatsoever and the proposed timeline was executed exactly as planned. At last, something in this world works as advertised.

18 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Marton and the comments about myself, it is vey much appreciated. We are so pleased everything went smoothly from start to finish and the timeline was exactly as planned. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Good advice and guidance for my car…

Good advice and guidance for my car lease.
Wendy has been there all the time for any inquiries. Thanks🙏

8 May 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Hemraj, and thank you for your comments about myself, we are so pleased you had good advice and guidance. We look forward to arranging your next lease, kind regards Wendy

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